Title: Hyatt Regency Houston West Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=12378&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Houston West Travelers can relax by the outdoor pool or enjoy open-air dining at this well-situated hotel near Memorial City Mall and beautiful parks ## Photo gallery for Hyatt Regency Houston West ![Lobby - Hyatt Regency Houston West (Houston)](https://images.trvl-media.com/lodging/1000000/20000/12400/12378/a637c95a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/a4e6c82e-2c44-4a4b-8e45-f2f2c6c356d9-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Terrace/patio - Hyatt Regency Houston West (Houston)](https://images.trvl-media.com/lodging/1000000/20000/12400/12378/6c185788.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hyatt Regency Houston West (Houston)](https://images.trvl-media.com/lodging/1000000/20000/12400/12378/06b8ac16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hyatt Regency Houston West (Houston)](https://images.trvl-media.com/lodging/1000000/20000/12400/12378/e82cfced.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hyatt Regency Houston West provides a peaceful setting with its garden and outdoor pool. Guests can savor American dishes at Cafe on the Lake, relax with a drink at the bar, and stay connected using the in-room WiFi. The hotel's location offers easy access to nearby shopping. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning £103 includes taxes & fees 23 Jan - 24 Jan ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=12378&PinnedHotelID=12378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=12378&PinnedHotelID=12378&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 23 - Jan 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=12378&PinnedHotelID=12378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=12378&PinnedHotelID=12378&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12378&PinnedHotelID=12378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12378&PinnedHotelID=12378&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12378&PinnedHotelID=12378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12378&PinnedHotelID=12378&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12400/12378/0110e88f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.6 Excellent 7 reviews ### Highlights Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout curtains Pillow-top bed Premium bedding Hairdryer Shower/bath combination - 338 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12400/12378/5e486d96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.8 Excellent 59 reviews ### Highlights Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout curtains Pillow-top bed Premium bedding Hairdryer Shower/bath combination - 338 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12400/12378/48535fb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 8.2 Very good 46 reviews ### Highlights Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout curtains Pillow-top bed Premium bedding Hairdryer Shower/bath combination - 338 sq ft - Sleeps 4 - 2 Double Beds ### King Bed Junior Suite - Sleeps 3 ### King Room - Sleeps 3 ### Deluxe King Room - Sleeps 3 ### Presidential Suite - Sleeps 3 ### 2 Double Beds Room With Ada Shower - Sleeps 4 ### King Room Ada Tub - Sleeps 3 ### King Bed Junior Suite With Ada Tub - Sleeps 3 ### King Bed Junior Suite With Ada Shower - Sleeps 3 ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/17000000/16550000/16544000/16543922/6e8d6c22.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Houston Cypress Cypress - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,000 reviews £96 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Houston-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Houston-Cypress.h16543922.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=735ee4b8-9dbb-4686-b3ad-c1c9c9e9f87c&top_cur=GBP) Ad ![Pillow-top beds, desk, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/35000000/34110000/34106600/34106566/05b12697.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd Channelview - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,000 reviews £62 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Houston-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Houston-East-I-10.h34106566.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=735ee4b8-9dbb-4686-b3ad-c1c9c9e9f87c&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/70000/64200/64160/46cb473f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham Sugar Land - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 1,053 reviews £72 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Houston-Hotels-Heritage-Inn-Suites-HoustonSugar-Land.h64160.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=735ee4b8-9dbb-4686-b3ad-c1c9c9e9f87c&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/54000000/53480000/53477700/53477625/92890e39.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield by Marriott Inn & Suites Houston League City League City - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,001 reviews £115 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Conroe-Hotels-Courtyard-Houston-The-Woodlands.h62916.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=735ee4b8-9dbb-4686-b3ad-c1c9c9e9f87c&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2210000/2202700/2202667/a5288d76_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Houston Energy Corridor Memorial - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 766 reviews £91 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Houston-Hotels-Hilton-Garden-Inn-Houston-Energy-Corridor.h2202667.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=735ee4b8-9dbb-4686-b3ad-c1c9c9e9f87c&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1830000/1823100/1823066/aa07962b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Pearland - Houston South Pearland - Pool - Hot tub - Breakfast included - Pet-friendly 7.6 Good 1,000 reviews £72 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Houston-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Pearland-Houston-South.h1823066.