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JW Marriott Hotel Grand Rapids

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Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Hotel Grand Rapids

JW Marriott Hotel Grand Rapids

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationDeVos Performance Hall4 min walk
  • Popular LocationGerald R. Ford Museum5 min walk
  • Popular LocationVan Andel Arena6 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)20 min drive

Choose dates to view prices

About this area

Grand Rapids

JW Marriott Hotel Grand Rapids is located in Grand Rapids. DeVos Performance Hall and Public Museum of Grand Rapids are cultural highlights, and travellers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Walker Ice and Fitness Center. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • DeVos Performance Hall - 4 min walk
  • Public Museum of Grand Rapids - 4 min walk
  • Gerald R. Ford Museum - 5 min walk
  • Van Andel Museum Center - 5 min walk
  • Van Andel Arena - 6 min walk

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • Judson's Steakhouse - 3 min walk
  • The B.O.B. - 3 min walk
  • Ruth's Chris Steak House - 3 min walk
  • The Bull's Head Tavern - 3 min walk
  • Leo's - 4 min walk

About this property

JW Marriott Hotel Grand Rapids

4-star Grand Rapids hotel in Downtown Grand Rapids, walk to Van Andel Arena
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 337 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. 24-hour room service and Netflix are standard, as are Smart TVs with cable channels.
JW Marriott Hotel Grand Rapids offers 337 forms of accommodation with minibars and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Smart televisions come with premium cable channels, pay-per-view films and Netflix. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 35.00 per day)
  • Secured covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 19 for adults and USD 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Conference space (1428 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for New Year's Eve:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 19 for adults and USD 8 for children (approximately)
  • Covered self-parking fee: USD 35.00 per day (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 587 out of 798 reviews
5 - Excellent 74%
Rating 4 - Good. 138 out of 798 reviews
4 - Good 17%
Rating 3 - Okay. 32 out of 798 reviews
3 - Okay 4%
Rating 2 - Poor. 25 out of 798 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 798 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the river….
Stayed 2 nights in Jun 2021

2/5 Poor

Travelled with partner
Disliked: Amenities
The JW did not impress. Not much going on for this hotel besides the river side tables @ their restaurant. Plenty of options downtown with much better facilities. I booked the JW off their name alone and regretted it.
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
There is an onsight Starbucks!
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2021