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Reviews of Motel 6 Williams, AZ - West - Grand Canyon

2 out of 5
Motel 6 Williams, AZ - West - Grand Canyon
831 W Route 66, Williams, AZ

Reviews

7.8

Good

Rating 10 - Excellent. 369 out of 1004 reviews" "
Rating 8 - Good. 338 out of 1004 reviews" "
Rating 6 - Okay. 154 out of 1004 reviews" "
Rating 4 - Poor. 77 out of 1004 reviews" "
Rating 2 - Terrible. 66 out of 1004 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rhonda

Travelled with family, Business traveller, Travelled with pets
Liked: Amenities
The beds are very uncomfortable everything else was ok
Stayed 1 night in Apr 2024

4/10 Poor

Cyril

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manque d’équipement, bruyant, personnel glacial…
Stayed 1 night in May 2024

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness
Disliked: Amenities
No coffee pot no refrigerator
Stayed 2 nights in Apr 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Shalom

Disliked: Cleanliness, property conditions & facilities
Not an ideal place for people who work remotely and travel - power outage - No desk and chair
Stayed 6 nights in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Shalom,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Ruslan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Ruslan,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Ruslan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , great customer service check in @ night . The guy with the hat is the best and most professional front desk agent I have ever met .
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi RuslanWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Violet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good 1 night stay on our way to the Grand Canyon...cute little town with lots of restaurants...shopping..grocery store and more in walking distance..hotel was clean and beds were comfy
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Violet,Thank you for taking time to share your review with us. We're happy to hear the stay was great and we hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 1 May 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Pretty clean inside room. Absolutely minimal furniture in room. Wifi would not connect in room, had to go to lobby. Beds were very hard. Walls were thin, our room was directly under an elephant that thumped around for hours on the floor which kept waking us up, then the snoring from above began. Luckily, the fan in the air conditioning unit was so loud that it almost drowned out the noise from above, but not quite. But for a discount hotel, it was clean enough and did the trick in the location we wanted. We would stay here again in a pinch.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 1 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Marie Astrid

Travelled with family
There was No recycling? Which we found astounding. Especially since this is close to Grand Canyon. Your nature miracle.
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 1 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Daisy

Travelled with family and small children
Liked: Cleanliness, staff & service
Good location if you plan to visit Grand Canyon and want to spend the night here before you go to canyon drive from the motel is around 1 1/2hr. Hotel is ok. Mattress not the comfiest.
Response from Nancy Y. on 1 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

DEEPAK

Liked: Cleanliness, staff & service, property conditions & facilities
It’s on historic Route 66, close to a historic downtown too that’s worth visiting for food & shopping!
Stayed 1 night in Apr 2024
Response from Nancy Y. on 1 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service
Good location and price. Nothing fancy but no complaints except would have been nice to have a mini fridge. Stayed two nights would book again
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 1 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Patty, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Dragan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool and Jacuzzi
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi DraganThanks for your review, we really appreciate the support. Lilith#Team6

2/10 Terrible

Sam

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place seems to have sold all furniture to pay off a mortgage. The rooms are bare, no coffee, no microwave, no breakfast, no fridge, sheets thin cheap, bare bones. Better for less money in the area.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Sam,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

mi

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Mi,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Lucy,Thank you for the positive rating!Lilith#Team6

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
Basic, clean, good for the price.
Response from Brand Experience Team on 22 Apr 2024
Hi JosephThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Amanda

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

10/10 Excellent

tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
necessities nearby are great
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Tony, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was very clean. Our room was very clean and spacious. Front desk staff was very courteous and helpful. However there’s no amenities in the rooms, no safe, no microwave, no refrigerator. There was a big gap under the door which we could hear everything and everyone going on in the hallway. The upstairs folks were very noisy. We could hear the water pipes from the bathrooms next door. Walls were kinda of thin. Beds are a bit old. Tv was way too small and screen was very dark. Toilet was old and it smelled a bit of urine and the seat was wobbly. Water pressure was great though. It was very walkable to all the shops and restaurants which was great. It’s good for a couple nights if all you’re going to do is use it to sleep and not stay in your room the whole day. This is my honest review
Response from Brand Experience Team on 15 Apr 2024
Hi Judith, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsNatalie #Team6

6/10 Okay

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic room but had everything we needed, including good tv stations. Would stay here again. Also a charming town, but a bit of a tourist trap.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Louise, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The sheets were old and our blanket did have some holes in it. Very quiet. Located in a cool old town lots to see.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Ivan, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Helen, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Shu Hoi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 18 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

XIAO, LaSalle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean. I really appreciated that. Unfortunately it is so loud. They have hardwood floors instead of carpet so you can hear literally EVERYTHING! But… totally worth it for the price. I would go back again if the price stayed the way it is. Workers were very sweet.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Elizabeth, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 Good

Alex

Liked: Cleanliness, staff & service
Good location to go to the Grand Canyon
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Alex, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service
From the outside it looks bad but when you go in, it’s very nice and the staff were amazing. Great place if you’re not looking to pay much this is the place.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Tara,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Didier,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Kyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Kyu,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old buildings in good condition.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Kent, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and prime location across the street from a great bar and restaurant
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Jamie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Shelley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Reception was not friendly when I asked for a coffee pot or kettle she informed me not till morning pic shows coffee pot .the room had minimal everything no comfort at all .window had a bare ugly tree blocking the room. I would tell people not to waste their money.
Response from Brand Experience Team on 8 Apr 2024
Hi Shelley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Tamera

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dog friendly. Roach in room. Sheets had blood stains.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Tamera,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great convenient and economical place to stay. The room decor was cute and clean the staff was friendly.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Roberto

Stayed 1 night in Feb 2024
Response from Nancy Y. on 4 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

John

Travelled with partner
Liked: Amenities
People running around knocking on doors , yelling and screaming literally 11pm at night till 6am of the morning had no type of sleep Unbelievable.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Elizibith

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice front desk staff
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Nice location in Williams, front desk staff was nice and helpful. Nice for a motel 6, a little pricey but competitive with the rest of the places to stay here.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

russ

Travelled with partner
Was a good location for us
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

WONJOON

Stayed 1 night in Mar 2024

10/10 Excellent

melissa

Liked: Cleanliness
Super convenient location. I liked we were right next door to a grocery store. We didn’t have a fridge or microwave like the Motel 6 a couple blocks away, but not a big deal for us.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi MelissaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The doors need modified throughout the hotel. Guests must slam them to get them closed. The constant slamming wakes you up every time someone closes them even far away.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Timothy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Piotr, Bensalem

Stayed 1 night in Mar 2024