Western Suburbs hotels

Overall a great stay...liked the dome structured building with magnificent lagoon view (both day and night).....staffs are very responsive and courteous.....breakfast is amazing....close to both the airports.....

After 10 minutes the hot shower turns cold. Staff indicate it is for energy savimg. "Wait 4 or 5 minutes and the water will start getting again"!!!!

It is my most favored hotel to stay in Mumbai. They are consistently good and I like the accessibility to and from this hotel

At one time the Leela was the only really fine hotel near the Mumbai airport. Although it is still a comfortable experience, it is no longer the only, nor the best in that area. Given this situation, I was surprised to find that the elderly male concierge was unpleasantly gruff and officious with my wife and I, and kept us waiting unnecessarily even though there was no one else at the desk. His demeanor suggested that he wished we would go somewhere else, which, had we not already booked the hotel, we would have done. If this was not enough, he denied us the traditional complimentary transfer to the International airport (less than a mile away), and tried to sell us hired car at almost $25.00 for the short trip from the hotel to the airport. We declined his offer. On the plus side, when we checked out, his replacement, Miss J, was not only helpful, efficient and charming, she also provided us, free of charge,a chauffeured BMW to take us to the airport. The driver made our transfer to the airline desk at the Mumbai airport (on often grueling experience) pleasant and painless. Most of the staff at the Leela were pleasant and helpful. One stand out was one of the managers of the Citrus restaurant (one of several pleasant, though seriously overpriced, restaurants at the Leela). The manager, Mr. G., was pleasant, helpful, friendly, and saw to it that the staff took excellent care of us.

Newly built hotel. Close to Airport and at walking distance from Vile Parle E station. Hotel staff is a bit untrained. Complete Non Smoking hotel is a problem for people who smokes.

Affordable accommodation and nice room for a basic hotel. The staff were great - especially Ayaan and Ajay. As a female traveler, I felt safe and looked after here.

My stay was short, it was good considering the location and cost. But you can have better properties for spending holidays.

Pleasant and enjoyable stay. Convenient location for Mumbai.

Good clean rooms. Very friendly staff. Location not bad and price reasonable for Juhu. Nice pool even during monsoon season. Food good, if lacking in green vegetables and a lot of sugar in food (like baked beans) for the longer stay. Wifi was patchy and worked better at certain times of day. Only main concern was how much the hotel is recycling and taking care of environment. There was no news of this in the hotel in terms of marketing which I think for environmentally conscious travelers is a definite tick these days. Otherwise I look forward to returning next year.

Best price with best services clean room we went after 20 years this hotel