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Room was lovely, and staff were friendly and helpful. We had a sea view, and it was just a short walk into Staithes The only point to be aware of is the bar is very lively on an evening, so if you're wanting a quiet, early night this may not be possible....great atmosphere if you're looking for something ...
Our first time in Whitby a place I always wanted to visist, mainly for the Abbey. We weren't disappointed, we loved it. Whitby was bigger and better than we expected. The people were so so friendly and so incredible proud of their heritage. It was everything we were hoping for and more. Bonus being ...
Hotel is very old fashioned. However the room had everything you need. Family sea rooms are very cold in the winter months. This time we had small double room which was much warmer, although the view was terrible - looking out onto a straight wall with lots of dirty Windows! But at least it was warmer. ...
Lovely clean new hotel Excellent standard of cleanliness Very helpful staff , enthusiastic prifessional and also friendly
Phoenix is a warm friendly hotel with excellent facilities. Nothing is too much trouble and you are made to feel welcome. Would definitely stay again.
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