Title: Millennium Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Millennium Hotel Hotel with a full-service spa, a quick walk to Botataung Pagoda ![Front of property – evening/night](https://images.trvl-media.com/lodging/11000000/10010000/10005100/10005087/fa68bfdf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/11000000/10010000/10005100/10005087/664222ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa](https://images.trvl-media.com/lodging/11000000/10010000/10005100/10005087/b7ab4158.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10010000/10005100/10005087/153ad093.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10010000/10005100/10005087/19bcc2d0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Millennium Hotel places visitors in the heart of Yangon's vibrant energy while providing modern comforts. Guests can relax on the rooftop terrace, book a spa treatment, or dine at Skyriver restaurant. Amenities include in-room WiFi, dry cleaning services, and a 24-hour gym. 7.4 Good ## Popular amenities - Bar - Spa - Room service - Gym - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=10005087&PinnedHotelID=10005087&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=10005087&PinnedHotelID=10005087&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=10005087&PinnedHotelID=10005087&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=10005087&PinnedHotelID=10005087&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10005087&PinnedHotelID=10005087&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10005087&PinnedHotelID=10005087&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10005087&PinnedHotelID=10005087&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10005087&PinnedHotelID=10005087&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Deluxe Room | View from room](https://images.trvl-media.com/lodging/11000000/10010000/10005100/10005087/adee4aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Minibar Free bottled water - 144 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/11000000/10010000/10005100/10005087/58922c07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning LCD TV Blackout curtains Hairdryer Private bathroom Coffee/tea maker Minibar Free bottled water - 144 sq ft - City view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYangon-Hotels-Millennium-Hotel.h10005087.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYangon-Hotels-Millennium-Hotel.h10005087.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.77019%2C96.17387&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fQNJw5vxpGip77FXLg_ZrulY0SQ=) No 7, 54th Street, Botahtaung Township, Yangon #### What's nearby - Botataung Pagoda - 3 min walk - 0.2 miles - Sule Pagoda - 2 min drive - 1.2 miles - Bogyoke Market - 2 min drive - 1.5 miles - Junction City - 3 min drive - 1.9 miles - Shwedagon Pagoda - 5 min drive - 3.3 miles #### Getting around - Yangon Central Railway Station - 14 min drive - Yangon (RGN-Yangon Intl.) - 62 min drive #### Restaurants - ‪ရွှေလက်ရာ ပန်းသေးခေါက်ဆွဲ - ‬6 min walk - ‪Ingyin Tea House - ‬9 min walk - ‪Yokuzuna - ‬10 min walk - ‪Paduk Yeik Cold Drink - ‬10 min walk - ‪Sushi Express@ east point - ‬7 min walk ## About this property ### Millennium Hotel Hotel near Sule Pagoda Located close to Botataung Pagoda and Bogyoke Market, Millennium Hotel provides a rooftop terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site restaurant, Skyriver, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre. You'll also enjoy the following perks during your stay: - Free self-parking - Limo/town car service, express check-out and express check-in - Concierge services, a lift and 1 meeting room Room features All 60 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/47000000/46390000/46383900/46383833/f01b49cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lin Unity Win Hotel San Chaung - Pool - Parking included - Free WiFi - Restaurant [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=46383833&PinnedHotelID=46383833&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/38000000/37750000/37748300/37748259/18ced531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Balmi Bahan - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 44 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=37748259&PinnedHotelID=37748259&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee shop](https://images.trvl-media.com/lodging/37000000/36100000/36095000/36094924/1303b98c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence 26 San Chaung - 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Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 33 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=22400654&PinnedHotelID=22400654&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/22000000/21920000/21910600/21910573/2e9c0573.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vista San Chaung - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 42 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=21910573&PinnedHotelID=21910573&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Limo/town car service - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Skyriver ### Things to do - 24-hour gym - Full-service spa ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 529 square feet of conference space - Business centre - Meeting room ### Outdoors - Rooftop terrace ### Full-service spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility ### More - 1 building - 8 floors - Built in 2013 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9:30 PM Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 25.00 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: USD 25.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Millennium Hotel Yangon Millennium Yangon Millennium Hotel Yangon, Myanmar Millennium Hotel Hotel Millennium Hotel Yangon Millennium Hotel Hotel Yangon ## Frequently asked questions ### Is Millennium Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Millennium Hotel? > Self-parking is free at this property. ### What time is check-in at Millennium Hotel? > Check-in start time: 2 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours. ### What time is check-out at Millennium Hotel? > Checkout is at noon. ### Where is Millennium Hotel located? > Located in Botahtaung, this spa hotel is within 1 mi (2 km) of Botataung Pagoda and Sule Pagoda. Bogyoke Market and Junction City are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Millennium Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 20 6 - Okay 14 4 - Poor 6 2 - Terrible 3 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.2/10 Property conditions & facilities ### 10/10 Excellent #### Goh 7 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Strongly Recommend Millennium Hotel in Yangon Millennium Hotel is my first choice to stay when I in Yangon! The Hotel is very clean and tidy! I like their service and the hotel staff always greet the guest with a lovely smile and a welcome drink. I am a vegetarian and the restaurant provide vegetarian dish and breakfast for vegetarian guest. The chef will do their best to prepare vegetarian food for me, everyone is taking of all the guest stay in the hotel, is really feel like home. I will highly recommend to all my friends to stay in Millennium hotel when they in Yangon Myanmar. ##### Goh Stayed 1 night in Jan 2019 ### 8/10 Good #### Tee 31 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### โรงแรมใกล้เจดีย์โบตะทาวน์ โรงแรมนี้อยู่ใกล้เจดีย์โบตะทาวน์ สามารถเดินไปได้และติดถนนใหญ่ เลยทำให้ได้ยินเสียงรถจากถนน มีร้านค้า G&G อยู่ไม่ไกลนัก ##### Tee Stayed 1 night in Mar 2018 ### 8/10 Good #### Tee 28 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### โรงแรมใกล้เจดีย์โบตะทาวน์ โรงแรมนี้อยู่ไม่ไกลจากเจดีย์โบตะทาวน์ เดินไปได้ ไม่ไกลจากถนนใหญ่ ซึ่งมีร้านสะดวกซื้อ G&G สภาพห้องพักดี และชั้นบนที่เป็นห้งอาหารวิวดีมาก สามารถมองเห็นเจดีย์โบตะทาวน์ แต่ข้อเสีย คือ เวลานอนจะได้ยินเสียงรถยนต์ และรถไฟเป็นระยะๆ ##### Tee Stayed 1 night in Feb 2018 ### 8/10 Good #### Gary 28 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gary Stayed 3 nights in Jul 2017 ### 4/10 Poor #### Damian 24 Jul 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Not a great experience. Very old, in a very dirty part of Yangon near the docks. I didn't want to eat the breakfast once I saw it. TV is very poor. Hot (warm) water in shower only