Outstanding Apartment and we had the smallest. Struggled to use the AirCon and oven but after speaking to reception, not a worry, they came upstairs and sorted it. Any other hotel would just give you instructions and leave you to it so ⭐️⭐️⭐️⭐️⭐️ for being bothered. Always 2 staff on in the busy periods, can't stand waiting, so again, another winner! Beautifully decorated and fitted out. Home away home. 😍

The review of the facilities and hotel was quick and efficient but with a great deal of detail to take in. The receptionist was friendly. The room was clean and tidy with the exception of a stain on the carpet and the decor needed an update. The range of food on the menu was limited unless you like chips with everything. The main restaurant was only open at the weekends and we stayed midweek. The staff were helpful and cheery at all times.

Staff on reception and in breakfast room were polite and friendly. Location is good, easy walking distance to city centre shops and restaurants. Bed was comfy and room nicely decorated. We had to move rooms at first because we were situated right behind the lifts and they were VERY noisy. I've stayed in lots of hotel rooms near to lifts before and although can hear them slightly in other places the lifts in this hotel are really too noisy. The receptionist moved us to the opposite side away from the guest lift but we then realised that was next to the service lift, it wasn't quite as noisy and not used as frequently so that was ok but despite being the otherside of the hotel from the main lifts we could still hear them in our room although not enough to bother us. I would stay here again but would remember to ask for a room away from lifts. We did not receive our expedia VIP perks but rarely do.