Grand Hotel Normandy

Photo gallery for Grand Hotel Normandy

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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, individually decorated, individually furnished

Overview of Grand Hotel Normandy

Grand Hotel Normandy

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Hoefijzerlaan 37, Bruges, B-8000

Explore the area

  • Popular LocationBruges Market Square11 min walk
  • Popular LocationBruges Belfry12 min walk
  • Popular LocationMinnewater17 min walk
  • AirportOstende (OST-Ostend-Bruges Intl.)25 min drive

Choose dates to view prices

About this area


Grand Hotel Normandy is located in Historical Center Bruges, a neighbourhood in Bruges, and is near a train station and near the beach. Cactus Club and Concertgebouw are cultural highlights, and some of the area's attractions include The Magic Planet and De Halve Maan Brewery. Travelling with kids? Consider Cozmix Planetarium and Leopoldpark. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • 't Zand Square - 5 min walk
  • St. James's Church - 9 min walk
  • Bruges Market Square - 11 min walk
  • Bruges Belfry - 12 min walk
  • Minnewater - 17 min walk

Getting around

  • Bruges Station - 17 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 25 min drive


  • Leffe Brasserie - 4 min walk
  • Chang Thong Thai - 5 min walk
  • Belle Epoque - 5 min walk
  • Mariloup - 5 min walk
  • That's Toast - 6 min walk

About this property

Grand Hotel Normandy

Family-friendly Bruges hotel in Historical Center Bruges with fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk and tour/ticket assistance are on-site. Change of towels is available on request
Grand Hotel Normandy offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.


Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–11:00 AM: EUR 20 for adults and EUR 10.00 for children
  • 1 bar

Things to do

  • Bike storage
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance


  • Garden


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Fireplace in reception
  • Renovated entire property – May 2021
  • Smoke-free property

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Heating


  • Dressing gowns
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)


  • 43-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar


  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 20 for adults and EUR 10.00 for children (approximately)
  • Uncovered self-parking fee: EUR 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy Hotel
Grand Hotel Normandy Bruges
Grand Hotel Normandy Hotel Bruges

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 77 out of 126 reviews
5 - Excellent 61%
Rating 4 - Good. 37 out of 126 reviews
4 - Good 29%
Rating 3 - Okay. 7 out of 126 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 126 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 126 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent, well run hotel a short walk from the centre of town. All staff were helpful and friendly. I enjoyed my stay, but…. My room was so small! Small rooms only work if there’s space for storage but there was nothing here. I was alone and it was a challenge - I think it would send a couple crazy! There’s a small clothes rack but a coffee machine, kettle and other stuff under it. Also, the location of my room was odd. It wasn’t in the main building - it was reached by an external spiral staircase or through the hotel & out of a fire door. The latter was ok for going to the room, but not always possible going from the room because the fire door was usually shut. So leaving with a heavy bag wasn’t straightforward! On the positive side, the room was furnished to an excellent standard, the coffee machine and coffee were great, the bathroom was good (apart from the shower door seal not being good), the Wi-Fi excellent and there were unexpected extras like a minibar and dressing gowns/slippers. There’s a pool and gym - a nice bonus - but the pool is very small and heavily chlorinated. Ok for kids to mess around in but you couldn’t really use it for a swim. Similarly, the gym was small. The treadmill was broken throughout my stay. The weights section was just a multi-gym machine. Ok for a holiday workout but if someone else is using it…tough! But it was a nice hotel. I didn’t have breakfast but it looked decent. I’d stay again but get a bigger room!
Stayed 4 nights in Aug 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to all of the experiences, but far enough away that you do not have to constantly experience the chaos. Friendly, helpful staff that are fluent in many languages. Everyone working there seemed to be happy and hoping to make your stay as pleasant as possible. They even have central A/C.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was super clean, with loungechairs and lots of towels, and robes in the room. The breakfast was such a variety, and beautifully arranged, with every condiment or addition you could want. The staff was unusually helpful.
Stayed 2 nights in May 2022

5/5 Excellent

Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, room was small but had a big comfortable bed which made up for it. Good selection of toiletries and a mini fridge in the room. Very clean in the room and in the hotel as a whole. Breakfast was really good with a very large selection of food and drinks. Very friendly staff. Didn't use the pool or gym but only due to lack of time
Stayed 2 nights in Apr 2022