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=735ee4b8-9dbb-4686-b3ad-c1c9c9e9f87c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Hyatt-Regency-Houston-West.h12378.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Hyatt-Regency-Houston-West.h12378.Hotel-Information) ## About the area Located in Memorial, a neighbourhood in Houston, Hyatt Regency Houston West is in a shopping district and near theme parks. Memorial City Mall and Katy Mills Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a match? See what's going on at Daikin Park or Toyota Center. Relax and indulge in the area's health/beauty spas, or seek out an adventure with rock climbing and hiking/biking trails nearby. [Visit our Houston travel guide](https://www.expedia.co.uk/Houston.dx178265) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.78648%2C-95.61906&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XK_SBbVU58vYuDTn9zpTOuwRIVw=) 13210 Katy Fwy, Houston, TX, 77079 ### What's nearby - ![The Houston Astros! ](https://images.trvl-media.com/place/1503/8cca37a8-adb1-49c5-91f2-b1512d5ed089.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Daikin Park 19 min drive \- 20.0 miles - ![At the main entrance.](https://images.trvl-media.com/place/1503/00b4e1ca-e78a-46ba-93de-a793739a6117.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Toyota Center 20 min drive \- 20.4 miles - ![Texans Vs Bears ](https://images.trvl-media.com/place/1503/e9e0c365-cf4d-4e4b-b714-f9dd65c34baf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Stadium 23 min drive \- 23.9 miles - Darrell Tully Stadium 3 min drive \- 1.9 miles - Katy Mills Mall 13 min drive \- 14.2 miles ### Getting around - Houston Station 20 min drive - George Bush Intercontinental Airport (IAH) 35 min drive ### Restaurants - Hibachi Grill And Buffet 2 min drive - Panera Bread 2 min drive - Sonic Drive-In 2 min drive - Chili's Grill & Bar 2 min drive - Becks Prime 19 min walk ## About this property ### Hyatt Regency Houston West Hotel near Bear Creek Pioneers Park Located close to Memorial City Mall, Hyatt Regency Houston West provides a terrace, a coffee shop/cafe and a garden. The on-site American cuisine restaurant, Cafe on the Lake, offers breakfast, brunch, lunch, light fare and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. Other perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Breakfast (surcharge), express check-out and a TV in reception - A front desk safe, a 24-hour front desk and wedding services - Guest reviews speak highly of the dining options, helpful staff and location Room features All 400 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge) - Bathrooms with shower/bath combinations and free toiletries - 65-inch flat-screen TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/17500/17456/737203be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Houston Marriott Westchase Westchase - Pool - Hot tub - Kids’ pool - Parking included 8.4 Very good 1,002 reviews £88 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=17456&PinnedHotelID=17456&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/1000000/880000/878700/878652/5506d9bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sonesta Houston Galleria The Galleria - Pool - Pet-friendly - Restaurant - Air-conditioning 8.4 Very good 1,571 reviews £118 includes taxes & fees 30 Jan - 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25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=25440&PinnedHotelID=25440&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/17800/17746/92605085.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Omni Houston Hotel Greater Uptown - Pool - Spa - Pet-friendly - Free Wi-Fi 9.0 Wonderful 1,001 reviews £155 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=17746&PinnedHotelID=17746&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19490000/19480200/19480162/f682611a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton Houston West - Katy George Bush Park/Eldridge - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,001 reviews £114 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=19480162&PinnedHotelID=19480162&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free covered self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Black Gold Bar - Cafe on the Lake ### Things to do - 24-hour gym - Outdoor pool - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping on request - Multilingual staff - Proposal/romance packages - Turndown service - Wedding services ### Business services - 12 meeting rooms - Business centre - Conference centre ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Ceiling hoist - Lift (91 centimetre wide door) - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (76 centimetre high) ### More - 5 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 65-inch flat-screen TV with premium digital channels - Pay films ### Food and drink - Champagne service - Coffee/tea maker - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 65.00 per accommodation, per stay Service animals are welcome, and are exempt from fees 1 total (up to 25 kg per pet) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 25.