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"We we unaware that the place was under construction, so bar and breakfast area were closed. Not sure if they were in the process of putting up or dismantling a water slide, but they could've done a better job keeping the area cleaner. One of our rooms bathroom fan would NOT shut off. When we reported it to the front desk, the lady brushed us off and said they've already had maintenance check it out several times, and maintenance could not figure out why it wasn't working. Very annoying when trying to sleep or relax. My mom's room had moldy blankets and staff took forever to vome and change them and get the dirty ones out of the room. Very disappointed in Sonesta. I expected much better. Other staff were very nice, however. "

"unavailable amenities"

"Clean room, friendly staff, nice room"

"Clean, recently updated, room. Continental breakfast was great. Super friendly front desk and breakfast staff. Great location. Easy walk to dining and shopping. "

"The main reason i had booked my stay at this property was due to all the wonderful reviews. Front desk staff was nice, he seemed new but still got me checked in without incident. Im not from the area so I relyed heavily on the actual reviews. I had gone down to the pool area from some relaxation. The pool temperature nearly matched the "hot tubs" water temperature. The front desk staff had come into the area and asked myself and other guests if the water was hot. When attempting to turn the jets on for the hot tub, they never fully engaged. They started and then stopped immediately. Spent only 20 minutes or so in the pool area. Went up to my room to shower, there was still a dirty washcloth hanging in thr shower. I ended up leaving and staying in my vehicle that evening. Very disappointing but thankful i didn't pay much for the room. It was far from the relaxing night i had planned. "

"It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one."

"Clean, friendly staff, and all around nice place to stay for the price!"

"Easy Check-in, staff was friendly, and the breakfast was outstanding!"

"Airport Shuttle was very accommodating to guest needs."