Search Hotels Near White Oaks Mall, London

"The shampoo and conditioner was too little for a family, only one tiny bottle. The room was clean, and renovated, but the pool surround needed a much better cleaning. "

"No pool "

"Do yourself a favour and avoid this property at all costs. This is not a hotel it feels more like a cheap motel. The room was absolutely unacceptable and clearly not properly cleaned. The bed felt dirty, and the sheets didn’t smell fresh. There was someone’s hair on the bathroom counter, the shower had visible mould, and the shower curtain was filthy. There was also garbage left on the dresser, and when we opened the pullout couch, we found a used, dirty paper towel underneath. To make matters worse, the hair dryer didn’t work. When we contacted the front desk, they offered to switch rooms but mentioned it would likely be in the same condition, which was very concerning. Breakfast was well below any reasonable hotel standard. The food appeared reheated, the bread was cold and stale, and the use of paper plates and plastic cutlery made the experience feel cheap and poorly managed. Several guests came in, looked at the food, and left. I stay in hotels frequently, and for the price paid, this was completely unacceptable. There are far better options available,look elsewhere."

"Honestly the nicest hotel I've been to in London, staff is very friendly and the room was immaculate. I'll definitely be back in the future"

"My family and I spent 2 nights at the Hard Rock Hotel and found it incredibly convenient! The rooms are clean, facilities are all within the factory building- London Children's Museum, The Factory, restaurants, shops, it was fantastic! Especially as the weather was so dreary outside, it was nice staying indoors with everything so conveniently located inside."

"The toilet was clogged when we got there and they just brought me a plunger to plunge it myself because it was after 6pm and there was no maintenance person on site at that time. The ventilation system was also very loud and we had trouble sleeping because of it. "

"It was a good stay "

"Everything about our stay was perfect... I just want to mention the breakfast was above and beyond perfect."

"Clean room, shops nearby, staff very friendly "