BBQ/picnic Area

Reviews of Delta Hotels by Marriott Wichita Falls Convention Center

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 137 reviews" "
Rating 8 - Good. 17 out of 137 reviews" "
Rating 6 - Okay. 7 out of 137 reviews" "
Rating 4 - Poor. 4 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice hotel
Stayed 2 nights in May 2024

10/10 Excellent

Jaime

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how beautiful and clean the facilities were and really appreciated that it was dog friendly. Staff was very friendly and welcoming.
Stayed 2 nights in May 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rosalinda

Travelled with family
Liked: Property conditions & facilities
Very super neat, the only thing there wasn’t breakfast provided and the inside Starbucks always closed
Stayed 2 nights in May 2024

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly
Stayed 1 night in May 2024

10/10 Excellent

Brodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean and smells good.
Stayed 1 night in May 2024

10/10 Excellent

Sommer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, top notch customer service!! We will definitely return to Delta if ever in the area again.
Stayed 3 nights in May 2024

10/10 Excellent

Yolanda

Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Brooklyn - Assistant Front Office Manager on 24 Apr 2024
Thank you, Adam, for taking the time to leave us a review. We strive to make every guest's experience great no matter what it takes. Please let us know what we can do to improve and go from good to great! Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again soon!

10/10 Excellent

Behrouz

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is beautiful
Stayed 1 night in Apr 2024
Response from Brooklyn - Assistant Front Office Manager on 19 Apr 2024
Thank you, Behrouz, for taking the time to leave us a review. I am happy to see that you enjoyed your stay with us. If you have any ideas on how we could improve, please don't hesitate to reach out as we love any opportunity for improvement. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again soon!

4/10 Poor

Vicki

Travelled with family
It is a new hotel but to get anything besides a nice bed and hot shower, you have to join a club. one bathroom with one sink inside. It wasn't user friendly for the price
Stayed 1 night in Apr 2024
Response from Brooklyn - Assistant Front Office Manager on 13 Apr 2024
Thank you, Vicki, for taking the time to leave us a review. I am so sorry for the troubles you faced while staying here. I am unsure how the amenities were miscommunicated, but the only amenity that requires membership of any sort is our Delta Pantry for Platinum and above members of Marriott. I will be sure to speak with our associates to make sure it is not miscommunicated in the future. Should you stay with us in the future, I hope you will enjoy our fitness center, pool and hot tub. Once again, I am sorry for the inconvenience you faced. I truly hope we can make this up to you in the future. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2024
Response from Brooklyn - Assistant Front Office Manager on 9 Apr 2024
Thank you for taking the time to leave us a review, Ricardo. We appreciate any and all chances for improvement. I am happy to see that you enjoyed your stay and would love to hear from you about how we could improve. Please don't hesitate to reach out and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 9 Apr 2024
Thank you, Melissa, for taking the time to leave us a review. We strive to make every guest smile no matter what it takes. I will be sure to pass along to housekeeping what a great job they are doing keeping the hotel environment clean and comfortable. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again soon!

4/10 Poor

Jenifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Really not pleased when one of the receptionists this morning suggested my husband needed to leave the property, I am assuming because he was sitting in one of the common areas early on the morning on his phone and he has tattoos, so they decided he must not be a guest. Then at 1:30 pm i received a receipt stating I was charged for room internet service, twice, when my booking said free wifi, voth in rooms and common areas.
Stayed 1 night in Apr 2024
Response from Brooklyn - Assistant Front Office Manager on 8 Apr 2024
Jenifer, thank you for taking the time to leave us a review. I have attempted to reach out to you to speak with you regarding this issue. Please reach out to us so we can discuss this. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

8/10 Good

Duan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 30 Mar 2024
Thank you, Duan, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. Please reach out and let us know how we can improve and what we could do to make up for any inconvenience you may have faced. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