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per day We have included all charges provided to us by the property. ### Optional extras - Fee for to-go breakfast: approximately USD 15 to 45 per person - Pet fee: USD 65.00 per accommodation, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:30 AM to 10:00 PM ## Frequently asked questions ### Does Hyatt Regency Houston West have a pool? ### How much does it cost to stay at Hyatt Regency Houston West? ### Is Hyatt Regency Houston West pet-friendly? ### How much is parking at Hyatt Regency Houston West? ### What time is check-in at Hyatt Regency Houston West? ### What time is check-out at Hyatt Regency Houston West? ### Where is Hyatt Regency Houston West located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Regency Houston West Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 745 8 - Good 225 6 - Okay 141 4 - Poor 63 2 - Terrible 70 ## Reviews ### 10/10 Excellent #### JEANINE 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean and staff were helpful and friendly ##### JEANINE Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Dong 22 Dec 2025 Liked: Cleanliness, property conditions & facilities Clean room, staff is friendly and helpful ##### Dong Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Keenan 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty good and beautiful interior with koi fish pond ##### Keenan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ann 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great maintained property, nice lobby area. Staff was friendly and helpful. Nice size room! ##### Ann Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Allia 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love staying here. My son always love feeding the fish! ##### Allia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Pablo 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always a great stay here, clean and nice staff ##### Pablo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Laura 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful lobby and friendly staff ##### Laura Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mercedes 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay. The bed was super comfortable. Exactly what we needed. ##### Mercedes Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Dominador 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean & front & bar staff are so nice & accomodating. Will defiitely stay again. Keep it up!!! ##### Dominador Stayed 3 nights in Oct 2025 ### 8/10 Good #### Yvonne 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The highlight of our stay is the pool and jacuzzi (surprisingly clean). Both are located outdoors. The weather was warm enough for us to enjoy those amenities. Our room is clean. The complaints I had are that the size of the bathroom in our room is too small and the carpet on the 5th floor where we stay is a little old with a little pest-control smell. Front staffs are friendly. The food at their on-site restaurant is delicious, but pricy. ![](https://a.travel-assets.com/ugc/hotel-reviews/8660f464-18a8-4e35-b88b-be60775ca1af-1767417306764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f5ff37d7-db6a-4d2a-be52-f541b344ee3f-1767417315191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6a23e77-9377-4a86-95f5-bd26f2257aec-1767417316428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d8429813-2407-4f85-aea3-c7be90a6ab61-1767417317842.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yvonne Stayed 3 nights in Dec 2025 ### 8/10 Good #### Juan 2 Nov 2025 Liked: Cleanliness, staff & service, amenities The lobby was great but the rooms could use some work. Good experience overall. ##### Juan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lisa 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire property was clean being that my wife in an operation manager in a NYC boutique hotel and did not have one complaint is awesome.she stated this hotel is a 10 out of 10\. From check in with Emanuel to the bellman on duty during our check in time all the staff that helped with our aunts 80th birthday celebration were awesome. ##### Lisa Stayed 2 nights in Nov 2025 ### 8/10 Good #### Ben 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice comfortable room with large bed and good shower. Air con was a little noisy but never got too hot when switched off. ##### Ben Stayed 4 nights in Oct 2025 ### 8/10 Good #### Shaun 21 Oct 2025 Liked: Cleanliness, staff & service Hotel is undergoing some renovations. Water took over 20 minutes to get hot. Service was great. Food was good. Parking was ok. ##### Shaun Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Yessica 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the vibe. Friendly staff. No promised upgrades or benefits ##### Yessica Stayed 1 night in Oct 2025 ### 10/10 Excellent #### JESSICA 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the amenities ##### JESSICA Stayed 1 night in Jul 2025 ### 10/10 Excellent #### LaAngelica 31 Mar 2025 Liked: Cleanliness, amenities Hotel, very accommodating Super Clean great experience! ##### LaAngelica Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Rogsilenia 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in a quiet area. The rooms are clean but could use some updates. The pool is small, and the chairs also need a bit of refreshing. ##### Rogsilenia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Monica 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a beautiful property. Looks just like the pictures. Rooms and bathrooms are a bit dated but clean! Would stay here again ##### Monica Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mai 15 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, friendly, fun, shopping eat and drinks ##### Mai Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Christine 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious and warm atmosphere in lobby/dining area. ##### Christine Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Clark 19 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy check in and friendly staff. Room clean and comfortable. ##### Clark Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Jwan 7 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Not good service ##### Jwan Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Marsha 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff members from the person in valet parking to the registration desk to the wait staff in the food areas were very friendly and efficient and very responsive to questions and requests. Without question, I would stay at this facility again. ##### Marsha Stayed 2 nights in Jul 2025 ### 8/10 Good #### Aryham 5 Oct 2025 Liked: Staff & service I’ve been visiting this hotel many times over the past years I have not noticed any improvement. The hotel needs upgrades Overall ok. It has a good potential for 5 star or luxury hotel. 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