If you like "lack", this is the place for you.
Staying in a"spa", I was expecting a nice, soothing and relaxing experience. Not so... I had booked an upgraded room as it was advertised to allow a roll away bed. When checking in, the manager told me this was actually not possible as it was a fire hazard. Oh great! One person slept on the floor for 4 days... What a great start. Entering the room that had a kitchen, we discovered that the kitchen is absolutely, completely bare. Not a single knife, fork, plate or cup in it. Nothing! All cupboards were completely bare. Then we went downstairs to relax in "the spa"... Well, the advertised "endless lap pool" looks like it hasn't worked in years. the sauna was stone cold as was the steam room. Even the hot shower only produced Luke warm water. Terrible experience. Took my kids to the "game room" and ditto; most of the games had been there for a long time and many items were missing making them all useless. If you like the feeling of total lack, this is the place for you. I kept thinking they were going bankrupt during my stay. That's how it feels.