Jason

Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 16 Apr 2024
Thank you, Jason, for taking the time to leave us a review. We appreciate any and all feedback. I am happy to see that you enjoyed your stay with us and I hope that you choose to stay with us again should your travels bring you to the area. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 26 Mar 2024
Thank you, John, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. I am happy to see that you enjoyed your stay with us and I hope we were able to make it a nice and relaxing stay. If you have any comments, questions or concerns, please don't hesitate to reach out to us and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a concert at the Kay Yeager Coliseum and were able to walk right across the street to attend. The staff was very attentive and helpful and the property looks brand new. Definitely recommend.
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 25 Mar 2024
Thank you, Jennifer, for taking the time to leave us a review. I am so happy to hear that you had such a wonderful stay with us! We strive to make every guest smile no matter what it takes and I am happy to hear that all the staff you encountered, truly tried their best. If you have any other comments or any concerns, please don't hesitate to reach out and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Th property was nice and beautiful. We were a group in town for a wedding and had booked several rooms. Most of us had no issue checking in, but one of the front desk employees was not allowing anyone to check in early and told my sister she couldn’t check in even though the rest of us had no problem with the other employee checking us in. The only other issue we had was the service in the steakhouse was subpar at best.
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 25 Mar 2024
Thank you, Jodi, for taking the time to leave us a review. I am sorry to hear about the inconveniences you faced. We do try and give people early check-ins upon request; however, if we don't have a room in the room type booked we are unable to allow an early check-in. I am sorry about any inconvenience this may have caused. I am also sorry to hear about the lack of service at the 2R Wellborn Steakhouse. I will be sure to reach out to that department so that we can get any issues worked out. I am truly sorry we weren't able to make this as relaxing and enjoyable trip as possible. Please feel free to reach out to us so that we can make this up to you. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again soon!

2/10 Terrible

John

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not clean our room for the entire stay, houskeepers were rude, and condesending.
Stayed 4 nights in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 25 Mar 2024
Thank you, John, for taking the time to leave us a review. We appreciate any and all feedback. I am so sorry to hear about the issues you faced during your stay with us. I will make sure to pass this along to our executive housekeeper so that she can speak with her staff. We strive to make every guest smile and knowing that we did not accomplish this is upsetting. Please reach out to us so we can make this up to you. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center, and I hope you give us another chance should your travels bring you to the area.

10/10 Excellent

Edward, Harrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent place to stay.
Stayed 2 nights in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 25 Mar 2024
Thank you, Edward, for taking the time to leave us a review. We appreciate any and all feedback. I am happy to hear that we were able to make your stay an enjoyable one. If you have any comments or concerns, please don't hesitate to reach out to us. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new property about a minute walk from Kay Yeager coliseum,a couple of blocks from downtown food and drink options. They have a high end steakhouse in the building but didnt get to tey but looked greatn bat in the lobby that was very popular
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 24 Mar 2024
Thank you, Kristopher, for taking the time to leave us a review! We appreciate any and all feedback and the chance for improvement. I will be sure to pass this along to our housekeeping staff to let them know what a great job they are doing in keeping our property looking it's best! If you have any other comments or any concerns, don't hesitate to reach out to us. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

8/10 Good

Rebecca, Pueblo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, affordable, and lovely. Would definitely stay again if need be.
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 19 Mar 2024
Thank you, Rebecca, for taking the time to leave us a review. We appreciate any and all feedback we receive. I am happy to hear that you enjoyed your stay and would love to hear from you in what ways we can improve. Please feel free to reach out to us with any concerns or comments you may have. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again soon!

10/10 Excellent

Brandon, Houston

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and very pleasant staff.
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 19 Mar 2024
Thank you, Brandon, for taking the time to leave us a review. We appreciate any chance for improvement. I am happy to read that you enjoyed your stay with us. I will be sure to let housekeeping know how wonderful they are doing in keeping our property clean and inviting. If you have any concerns or any other comments, please don't hesitate to reach out to us. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean.
Stayed 2 nights in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Mar 2024
Thank you, Janice, for taking the time to leave us a review. We appreciate any and all feedback. We strive to make every guests experience a comfortable and enjoyable one. If you have any concerns or any other comments, please don't hesitate to reach out to us. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING was absolutely fantastic. Highly recommend the steakhouse too!
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 16 Mar 2024
Thank you, Samantha for taking the time to leave us a review. We strive to make every guest smile no matter what it takes and I am happy to see that we did a great job! I will be sure to pass along your compliments to our chef and restaurant team so they know just how great they are doing! Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again soon!

