West Pennard Holidays from £253

Our room was ok but when we are in bed the bed bugs feast on us, when we open the lights they running everywhere in the bed. We did not sleep the whole night. We waited till 10:30 to talk to the owner because the guy in the reception cannot say anything. We don’t have choice but to sign out because no room to move. 4 days already but still swelling and itchy all the bits in my body, my mom and my Son. They only refund the two days remaining but not the first day. We have trauma in that night, that is the first time we encounter in that kind of situation.

We had a great one night stay at Berwick Lodge on a a Monday to celebrate a birthday. The sun shone and the Housemartins flew happily around whilst we sat on the terrace having a cocktail. The à la carte menu was fantastic - well worth the cost and breakfast was very tasty. Will definitely stay again in one of the other fantastic looking rooms.

We had a lovely 2 night stay in a Deluxe Room which thankfully had air conditioning and had been renovated to a high standard. Even though there were swimming lessons in the covered pool, there was enough room for my grandson and daughter to have fun. The food, both breakfast and dinner was very good and I must compliment James in the restaurant/bar for his excellent service and professionalism. He is an asset to the Hotel. Will definitely return next year.

We had a fabulous stay here. Unfortunately the lack of air-conditionng was a real issue in the heat. The room was clean but needs a refresh, And there was a lack of plugs and USB ports.