lasted for about 2 minutes. Probably avoid. ##### Damian Stayed 2 nights in Jul 2017 ### 2/10 Terrible #### Verified traveller 8 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Surkea hotelli Jos mahdollista niin älä varaa huonetta tästä hotellista. Räksyttäviä kulkukoiria piti varoa hotellin edessä. ##### Verified traveller ### 2/10 Terrible #### Verified traveller 8 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Epäsiisti ympäristö Todella huonokuntoinen huone. Menetteli kuukauden Aasian kierroksen jälkeen. Ystävällinen palvelu. Kiva aamiaishuone josta näki kaupungin yli. Hotellin ulkopuolella olevat kulkukoirat häiritsivät hieman. Koirien räksytys häiritsi yöunta. Ei tähän hotelliin uudelleen. ##### Verified traveller Stayed 1 night in Jan 2017 ### 6/10 Okay #### Robert, Sunrise Beach 10 May 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### Old and tired and very noisy location The staff were fantastic. The rooms are showing their age. We stayed twice, first at the beginning of our tour of Myanmar, and for one night at the end. We pre booked so did not have a chance to go to another hotel the 2nd time. First visit, very noisy with traffic and monks chanting on loudspeakers all night. 2nd visit trucks honking horns all night as they were lining up to unload containers from the wharf. Positives are you are close to one of the pagodas and the old colonial British building area of the city. ##### Robert ### 4/10 Poor #### Verified traveller 22 Feb 2017 Disliked: Room comfort #### Not a good one It's located in a bad neighbourhood. You would feel unsafe walking around at night. ##### Verified traveller ### 8/10 Good #### Gary John 21 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was located within easy distance to travel to downtown, staff are very responsive and always greeted with a smile, good value for money accommodation. Good size rooms and the terrace restaurant and area a bonus for relaxing and dining. I will stay here again on future visits to yangon. ##### Gary John ### 8/10 Good #### ヨウ, 練馬 15 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### パゴダを眺めながらの朝食 ホテルの客室は綺麗で調度品もミャンマーでは良い方です。部屋は少しせまいですが、まとまりがあって機能的。 ここの売りは何と言っても最上階のレストランからの眺望。停泊中の大型船と往きかう小船。近くのボッタタウンパゴダ。夕食時は知りませんが、ライトアップされたパゴダを観ての食事もミャンマーならではのことと思います。 唯一の難点は近くに店が無いことです。マーケット、コンビニが見当たりません。パゴダの入口近くには店もあるのでしょうが、食事に行くには不便かもしれません。 ホテルで聞いてタクシーを使えばよいのでしょうが。それだけがなんてんです。 ##### ヨウ ### 8/10 Good #### 이상원, 경기여주 13 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가성비좋은 중저가호텔 다운타운에서 가격대비 이만한 호텔 찾기힘듭니다 고만고만한호텔 3번옮겨다니다가 이틀숙박했는데 맘에들어 5일더 머무렀습니다 모바일결재로 이틀에 한화 약10만원미만가격입니다 9층레스토랑경치가끝내줍니다 ##### 이상원 ### 6/10 Okay #### Juliana 23 Jan 2017 Liked: Cleanliness, staff & service, room comfort #### Clean hotel, but not so nice location The hotel was ok, and the staff was definitively friendly, however the location was far from most of things and the neighborhood was not so good. ##### Juliana ### 4/10 Poor #### Gerd, NRW 26 Dec 2016 Disliked: Cleanliness, property conditions & facilities #### Laut und am A.der Welt Das Haus liegt gleich am Container Hafen.Tag und Nacht recht laut.Zimmer im 8. Stock war ok.Blick auf den Container Hafen und Pagoda.Auf dem Dach Frühstück und Restaurant.Personal bemüht aber irgendwie hilflos.Wäscherei im Haus und sehr gut.Wäre die Lage näher zur Stadt oder wenigstens ruhiger könnte ich das Haus empfehlen. ##### Gerd ### 8/10 Good #### Thitinant 29 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort พนักงานสุภาพ อาหารเช้าใช้ได้เลยค่ะ ##### Thitinant ### 6/10 Okay #### Michael 21 Nov 2016 Good alternative, but quite some distance from the city center. ##### Michael ### 8/10 Good #### Verified traveller 31 Aug 2016 Liked: Staff & service, room comfort #### 古いけど、こぎれいなホテル 立地は良いとは言えませんが、それが逆に静かな環境を作り出しています。 朝食はおいしく、大変満足できました。スーレーパゴダ、ポダダウンパゴタにはとても近くとてもよかったです。 ##### Verified traveller ### 8/10 Good #### Verified traveller 3 Aug 2016 Liked: Staff & service #### Great Hotel. At first it seems a little run down but once inside things look differently. The staff are very helpful and can find a friendly taxi to take you around for the day or half day. Restaurant is also very good, a little expensive for Myanmar but still very cheap! ##### Verified traveller ### 6/10 Okay #### Opas, Bangkok 3 Aug 2016 Liked: Staff & service First of all staff service is very nice.The hotel is ok, the room is a bit old, cleanliness is not as good. Breakfast is good has some variety. ##### Opas ### 4/10 Poor #### Verified traveller 30 Jul 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### เดินทางสะดวก ไวไฟในห้องพักหลุดบ่อย ห้องน้ำไม่ค่อยสะอาดทิชชู่ในห้องน้ำหมดก็ไม่ใส่เพิ่มให้ ##### Verified traveller ### 6/10 Okay #### André, Frankfurt 15 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### freundliches Personal, aber nachts kaum geschlafen Das Hotel macht einen gepflegten und sauberen Eindruck, die Umgebung ist jedoch schmuddelig, daran trägt das Hotel jedoch keine Mitschuld. Die Mitarbeiter sind sehr freundlich und entgegenkommend, man wird mit großem Respekt und Lächeln behandelt. 1 A soweit. Da ich mich aber zur Regenzeit in Yangon aufhielt, hat es ausgerechnet nachts stark und mehrere Stunden lang geregnet. Mein Fenster hatte eine Aussicht auf eine 1 meter entfernte Betonwand. Drüber war ein Schutzblech und während es geregnet hat, war der Lärm einfach unerträglich! Als wären mehrere kleine Trommeln gleichzeitig zur Werke. Auch Ohrestöpseln brachten kaum Abhilfe. Da es sehr unregelmäßig (Mal stark, Mal schwach, Mal gar nicht und dann wieder sehr stark) geregnet hat, konnte man sich an die Regengeräuschkulisse nicht wirklich gewöhnen und so nach 2 schlaflosen Nächten in Folge war ich völlig fertig. Leider war es für mich nicht möglich das Zimmer zu tauschen (wurde strikt abgelehnt, da angeblich voll ausgebucht, obwohl ich kaum andere Gäste gesehen habe) und so mußte ich zwangsläufig tagsüber den Schlaf nachholen, obwohl ich die Tageszeit ursprünglich für Sehenswürdigkeiten und Ausflüge geplannt habe. Mein Tipp: unbedingt das Zimmer mit dem Fenster zur Riverside buchen! Die Expedia Reisenummer wurde nicht erkannt, meine Buchung nicht auffindbar. Erst nach 2 Tagen reagiert Expedia mit der Übermittlung der richtigen Buchungsnummer, welche das Hotel gebraucht hat. Die Nummer aus der Mailbestätigung war nutzlos ##### André ### 10/10 Excellent #### Steven, Surbiton 2 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel I was pleased I stayed here. A cheap place where the room was perfectly adequate without being opulent (there was no view and the window glass was opaque), the wifi worked well, the staff were helpful, and breakfast was on the top floor with great views over the river and port. From the hotel you could also easily walk around the streets and sights of old Yangon. ##### Steven ### 8/10 Good #### Verified traveller 13 May 2016 Liked: Cleanliness, staff & service #### Nice place for this price in Yangon Nice place,but too expensive for 3-star hotel in Asia. But it's a good offer in Yangon. ##### Verified traveller ### 4/10 Poor #### Roy, Australia 10 May 2016 Disliked: Staff & service, property conditions & facilities #### Hotel in bad area We booked a superior room for 4 nights and specifically requested a room with a view. However we were given a room which was barely larger than the bed, no window, and smelled of dirty drains. It was like a prison cell, and we asked for a different room, but we told that we would have to pay an additional $10 per night, which we had no option but to accept. The best thing about the hotel is its restaurant which has beautiful views of the river, and the staff are very friendly and helpful. The location of the hotel is however the biggest issue as is quite far from any of the tourist sites and very few decent restaurants. Also, the constant noise from bellowing loudspeakers from 2 competing religious groups (24 hours a day). This gave the area as sense of religious extremism - not a comforting feeling to say the least. Also, note that the emergency exit in the hotel is not safe and is blocked at the bottom of the building with rubble. We couldn't wait to get out of the area. ##### Roy ### 2/10 Terrible #### Bryant, USA 10 May 2016 Disliked: Staff & service, property conditions & facilities #### Unprofessional and incompetent front desk During checkout at 12pm front desk could not find my reservation and told me their system was down, and gave me a