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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
730 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationDeVos Performance Hall4 min walk
Popular LocationPublic Museum of Grand Rapids4 min walk
Popular LocationVan Andel Museum Center5 min walk
AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)21 min drive

Choose dates to view prices

  • Concierge Room, Room, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsConcierge Room, Room, 1 King Bed, City View
  • Room, 1 King Bed, City View (1 King or 2 Queen)

    4.7/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View (1 King or 2 Queen)
  • Executive Suite, 1 Bedroom, City View

    Room amenities

    • 900 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, City View
  • Room, 1 King Bed, View

    4.5/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, View
  • Room, 2 Queen Beds, City View

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, City View
  • Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 2 Queen Beds, View

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, View

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Grand Rapids

JW Marriott Hotel Grand Rapids is located in Grand Rapids. DeVos Performance Hall and Public Museum of Grand Rapids are cultural highlights, and travellers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Walker Ice and Fitness Center. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Grand Rapids travel guide
Map
Popular Location

What's nearby

  • DeVos Performance Hall - 4 min walk
  • Public Museum of Grand Rapids - 4 min walk
  • Gerald R. Ford Museum - 5 min walk
  • Van Andel Museum Center - 5 min walk
  • Van Andel Arena - 6 min walk

Getting around

  • Grand Rapids Station - 14 min walk
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 21 min drive

Restaurants

  • The B.O.B. - 3 min walk
  • Reserve - 4 min walk
  • MadCap Coffee Company - 5 min walk
  • San Chez Bistro - 6 min walk
  • XO Asian Cuisine - 6 min walk

About this property

JW Marriott Hotel Grand Rapids

4-star Grand Rapids hotel in Downtown, walk to Van Andel Arena
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 337 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. 24-hour room service and Netflix are standard, as are Smart TVs with cable channels.
JW Marriott Hotel Grand Rapids offers 337 forms of accommodation with minibars and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Smart televisions come with premium cable channels, pay-per-view films and Netflix. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 19.00 per day
  • Valet parking: USD 35 per day
  • Electric car charging station
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: USD 19 for adults and USD 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1428 square feet)

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 4 PM and 2:00 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

The following facilities are closed for New Year's Eve (31 December):
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 19 for adults and USD 8 for children (approximately)
  • Self-parking fee: USD 19.00 per day
  • Valet parking fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

JW Marriott Hotel Grand Rapids
JW Marriott Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Hotel Grand Rapids and receive a full refund?
Yes, JW Marriott Hotel Grand Rapids offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Grand Rapids cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JW Marriott Hotel Grand Rapids?
As of 8 Aug 2020, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on 15 Aug 2020 start from £174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JW Marriott Hotel Grand Rapids?
Self-parking is available for USD 19.00 per day. Valet parking is available for USD 35 per day.
What time is check-in at JW Marriott Hotel Grand Rapids?
Check-in is from 4 PM to 2:00 AM.
What time is check-out at JW Marriott Hotel Grand Rapids?
Checkout is at noon.
Where is JW Marriott Hotel Grand Rapids located?
Located in Downtown, this spa hotel is within a 5-minute walk of DeVos Performance Hall and Public Museum of Grand Rapids. Van Andel Arena and Downtown Market are also within 1 mile (2 km). Grand Rapids Station is 14 minutes by foot.

Guest reviews

Overall score and ratings for JW Marriott Hotel Grand Rapids

4.6
Wonderful
5 - Excellent
543
4 - Good
127
3 - Okay
28
2 - Mediocre
20
1 - Poor
12
4.8
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.7
Property condition

1/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Room was to small and than they had a leak in the ceiling when we check in not professional at all and I was not please with it. I paid to much money to have bad service like that

Stayed 1 night in Jul 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

I booked a room overlooking the Grand River in the JW Marriott for my 25th wedding anniversary. It was the first day open after the covid shutdown in Michigan and after the rioting in the city. I was very disappointed upon checking in that the pool was closed, two of the hotel’s restaurants were shut down still, no room service, and the city also had as many closed restaurants. One might think they could lesson the room charge but no, 347$ later, we had not much to do but go out of the city. Pretty sad way to spend your anniversary, but if we had been told the pool would be closed, we wouldn’t have come. So very disappointing...

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Contemporary elegance with spectacular views of the city and river

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020