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Hyatt Regency Houston West

Photo gallery for Hyatt Regency Houston West

Featured image
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Hyatt Regency Houston West

Hyatt Regency Houston West

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
13210 Katy Fwy, Houston, TX, 77079

Explore the area

  • Popular LocationTopGolf Houston3 min drive
  • Popular LocationCityCentre5 min drive
  • Popular LocationBear Creek Pioneers Park6 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)33 min drive

Choose dates to view prices

About this area

Houston

Hyatt Regency Houston West is located in Memorial, a neighbourhood in Houston, and is in the business district and near theme parks. Memorial City Mall and Katy Mills Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a match? See what's going on at Minute Maid Park or Toyota Center. Relax and indulge in the area's health/beauty spas, or seek out an adventure with mountain biking, hiking/biking trails and rock climbing nearby.
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Map

What's nearby

  • TopGolf Houston - 3 min drive
  • CityCentre - 5 min drive
  • Town and Country Village - 5 min drive
  • Bear Creek Pioneers Park - 6 min drive
  • Royal Oaks Village - 8 min drive

Getting around

  • Houston Station - 18 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • Cafe on the Lake — 1 min walk
  • Black Gold Bar — 1 min walk
  • Becks Prime - 17 min walk
  • Cafe Benedicte - 19 min walk
  • Rattan Pan-Asian Bistro & Wine Bar - 3 min drive

About this property

Hyatt Regency Houston West

Suburban Houston hotel in Memorial with free parking
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a conference centre are on-site. All 400 rooms offer comforts such as pillowtop beds and premium bedding, plus in-room free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, hairdryers and laptop-compatible safes. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 25+ Mbps

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Valet parking on site (USD 21 per day)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: USD 15-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms 24

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Turndown service

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3 star
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Air conditioned
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Washer and dryer
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Policies

Check-in

Check-in from 3 PM - 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00 per accommodation, per stay
Up to 25 lbs/11 kg
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 45 per person (approximately)
  • Valet parking fee: USD 21 per day
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Houston Omni Westside
Omni Hotel Houston Westside
Omni Hotel Westside
Omni Hotel Westside Houston
Omni Houston Hotel Westside
Omni Houston Westside
Omni Houston Westside Hotel
Omni Westside
Omni Westside Houston
Westside Omni Hotel Houston
Houston Omni
Omni Houston Hotel Westside
Hyatt Regency Houston Westside
Hyatt Regency Houston West Hotel
Hyatt Regency Houston West Houston
Hyatt Regency Houston West Hotel Houston

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 534 out of 1076 reviews
5 - Excellent 50%
Rating 4 - Good. 256 out of 1076 reviews
4 - Good 24%
Rating 3 - Okay. 138 out of 1076 reviews
3 - Okay 13%
Rating 2 - Poor. 76 out of 1076 reviews
2 - Poor 7%
Rating 1 - Terrible. 72 out of 1076 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything except the rooms didn't have microwaves or like a sofa coach but over all it was nice i will be coming back
Stayed 2 nights in Oct 2021

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty Amenities, dirty room
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently changed from Omni to Hyatt. Staff at front was very friendly and co-operative . Covered free parking was Bonora in Houston heat. At per night price perhaps one of best hotels in the city.
Stayed 2 nights in Oct 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not worth the money.
Stayed 2 nights in Oct 2021