"Beautiful little hotel, recently renovated with great staff! Free bus from the De Panne train station (and Plopsaland), and as a bonus the stop is in France!"
"There was zero service. We saw no staff for the length of our stay. reception was closed throughout. Although breakfast is advertised as starting at 8am, when we arrived at the property and checked this we found out that breakfast had to be booked by 5pm the previous day. This was written in small type on a 'welcome' note. So no breakfast. The photos & description of the property imply that it is close to the beach. It isn't! Its at least 1/2 mile away across a busy road."
"The hotel is very convenient when travelling across Europe as it is next to the motorway and easy to find. The rooms are extremely comfortable and the restaurant is excellent."
"The staff upon arrival were very friendly and helpful. The accommodation is very clean. The beach is within walking distance. Ample secure parking is available."
"This time, we were given a room with a beautiful view. The hotel has added perfume diffusers throughout, creating a wonderfully pleasant scent. The staff were exceptionally nice and helpful, making our stay even more enjoyable."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"The hotel is in a great location in Bruges, very close to many squares where you can dine, drink or just taking in all the historical landmarks.
The room and hotel was by far my favorite from our weeklong trip in Europe and the only regret was we wanted to stay a few more nights there. Beautiful large room, sitting areas on the main floor of the hotel with a picturesque bar and the options for the breakfast was amazing. "
"Pros: my room was very comfortable and efficient. I liked that it was streamlined and a place for everything you need. I appreciated having the AC, a TV, comfortable bed, paid buffet breakfast if you wish, friendly and helpful staff and great service.
Cons: it was hard to find the hotel when the Uber driver drove me to the back service entrance. When I was told to go to the front, the signs were not clear, and she didn't tell me to go up to the 2nd floor. "
"This is a difficult review because most of the stay was fabulous. The room was comfortable, clean and well-laid out. The hotel is absolutely beautiful and felt like an oasis after a day in town filled with a million other tourists.
The issue I had was before we arrived, we received a message through the hotels.com website saying the hotel could not pre-authorize our payment, so our room may not be available. I immediately called hotels.com to try to rectify the situation. Although I was unable to call the hotel directly I emailed them. Got another message telling me the credit card was invalid (they had a credit card that was not even mine). Hotels.com kept trying to reach them but the front desk said they were too busy to help. It was finally resolved after the third hotels.com rep asked to speak to a manager. It was very inconvenient because we were in another location, trying to enjoy it but I kept having to stop and call hotels.com. And, I might add that the front desk of the hotel was not very busy much of the time while I was there. Some training is needed. It left a bad taste in my mouth."
"This time, we were given a room with a beautiful view. The hotel has added perfume diffusers throughout, creating a wonderfully pleasant scent. The staff were exceptionally nice and helpful, making our stay even more enjoyable."
"Poor internet, no water in lobby. No fridge. Check in did not tell us about ice or housekeeping. Not enough towels. Beds comfortable! Pillows not comfortable, all wadded up. Fabulous location and quiet. Cereals in morning were not marked correctly (needed GF muesli but was granola. Fruit was old (apples)"
"Probably one of our very favourite hotels ever. The property was amazing. Our room(s) had a beautiful view of the canal and was well appointed. Beds were comfortable with excellent bedding. Staff were kind and helpful. We spent some time in the courtyard which was nice as well. Super quaint and lovely!"
