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Overview of Thermae Palace Hotel

Photo gallery

Featured image
On the beach
On the beach
Terrace/patio
In-room safe, desk, iron/ironing board, free cots/infant beds

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationLeopold II Statue4 min walk
    Popular LocationOstend Beach4 min walk
    Popular LocationMu.ZEE11 min walk
    AirportOstende (OST-Ostend-Bruges Intl.)6 min drive
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  • Classic Double or Twin Room

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsClassic Double or Twin Room
  • Classic Double or Twin Room, Sea View

    4.2/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsClassic Double or Twin Room, Sea View
  • Classic Triple Room, Sea View

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsClassic Triple Room, Sea View
  • Superior Room, Terrace, Sea View

    4.7/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room, Terrace, Sea View
  • Junior Suite, Sea View (Palace Family)

    Room amenities

    • Sea view
    • Sleeps 4
    • 1 Double Bed
    More detailsJunior Suite, Sea View (Palace Family)
  • Classic Triple Room

    4.4/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsClassic Triple Room

About this area

Ostend

Located in Ostend, Thermae Palace Hotel is in the city centre and on the beach. Leopold Park and Maria Hendrika Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Sea Life Blankenberge and Mercator Floating Museum. Museum Ship Amandine and North Sea Aquarium are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Ostend travel guide
Popular Location

What's nearby

  • Leopold II Statue - 4 min walk
  • Ostend Beach - 4 min walk
  • Mu.ZEE - 11 min walk
  • Casino Kursaal - 12 min walk
  • Mercator Floating Museum - 16 min walk

Getting around

  • Oostende Ravelingen - 3 min drive
  • Oostende Station - 5 min drive
  • AirportOstende (OST-Ostend-Bruges Intl.) - 6 min drive

Restaurants

  • Albert — 1 min walk
  • Savarin - 8 min walk
  • Frituur Franky - 8 min walk
  • Unami - 9 min walk
  • Bistro Bottarga - 10 min walk

About this property

Thermae Palace Hotel

4-star hotel on the beach, near Ostend Beach
Along with a fitness centre, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. All 131 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Other amenities available to guests include room service, free bottled water and hairdryers.
Thermae Palace Hotel offers 131 forms of accommodation with a safe and complimentary bottles of water. This Ostend hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking: EUR 12.50 per night

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Access to nearby outdoor pool
  • Access to nearby indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Mini-fridge
  • Access to nearby outdoor pool
  • Access to nearby indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beachfront location

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 3 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 November 2020 to 13 December 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20.00 per person (approximately)
  • Uncovered self-parking fee: EUR 12.50 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Thermae Palace
Thermae Palace Hotel
Thermae Palace Hotel Ostend
Thermae Palace Ostend
Hotel Thermae Palace
Thermae Palace Ostende
Thermae Palace Hotel Hotel
Thermae Palace Hotel Ostend
Thermae Palace Hotel Hotel Ostend

Frequently asked questions

Can I cancel my reservation for free at Thermae Palace Hotel and receive a full refund?
Yes, Thermae Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Thermae Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Thermae Palace Hotel?
As of 30 Nov 2020, prices found for a 1-night stay for 2 adults at Thermae Palace Hotel on 14 Dec 2020 start from £123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Thermae Palace Hotel have a pool?
Yes, this property has outdoor pool access.
Is Thermae Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Thermae Palace Hotel?
Self-parking is available for EUR 12.50 per night.
What time is check-in at Thermae Palace Hotel?
Check-in is from 3 PM - 10 PM. Late check-in is available during limited hours.
What time is check-out at Thermae Palace Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Thermae Palace Hotel located?
Located in Ostend City Centre, this beachfront hotel is in the city centre and within a 5-minute walk of Leopold II Statue and Ostend Beach. Leopold Park and Wellington Racetrack are also within 15 minutes. Oostende Station is 22 minutes by foot.
3.7
Good
5 - Excellent
66
4 - Good
136
3 - Okay
60
2 - Poor
39
1 - Terrible
8

3.7/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly liked the sea view. There was nothing that I disliked.
Stayed 6 nights in Aug 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Never again
The hotel is worn down and our suite was decorated with ikea furniture; we paid 214€ for this family suite a night without breakfast. The only good thing is the seaview from the room. You have to pay for parking 12,50€ a day, breakfast 20€ a person which is really expensive and bad and almost no choice in variety; I don’t know why people say this is a superior hotel. Never again for me at this worn down palace.
Stayed 3 nights in Jul 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Great Stay
After reading mixed reviews, we were hesitant before we arrived. That said, once we arrived and checked in any concerns quickly disappeared. The building is not a purpose built hotel property and once that is understood the rest falls into place. It is Art Deco, high ceilings, large foyer stately home which has lots of history. The staff were welcoming, rooms were large and well equipped with very comfortable beds. Bathroom was substantial and shower did as you wished with good pressure. Breakfast was continental style, good quality and plentiful albeit there was also some hot options inc scrambled/hard boiled eggs and bacon. There was even bubbly ... go help yourself, it didn’t get offered! Location for Ostend is great, short walk or download the app and use one of the many motorised scooters available on the beach front. Only negative is for the cost of the room would have thought that parking would have been free for guests.
Stayed 1 night in Nov 2019

4/5 Good

Happy face iconLiked: Staff & service
Stayed 4 nights in Aug 2019

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