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"Could you please bring your own bags down. Our consierge is very busy. Junior suite dark small and poor. Reception so poor. "

"Only ground floor room or one room with locked adjoining door with stranger left at 6pm when I checked in. The hotel knew that I was a female travelling on own and had many couples and families staying, yet no accommodation made for this. They also knew this wasn't ideal as they apologised. To be fair on the staff they offered free parking overnight as a result, however not ideal given reports in the media this week about single female staying in another hotel chain. Hairdryer in room did not work, staff not interested when I reported at checkout (good job I had also brought a small travel one, otherwise would have mean a soggy trip to reception!) Again, to be fair I have used this hotel before and not had any problems. Hotel clean, fairly priced, good breakfast. "

"Staff were friendly, the menu was excellent."

"A bit dated Misleading photo- there is a wide road between hotel and river Easy walk to Centre Mould round conservatory windows and bathroom shower Staff pleasant but no sign at anytime of any management Perhaps that’s why details are not observed!"

" Best experience staffs are soo friendly and welcoming amazing time spent here"

"We recently stayed at this hotel and had a fantastic experience, thanks in large part to Connor at check-in. He was friendly, professional, and incredibly courteous from the moment we arrived. Connor took the time to answer several of our questions about the local area and provided really helpful, knowledgeable recommendations that made our stay even more enjoyable. It’s always great to be welcomed by someone who genuinely cares about the guest experience - Connor is a real credit to the team at Wilde Cambridge, we would definitely recommend this hotel to visitors coming to Cambridge."

"Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food."

"Excellent experience - friendly staff, terrific location, highly recommended "

"Lovely hotel just wished that the breakfast was hot."