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"Staff were lovely"

"Worst sleep ever. Rock hard beds and pillows, the room we stayed in was on the second floor (4 flights of stairs, no lift) and the room was on a slant, the whole place seemed uneven. The worst part though was the other clientele - loud, noisy and banging until well into the early hours, we didn’t get to sleep until 3am after trying and failing to contact the emergency phone line which told us to leave a message and they would respond within 24 hrs - good job it wasn’t an emergency like being locked out! Eventually we had to knock on the door of the person making all the noise and ask them to be quiet, not something you should have to do but the only way we could get some peace. Would avoid this place like the plague."

"Lovely hotel in central position. easy parking. Arrived late, night porter was very helpful. Lovely room . Breakfast was superb at respectable price add on . Will visit again when in area."

"Staff were very friendly and helpful! Very nice pub and the room was great with everything you need. Food was excellent - I was in a rush to leave and they even made my breakfast to take away for me. Would highly recommend!"

"The room was very clean and staff is very friendly and nice there's a lot of parking space available "

"Average place all round."

"Lovely stay with friendly and helpful staff"

"We were lucky with the weather and had a drink on the pleasant outside terrace before supper. Perfect location for site seeing in Ely. Private parking , although off site , is very welcome as no parking in town. All was good."

"Excellent spa and staff could not be better. Really enjoyed the rituals in the spa "