10/10 Excellent

Kahala

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Atmosphere esthetically beautiful. Loved this indoor pool and dining. Went to gf birthday party there and it was so nice. thank you for a great stay!
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 15 Mar 2024
Thank you, Kahala, for taking the time to leave us a review. We appreciate any and all feedback! We strive to make every guests stay a warm and comfortable experience. I am happy to see that we were able to meet your expectations. If you have any concerns or any other comments, please don't hesitate to reach out and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

Tammie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Outstanding service.
Response from Brooklyn - Assistant Front Office Manager on 7 Mar 2024
Thank you, Tammie, for taking the time to leave us a review. I am so happy to hear that we were able to make your stay enjoyable. We strive to make every guest smile no matter what it takes, and I hope we were able to do this for you. I will be sure to pass along your review to housekeeping so they know what a wonderful job they are doing keeping our facility looking new and clean. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center, and if you have any other comments or any concerns, don't hesitate to reach out and let us know!

10/10 Excellent

ambrosia

Travelled with family
It was very nice
Stayed 1 night in Mar 2024
Response from Brooklyn - Assistant Front Office Manager on 3 Mar 2024
Thank you, Ambrosia, for taking the time to leave us a review. We strive to make every guest smile no matter what it takes and I hope we were able to accomplish that. If you have any other comments or any concerns, please don't hesitate to reach out and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

4/10 Poor

martha

Disliked: Staff & service, property conditions & facilities
The pool spa was broken. Our tv in our room did not work, we told the desk and she said we would have to wait until the maintenance man came back because he went to the airport to pick up family. The room was NOT what we were promised (king bed). I finally insisted we were given a new room because I did not want to wait for maintenance man. She did give us a new room, HOWEVER this should have been her idea and not mine. My room key did not work. It was bad. The new room tv did work fine. I am very unhappy with Delta.
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 24 Feb 2024
I am so sorry, Martha, for the inconveniences you faced during your stay with us. We strive to make every guests stay a warm and inviting one and knowing that we fell short of , not just our expectations, but yours as well is upsetting. Engineering is working quickly to get the hot tub back up and running and we are working to see what is happening with our third party sites, and our in-house system, to keep allowing overbooking of room types through the third party so that we can prevent this inconvenience in the future. Please feel free to reach out to us so that we can make up for the troubles you faced. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope that we can make your next stay better should your travels bring you back to the area.

10/10 Excellent

Mark

Travelled with partner
This is a newer facility. It sparkles and shines!!
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 24 Feb 2024
Thank you, Mark, for taking the time to leave us a review. We appreciate any and all feedback. I am happy to see that you enjoyed your stay with us and we hope to see you again soon should your travels bring you to the area. Please don't hesitate to let us know if there is anything we could do to improve. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

Julie K, Lockney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our stay was wonderful!
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 20 Feb 2024
Thank you, Julie, for taking the time to leave us a review. We strive to make every guest smile no matter what it takes and I am happy to hear that we were able to do just that. Please feel free to reach out to us if you have any other comments or concerns. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again soon!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very new and nice
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 20 Feb 2024
Thank you, James, for taking the time to leave us a review. We appreciate your feedback. I am happy to hear that you enjoyed our property. If you would like to, please reach out to us and let us know any concerns or comments you may have. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

6/10 Okay

Jessica

Travelled with family and small children
Liked: Staff & service
Hot tub wasn’t working which was fine but the pool was cold for an indoor pool. Room was never cleaned during our stay after asking for 3 days and it was subpar to say the least. Overall it could have been worse but definitely could’ve been better
Stayed 4 nights in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 19 Feb 2024
Thank you, Jessica, for taking the time to leave us a review. I am so sorry to hear about the inconveniences you faced during your stay with us. I have informed engineering and let them know of the pool being cold and they are working to remedy the situation. I have also informed housekeeping of the lack of service received for your stay with us. I am so sorry that we dropped the ball during your stay with us. We strive to make every guest smile no matter what it takes and knowing that we were unable to do so is upsetting. Please don't hesitate to reach out to us so we can make this up to you and we hope to see you again should your travels bring you to the area. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

10/10 Excellent

Stephonie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Everything was great. Only wished we had a microwave in our room. We didn't explore or use any of the other amenities, but everything we did use was nice.
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Feb 2024
Thank you, Stephonie, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. Microwaves, unfortunately, are by request only. I am happy to hear that everything else about your stay was up to your expectations. I will be sure to pass along the suggestion for the microwave to upper management. If you have any other comments or concerns, please don't hesitate to reach out and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 19 Feb 2024
Thank you, Mark, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. If you have any comments, questions or concerns, please don't hesitate to reach out to us and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

