Ratings based on 578 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from new york

Great staff

Posted 26-Aug-2016
The staff was fantastic... Quality of room and view we not so great. They tried and fell short
5out of 5
by A verified traveller from California

Nice Hotel in Industrial Area

Posted 25-Aug-2016
Pros: Plenty of room.
Cons: Improve maintenance and update.
Location: Pretty uninteresting location.
We had two rooms which made it a lot more comfortable for our family. The rooms were nice but are starting to need some updates or maintenance. Starting to look a little worn. One of our rooms had a leaking shower head for most of our stay. Wonderful staff and good food.
1out of 5
by A verified traveller from Clyde Hill, WA

Noisiest Hotel That I Have Ever Stayed In

Posted 22-Aug-2016
Pros: Clean room and comfortable bed.
Cons: The air conditioning units
Location: While being close to the parkway is convenient, there is absolutely nothing within walking distance of the hotel. 10-15 minute drive to restaurants.
I was in the hotel Thursday - Sunday nights. Over that period of time, there were 5 weddings on the property. I was woken up every night either by a loud next door neighbor or loud, drunk wedding guests return to their rooms, including a steady flow of guests from 1:10 am to 4:00 am on Sunday morning. At checkout, the front desk clerk said that the hotel typically tries to segregate the wedding goers from the non-wedding goers but that was impossible this past weekend because almost everyone in the hotel was attending a wedding. To add insult to injury, she said that the hotel is quiet during the week. If that's the case, then the hotel should not have booked any non-wedding guests for the period of my stay. The air conditioning units in the rooms are incredibly loud and cycle on and off all night.
5out of 5
by A verified traveller from Philadelphia, PA

Wish we stayed for more than one night

Posted 16-Aug-2016
Everything was great. The only complaint I had was the air conditioner was a little loud (not just the blowing part but another component) and there were kids I could hear early in the morning (not sure if they were in the halls or the room next to us) so I wish I slept with earplugs. Other than that the room was beautiful, clean and comfortable.
4out of 5
by A verified traveller

Posted 09-Aug-2016
Lovely hotel. Very convenient to local restaurants, shopping etc. The spa was great.
4out of 5
by A verified traveller

Posted 06-Aug-2016
Very clean. Staff was very nice and friendly. Rooms were great size for New York.
5out of 5
by A verified traveller

Perfect hotel for business trips

Posted 04-Aug-2016
I had a great experience. Friendly staff and clean room!
4out of 5
by A verified traveller from Milano

Hotel confortevole e comodo da raggiungere in auto

Posted 28-Jul-2016
L'albergo è comodo da raggiungere in auto (se si ha un navigatore), confortevole e pulito. Il personale è gentile. Ci siamo fermati solo una notte ma siamo riusciri a fare il bagno nella piccolissima piscina e nella spa. Non avevamo la colazione inclusa ma nelle vicinanze c'è buona scelta (Dunkin Donuts, Mc Donald's ecc). Prezzo buono, grazie anche a un'offerta. Ci torneremo
5out of 5
by A verified traveller from Candor, NY

Wonderful hotel and spa! VERYwarm &friendly staff!

Posted 13-Jul-2016
Cons: Small thing, but it mattered: Coffee cups and lids were not replaced on the 3rd day. That's about the worst I can say about this great place.
Location: It's close to major highways but didn't seem like it! It was quiet and secure...perfect!
Wonderful hotel and spa! VERY warm & friendly staff! Peaceful and relaxing facilities in a beautiful hotel. I hope to go back soon!
3out of 5
by A verified traveller

Posted 04-Jul-2016
Not enough parking, loud air conditioner noise (we had to sleep with it off even though it was hot because it was so loud), there was some type of event and the entire hotel was very loud, bar was average.