Search Guyhirn Cottages

"I wouldn’t recommend this hotel anyone, I stayed at this hotel recently and paid £130 for a night but it was very disappointed with the condition of the room and the way my concerns were handled. I went into the shower and only realised after I was already wet that there was no shampoo provided in the dispenser/tray. This was a basic amenity that should have been checked before the room was given to guests. The room itself was also not properly maintained. There were spider webs around the walls and corners, and the walls had multiple visible cracks, making the room feel neglected and unclean. What made the experience worse was the response from reception. I raised these issues politely, but there was no apology or concern shown at all. I was simply told they could give me a bottle of shampoo to take back to the room. The lack of customer care and professionalism was extremely disappointing. For the price paid, I expected much better standards of cleanliness, maintenance, and customer service. Unfortunately, this stay did not meet even basic expectations"

"Great staff and nice rooms "

"Lovely hotel in central position. easy parking. Arrived late, night porter was very helpful. Lovely room . Breakfast was superb at respectable price add on . Will visit again when in area."

"The room was very clean and staff is very friendly and nice there's a lot of parking space available "

"Good place to stay for leger holiday pick up and dropmoff"

"Average place all round."

"Lovely stay with friendly and helpful staff"

"rooms were a good size, with 2 armchairs! Always a plus. Breakfast was a buffet on day 1 but on day2 they cancelled and we had to order what we wanted. Hotel is central and the parking is excellent and free. "

"The bathroom was very much rundown with a broken shower and it didn't feel clean. I also requested a disabled access room which was not honoured."