DAnn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Feb 2024
Thank you, DAnn, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. If you have any comments, questions or concerns, please don't hesitate to reach out to us and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

10/10 Excellent

Terry J

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend get away
Great hotel. Close to the concert venue and restaurants! Great little get away.
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Feb 2024
Thank you, Jerry, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. We strive to make every guest smile no matter what it takes and I am happy to hear that we were able to make this happen. If you have any comments, questions or concerns, please don't hesitate to reach out to us and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this hotel is very good. The only issue we had was that they had two evacuation alarms in a 12 hour period.
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Feb 2024
Thank you, Jack, for taking the time to leave us a review. I am so sorry to hear about the disturbances you faced during your stay with us. We strive to make every guest smile no matter what it takes and knowing that we failed to do that is upsetting. Engineering was made aware of the issue and we have found the cause and are working to remedy the problem to ensure this does not happen again. I am very sorry for the inconvenience it caused you and I hope you allow us the chance to make up for this should your travels bring you back to the area. Thank you for choosing Delta Hotels by Marriott Wichita Falls convention Center!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Feb 2024
Thank you for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. If you have any comments, questions or concerns, please don't hesitate to reach out to us and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

10/10 Excellent

Trina, Plainview

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Feb 2024
Thank you, Trina, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. If you have any comments, questions or concerns, please don't hesitate to reach out to us and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Feb 2024
Thank you, Deborah, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. If you have any comments, questions or concerns, please don't hesitate to reach out to us and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 18 Feb 2024
Thank you, Michelle, for taking the time to leave us a review. We value any and all feedback and appreciate any opportunity for improvement. If you have any comments, questions or concerns, please don't hesitate to reach out to us and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center.

8/10 Good

Sherese

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 15 Feb 2024
Thank you, Sherese, for taking the time to leave us a review. We appreciate any and all feedback. Please feel free to reach out to us and let us know where we could use some improvement. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again should your travels bring you to the area.

10/10 Excellent

Traven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent but the pillows.
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 11 Feb 2024
Thank you, Traven, for taking the time to leave us a review. We appreciate any and all feedback we receive as it allows us the chance to improve for our valued guests. I am happy to see that you enjoyed your stay, and I am very sorry that the pillows were less than ideal. I will make sure to pass this review along to housekeeping to see if there is anything that we can do to make this better in the future. I hope to see you again should your travels bring you to the Wichita Falls area. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

RONDA

Liked: Cleanliness, staff & service, property conditions & facilities
This is a new and beautiful property!
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 13 Feb 2024
Thank you, Ronda, for taking the time to leave us a review. We value any and all feedback. We strive to make every guest smile no matter what it takes and I am happy to know we were able to do that. If you have any comments or concerns, please don't hesitate to reach out and let us know. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center!

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 10 Feb 2024
Thank you, Ricky, for taking the time to leave us a review. We appreciate your feedback. I am glad to see that you enjoyed your stay with us. We strive to make every guest smile no matter what it takes. If there is anything we can do to improve, please don't hesitate to reach out to us and let us know. We always appreciate the opportunity for improvement. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again should your travels bring you to the area.

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel reminded me of being in Las Vegas......it was beautiful inside,had a small comfy lounge area next to the bar, located next to the Hotel Restaurant. Then next to that area were two more areas to relax in & one had a really nice fire place. I did order food from the restaurant & it was tasty. They even had a small coffee & pastries counter by the check in Desk.The room was super clean and though I wanted a king size bed they ran out of those rooms & gave me a double queen for the Same price. The staff was very courteous and friendly I highly recommend this Location & will stay here again during my travels to Texas..... Manny C.
Stayed 1 night in Feb 2024
Response from Brooklyn - Assistant Front Office Manager on 10 Feb 2024
Thank you, Manny, for taking the time to leave us a review. We appreciate any and all feedback and love the opportunity for improvement. I am so sorry that we did not have the room type available that you booked. We are working on getting our inventory to reflect accurately across our online and third party sites. I am glad to hear that other than that, you had a good stay with us. We strive to make every guest smile no matter what it takes. I will be sure to pass along your compliments to our restaurant so they know what a fantastic job they are doing. If you have any comments or concerns, please don't hesitate to reach out to us. Thank you for choosing Delta Hotels by Marriott Wichita Falls Convention Center and we hope to see you again soon!