2/5 Poor
Nicholas
Business traveller, Travelled with partner
8 Oct 2021
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2021
Amway Grand Plaza, Curio Collection by Hilton
Photo gallery for Amway Grand Plaza, Curio Collection by Hilton
Overview of Amway Grand Plaza, Curio Collection by Hilton
Amway Grand Plaza, Curio Collection by Hilton
4.2/5 Very good
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
187 Monroe Ave Nw, Grand Rapids, MI, 49503
Explore the area
- DeVos Performance Hall2 min walk
- Gerald R. Ford Museum6 min walk
- Van Andel Arena6 min walk
- Grand Rapids, MI (GRR-Gerald R. Ford Intl.)15 min drive
Choose dates to view prices
About this area
Grand Rapids
Located in Grand Rapids, Amway Grand Plaza, Curio Collection by Hilton is connected to the convention centre. Downtown Market and Woodland Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fish Ladder Park and Blandford Nature Center. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Spend some time exploring the area's activities, including snowboarding, cross-country skiing and golfing. Guests appreciate the hotel's central location.
What's nearby
- DeVos Performance Hall - 2 min walk
- Van Andel Museum Center - 5 min walk
- Grand Rapids Art Museum - 5 min walk
- Gerald R. Ford Museum - 6 min walk
- Van Andel Arena - 6 min walk
Getting around
- Grand Rapids Station - 17 min walk
- Gerald R. Ford International Airport (GRR) - 15 min drive
Restaurants
- Ruths Chris Steakhouse — 1 min walk
- MDRD — 1 min walk
- The Kitchen By Wolfgang Puck - 3 min walk
- MadCap Coffee Company - 3 min walk
- Big O's Cafe - 4 min walk
About this property
Awards and affiliations
The property is a member of Historic Hotels of America.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking on site (USD 32 per night; includes in/out privileges)
- Valet parking on site (USD 35 per night; includes in/out privileges)
- Motorhome/coach/lorry parking on site
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 12-18 for adults and USD 6-9 for children
- 6 restaurants and 1 coffee shop/cafe
- 4 bars/lounges
- Room service available
Things to do
- Basketball
- Full-service spa
- Outdoor tennis court
- Racquetball/squash
- Shopping
- Tennis
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Dry-cleaning service
- Hair salon
- Housekeeping (on request)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- Spanish
Business services
- Business centre
- Computer station
- Conference space (47120 square feet)
- Meeting rooms
Spa
- 4 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Sauna
- Spa open selected days
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Free rollaway beds
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 42-inch plasma TV
- Premium channels
More
- Connecting rooms available
- Electrical adapters/chargers
- Iron/ironing board
- Laptop-compatible safe
- LED light bulbs
- Mobile key entry
- Phone
- Restaurant dining guide
- Turndown service
Similar properties
See similar properties
Grand Rapids
Downtown Grand Rapids
Air conditioned
Guest rating 4+
Free WiFi
4 star
Family-friendly
Hotel
Policies
Check-in
Check-in from 4 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from September 14 2021 to December 31 2021 (dates subject to change):
- Recreation facilities
The property will be renovating from 27 April 2021 to 30 December 2021 (completion date subject to change). The following areas are affected:
- Sauna
- Selected guestrooms
- Spa tub
- Tennis courts
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)
- Self-parking fee: USD 32 per night (in/out privileges)
- Valet parking fee: USD 35 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids
Frequently asked questions
Overall score and ratings
4.2
Very good
4.5/5
Cleanliness
4.4/5
Staff & service
4.2/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Terezia
Business traveller, Travelled with group
4 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
5/5 Excellent
Kimberley
Travelled with group
3 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Sidona
Travelled with family
1 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
4/5 Good
Peter
Travelled with family
26 Sept 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021