Search Westcliff-on-Sea Aparthotels

"From my arrival to my departure, this stay was excellent. Every member of staff I encountered was friendly, informative, professional and welcoming. The room was spotless and had everything I needed. The location of the hotel is excellent, and the receptionist recommended a couple of places to visit. I will definitely use this hotel again"

"Very friendly staff. Hotel is a bit tired but the room was fine and the restaurant had a great selection of vegan choices. Staff couldn't have been more helpful. "

"Shampoo and shower gels had run out. Bathroom flooded a bit as floor divider thing was a bit thin. One of the side lights by bed did not work. Was a lovely room. Great views. "

"Clean room, great food, helpful and professional staff Great swimming pool "

"There is no Spa. Our room was clean but only one towel ,cup for 2 people. No hairdryer in room. We booked including breakfast and then had to argue the point booking form said breakfast included but hotel said no. Also was given a 5 pound voucher for evening meal put voucher on table at start of meal and placed it on bar next to cash register to pay because we didn't actually hand voucher to cashier he refused to accept the voucher. I asked what we should have done with voucher he suggested we wave it under his nose. Reception staff no help refused to refund the voucher amount as well stating we should have made it more obvious."

"Shower took over 5 minutes to get to a warm temperature "

"Absolutely disgusting. First of all our room number was announced loudly across reception and the bar. Given we were two females and everyone nearby was male was inappropriate and dangerous. Supposed to have a twin room but was given a ground floor double that stunk of raw sewage. First complaint was made. Offered to move us rooms and once again announced our room number to everyone. Second room also a double that had the horrific sewage smell. Completely inhabitable. Told them we were not staying there and left. Would never book"

"Cleaners every 3 days but room was clean. Not always hot water. Road noise. "

"Nice place and nice people. Southend is brilliant. "