bill for the stay. I showed them my hotels.com 'your reservation is guaranteed' receipt and confirmation ID, and had them fumble around for an hour, saying confirmation ID was not the reservation ID they needed, continually asking me for cash, insisting on my credit card (gave them but they couldn't process amex), phoning their manager (who i spoke to over a screaming baby as his background noise), and saying wait 5 more minutes, 5 more minutes! I had an appointment at 1pm and waited until 1:05, and which point I politely told them I had waited over an hour and had done all i could and walked out. Unbelievably, they tried to keep me even longer with 'wait 5 more minutes'. I can not believe I even waited an hour for them. In retrospect, I should have walked out in 20 minutes. This is the kind of customer service that gets you a bad name and no repeat customers. ##### Bryant ## Expedia's Latest Trends ### Hotels > [Tolbooth Apartments](https://www.expedia.co.uk/Glasgow-Hotels-Tolbooth-Apartments.h5064448.Hotel-Information) > > [CCBC Resort Hotel - A Gay Men's Resort](https://www.expedia.co.uk/Palm-Springs-Hotels-CCBC-Resort-Hotel-A-Gay-Mens-Resort.h1654482.Hotel-Information) > > [The Connaught, New Delhi - IHCL SeleQtions](https://www.expedia.co.uk/Delhi-Hotels-The-Connaught.h2593057.Hotel-Information) > > [Hotels in Howden](https://www.expedia.co.uk/Howden-Hotels.d182549.Travel-Guide-Hotels) > > [Hotels in Budapest](https://www.expedia.co.uk/Budapest-Hotels.d179994.Travel-Guide-Hotels) > > [Hotels in Ilford](https://www.expedia.co.uk/Ilford-Hotels.d6144799.Travel-Guide-Hotels) > > [NH Málaga Hotel](https://www.expedia.co.uk/Malaga-Hotels-NH-Malaga-Hotel.h523310.Hotel-Information) > > [Revolver - Hostel](https://www.expedia.co.uk/Glasgow-Hotels-Revolver.h82709491.Hotel-Information) > > [Dakota Leeds](https://www.expedia.co.uk/Leeds-Hotels-Dakota-Leeds.h16474507.Hotel-Information) > > [Servatur Don Miguel - Adults Only](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Servatur-Don-Miguel-Adults-Only.h1956424.Hotel-Information) > > [Spa Hotels in Liverpool City Centre](https://www.expedia.co.uk/Liverpool-City-Centre-Liverpool-Hotels-Spa-Hotels.0-n6336703-0-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Bay of Biscay](https://www.expedia.co.uk/Bay-Of-Biscay-Hotels.0-l6035206-0.Travel-Guide-Filter-Hotels) > > [Beach Resorts & Hotels in Le Touquet-Paris-Plage](https://www.expedia.co.uk/Le-Touquet-Paris-Plage-Hotels-Beach-Hotels.0-0-d2153-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hotel Faro, a Lopesan Collection Hotel - Adults Only](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Hotel-Faro.h1102731.Hotel-Information) > > [The Crown hotel](https://www.expedia.co.uk/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information) > > [Cheap Hotels in Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Budget-Hotels.0-0-d6054272-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Sir Christopher Wren Hotel](https://www.expedia.co.uk/Windsor-Hotels-Sir-Christopher-Wren-Hotel.h47781.Hotel-Information) > > [All-Inclusive Hotels in Martinique](https://www.expedia.co.uk/Destinations-In-Martinique-All-Inclusive-Hotel.0-0-d113-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in St Just](https://www.expedia.co.uk/St-Just-Hotels.d6062913.Travel-Guide-Hotels) ### Flights > [Flights from Edinburgh (EDI) to Zeta Municipality (TGD)](https://www.expedia.co.uk/lp/flights/edi/tgd/edinburgh-to-podgorica) > > [Flights from Dhaka (DAC) to Sepang (KUL)](https://www.expedia.co.uk/lp/flights/dac/kul/dhaka-to-kuala-lumpur) > > [Flights from Chantilly (IAD) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/iad/edi/washington-to-edinburgh) ### Activities > [Things to do in Alibag](https://www.expedia.co.uk/Things-To-Do-In-Alibag.d6138517.Travel-Guide-Activities) > > [Things to do in Naxos](https://www.expedia.co.uk/Things-To-Do-In-Naxos.d1716.Travel-Guide-Activities) ### Packages > [ski holidays](https://www.expedia.co.uk/lp/theme-holidays/ski-holidays) > > [Robert Wadlow Statue](https://www.expedia.co.uk/Robert-Wadlow-Statue-Alton.d553248635919228114.Attraction) ### General > [Visit Knokke-Heist](https://www.expedia.co.uk/Knokke-Heist.dx11267)