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"Russel helped us move from the elderly/disabled room to a regular room. We requested for a room close to the elevator but gave us a room for wheelchair assisted people. The lady that checked us in saw that we are both able people but she gave us a room for the disabled. Need to train that lady that checked us in. "

"Good "

"We spent two nights and it was an amazing experience, starting from the reception to the restaurant, breakfast was excellent and the staff were amazing and friendly and ready and willing to help especially Parbati, Miha, Sshiva and Chirather, these four were exceptionally helpful, friendly and helped us had the best dining experience, I would definitely recommend and I’m looking forward to visiting again!"

"Staff always warm and friendly, rooms clean and big, reasonable prices, free parking makes a huge difference thankyou will be visiting again"

"Fantastic stay "

"Beautiful hotel. Room lovely. Loved the linen bedding. Fabulous breakfast. We were at the Nana Mia Oarty so perfect location! "

"My stay was amazing we enjoyed our 2 days break away and many thanks to Nayem for changing our room for a river view that was kind and thoughtful of him I will be returning sometime soon. Double tree by Hilton Excel is the place to be.only one thing I wish there was a sauna or swimming pool but never mind."

"Excellent all round service"

"Clean, modern and comfortable hotel in a convenient location. Very easy to access major transport routes in and out of London. The staff were great."