Nice hotel..BUT no number designating the room! Since entry card worked, we assumed it was our room! Called front desk, and Marc apologized for not warning us the number was missing!
There was no ice in ice machines in floor 2 or 3!
Surprised at these incidents since the Marriott is perfect in our eyes....
Located in Westchase district on Beltway 8 Feeder road next to IHOP. Hotel is older and has some wear. Smoking is allowed , so some areas do have an odor, my non smoking room did not. The room was clean, though the tub did have some stains. The mattress was older and probably in need of replacement, but was tolerable. General the hotel is fine as long as you aren't looking for a 4 star hotel or anything more than a place to sleep for the night.
I did have an issue with connecting to the WiFi, When I called the front desk, they sent some one up right away and he fixed the problem.
The front desk clerks were friendly, but the clerk was having an argument with a guest for several minutes while I waited to check in, which I felt could have been handled in a more professional manner.
Room was spacious. Definitely older, could use a remodel. A/C definitely worked! They stop serving breakfast at 9:30am and when I got there at 8:45am they were completely out of mostly everything. They even ran out of forks. I'd stay here again but not for the price I paid
Short one night stay with a very late check-in and a very early check-out. Front desk staff was very nice and I received prompt attention. Everything was fine, except for the breakfast--it was sub-par even by 2-star-hotel-breakfast-included standards. The room was clean and the bed was comfy. It was all that I needed.
"Great hotel amenities if staying with young kids"
I love the kitchenette (although, there is not an oven, only a microwave, stove, dishwasher and frig, but still GREAT.) We stay with kitchenettes because of all the food little ones eat throughout a day, and it makes it nicer for adult meals. Also, the ability to separate the couch from the bed area is great, and it made our stay even nicer to separate kiddo from parents room instead of all being in the same space. They use the space well in the setup of the room, and the breakfast that was included would probably have been $10/person elsewhere, so the cost of actually staying there really was inexpensive overall once you included free coffee/tea/hot chocolate and the breakfast meal. Also, really accessible from Beltway 8 to go into town or toward Katy.
A municipal management district, Westchase was first established in 1995 and is home to over 1,500 businesses, including major employers such as Chevron, Dow Chemical, BMC Software, and Jacobs Engineering.
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