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Amway Grand Plaza, Curio Collection by Hilton

Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

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View from Room
42-inch plasma TV with premium TV channels
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Premium bedding, pillow-top beds, in-room safe, blackout curtains

Overview of Amway Grand Plaza, Curio Collection by Hilton

Amway Grand Plaza, Curio Collection by Hilton

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
187 Monroe Ave Nw, Grand Rapids, MI, 49503

Explore the area

  • Popular LocationDeVos Performance Hall2 min walk
  • Popular LocationGerald R. Ford Museum6 min walk
  • Popular LocationVan Andel Arena6 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)15 min drive

Choose dates to view prices

About this area

Grand Rapids

Located in Grand Rapids, Amway Grand Plaza, Curio Collection by Hilton is connected to the convention centre. Downtown Market and Woodland Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fish Ladder Park and Blandford Nature Center. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Spend some time exploring the area's activities, including snowboarding, cross-country skiing and golfing. Guests appreciate the hotel's central location.

What's nearby

  • DeVos Performance Hall - 2 min walk
  • Van Andel Museum Center - 5 min walk
  • Grand Rapids Art Museum - 5 min walk
  • Gerald R. Ford Museum - 6 min walk
  • Van Andel Arena - 6 min walk

Getting around

  • Grand Rapids Station - 17 min walk
  • Gerald R. Ford International Airport (GRR) - 15 min drive

Restaurants

  • Ruths Chris Steakhouse — 1 min walk
  • MDRD — 1 min walk
  • The Kitchen By Wolfgang Puck - 3 min walk
  • MadCap Coffee Company - 3 min walk
  • Big O's Cafe - 4 min walk

About this property

Amway Grand Plaza, Curio Collection by Hilton

Historic hotel connected to the convention centre in Grand Rapids with 6 restaurants
This smoke-free hotel features 6 restaurants, a full-service spa and 4 bars/lounges. WiFi in public areas is free. Other amenities include a coffee shop/café, an outdoor tennis court and valet parking. All 682 rooms provide comforts such as pillowtop beds and premium bedding, along with free WiFi, free wired Internet and plasma TVs. Other amenities available to guests include room service, hairdryers and laptop-compatible safes. Housekeeping is available on request.
Amway Grand Plaza, Curio Collection by Hilton offers 682 forms of accommodation with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Grand Rapids hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa and Salon has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 32 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 12-18 for adults and USD 6-9 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available

Things to do

  • Basketball
  • Full-service spa
  • Outdoor tennis court
  • Racquetball/squash
  • Shopping
  • Tennis

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (47120 square feet)
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Premium channels

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 14 2021 to December 31 2021 (dates subject to change):
  • Recreation facilities
The property will be renovating from 27 April 2021 to 30 December 2021 (completion date subject to change). The following areas are affected:
  • Sauna
  • Selected guestrooms
  • Spa tub
  • Tennis courts
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)
  • Self-parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 550 out of 970 reviews
5 - Excellent 57%
Rating 4 - Good. 214 out of 970 reviews
4 - Good 22%
Rating 3 - Okay. 107 out of 970 reviews
3 - Okay 11%
Rating 2 - Poor. 59 out of 970 reviews
2 - Poor 6%
Rating 1 - Terrible. 40 out of 970 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room was not clean and falling apart. There was blood on the curtain, mildew in the tub, crumbling caulk and mildew in the shower, and the mirror was falling off the wall. Unfortunately they were full for the evening so they weee unable to do anything and my husband had a conference so we had no choice but to just deal with it.
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location , the staff was great (especially Liam he was professional , helpful and accommodating with everything we asked for ) , the parking was across the street and there was no valet due to covid but it was still ok
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the Amway Grand. You need say no more.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working there is extremely friendly and helpful.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a ton of street noise. Even on the 10th floor. Kept us awake late.
Stayed 1 night in Sep 2021