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"Our stay was fabulous. From check in to check out, all the staff we encountered were wonderful. Even seeing how efficient, accommodating, and kind the staff was during busy breakfast mornings and happy hour was awesome. Our check-in host, Tamarion, was very personable and engaging. Her energetic smile was much needed after a long day of travel. My husband, who is very picky, has put this hotel at the top of list for stays in other cities. Keep doing a great job! "

"Staff is friendly and the environment is clean and fancy."

"Can they organise a tour around the entire place and areas near the airport next time. "

"Excellent hotel right in the heart of downtown."

"The staff was very friendly and made it welcoming into the establishment "

"I chose the Hyatt because it was close to the airport, plus, the Hyatt is known for quality. "

"My car was hit and run in the parking lot and I told the desk staff. They were WONDERFUL. I knew there was nothing they could do, but they were very apologetic! Maybe you should put cameras in the back parking lot."

"Unfortunately the historic part of the hotel had recent renovations and room are less since the change. Modern light fixtures, no tubs, and modern beds. "

"We were very comfortable at this property, the staff checking us in were very friendly and it was clean, and the beds were nice. The only issue we had was waiting for our valet car took a half an hour. They seem to be short staffed that day. We would stay here again."