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"What a terrible hotel. They charge a luxury price and have nothing to show for that. NO AMENITIES! Nothing except lounge un- attended and without anything to offer. Do not stay here when there are so many better locations that are still convenient for Heathrow travel."

"Stayed for 1 night upon our arrival and transition to Malta. Since we had a early am flight it was ideal for us to stay close. A quick 5 minute walk and we were at the terminal, which meant we could rest a little longer and not have to rush. For this they get a thumbs up Super convenient as well to getting to the Elizabeth Line for exploring. There is a little café as well in the hotel that we were able to have a quick lunch on arrival. Will definitely stay here again Oh 1 call out, it would be great to have washcloths in the rooms. Must be a Brit/ Euro thing"

"Ideal situated very clean roo."

"easy access to terminals"

"Small room, Would have been helpful to have somewhere for a few items of clothing. "

"Very good hotel and transportation nearby. "

"Hotel quite dated & rooms are small. Breakfast reasonable & hot! Ideal for overlooking the runway in the bar / restaurant. Staff helpful & friendly. We found their T5 PODS very convenient to use. We will book this hotel again pre flights from Heathrow T5"

"London layover. Perfect for the day between two long flights"

"As always staying at this hotel is such a pleasant experience and makes for a much easier experience at the airport in general. Will definitely visit again."