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Holiday Inn Grand Rapids Downtown, an IHG Hotel

Photo gallery for Holiday Inn Grand Rapids Downtown, an IHG Hotel

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Indoor pool
Indoor pool
Balcony
Balcony

Overview of Holiday Inn Grand Rapids Downtown, an IHG Hotel

Holiday Inn Grand Rapids Downtown, an IHG Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks
310 Pearl Street NW, Grand Rapids, MI, 49504

Explore the area

  • Popular LocationDeVos Performance Hall5 min walk
  • Popular LocationVan Andel Arena10 min walk
  • Popular LocationWatermark Country Club12 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)15 min drive

Choose dates to view prices

About this area

Grand Rapids

Holiday Inn Grand Rapids Downtown, an IHG Hotel is located in Grand Rapids. Fish Ladder Park and Huff Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Blandford Nature Center and Millennium Park. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Looking to get your feet wet? Waterskiing, windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's central location.

What's nearby

  • Gerald R. Ford Museum - 1 min walk
  • Public Museum of Grand Rapids - 1 min walk
  • DeVos Performance Hall - 5 min walk
  • Van Andel Arena - 10 min walk
  • Watermark Country Club - 12 min drive

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 15 min drive

Restaurants

  • Pearl Street Grill — 1 min walk
  • Ruth's Chris Steak House - 6 min walk
  • The Bull's Head Tavern - 6 min walk
  • Sushi Yama - 6 min walk
  • The Chop House Grand Rapids - 6 min walk

About this property

Holiday Inn Grand Rapids Downtown, an IHG Hotel

3-star hotel, walk to DeVos Performance Hall
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a spa tub are on-site. All 175 rooms provide conveniences such as microwaves and coffee makers, plus in-room free WiFi and TVs with cable channels. Other amenities available to guests include first-run films, room service and pillow menu.
Holiday Inn Grand Rapids Downtown, an IHG Hotel offers 175 forms of accommodation with coffee/tea makers and complimentary newspapers. A pillow menu is available. Televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 8.00-24.00 for adults and USD 3.89-3.89 for children
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Indoor pool
  • Motorised watercraft
  • Shopping
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1539 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar in shower
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 55-inch TV
  • TV channels
  • First-run films
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation, per night
Dogs welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 8.00 and USD 24.00 for adults, and USD 3.89 and USD 3.89 for children (approximately)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Rapids Downtown Holiday Inn
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Grand Rapids Downtown, An Ihg
Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown, an IHG Hotel Hotel
Holiday Inn Grand Rapids Downtown, an IHG Hotel Grand Rapids

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 384 out of 986 reviews
5 - Excellent 39%
Rating 4 - Good. 391 out of 986 reviews
4 - Good 40%
Rating 3 - Okay. 146 out of 986 reviews
3 - Okay 15%
Rating 2 - Poor. 50 out of 986 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 986 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inexpensive option to downtown GR, an otherwise very pricey area.
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We felt lost on the hotel. Not much sense of direction frok staff, ill informed on check out times, pool times and breakfast menu. We had to google most of the details of our stay. In was quite confusing to say the least. However, discovering that check out was at noon was awesome
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 1 night in Oct 2021