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We had a brilliant stay at the Hand and Spear. The decor was really quirky but fun and we loved it. Room was well equipped and comfortable. Staff were very friendly and efficient - and the Sunday roast was probably the best I've ever had !!

Had an impromptu stay and will definitely be back. Extremely nice room, recently refurbished to a very high standard. Staff very helpful and friendly.

Clean modern and comfortable room. Cleaning staff presented high level of maintence insuring neatness and cleaness. Loved the selection of teas and even biscuits great to have after a long journey. Great facility's, Spa relaxation area lovely staff.The Resturant has a fantastic menu food was delicious. Waiter's were very plesent and new the menu and were able describe dishes very well. Reception staff couldent be more wellcoming and helpfull, they realy look after you. I reccomend this hotel to...

Very Nice Place to Stay, handy for shops and other amenities

Absolutely lovely hotel, and lovely staff. Great facilities and extremely clean. Would definitely stay again!

I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place. The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us. We stayed in the conservatory suite, well worth pushing the boat out for this, as the...

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...

Great service and super clean

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.

Excellent hotel in a great location. The room was gorgeous - clean, spacious, quiet, comfortable. The staff were all extremely friendly - customer service outstanding. Definitely recommend and will stay again.

Beautiful place.. amazing staff and beautiful piano bar too boot!

Overall very good value for money

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

Had a great stay at this hotel. Friendly staff, very comfortable rooms with great decor.

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.