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"Our stay at Hilton Grand Vacations Club Maui Bay Villas was truly outstanding from beginning to end. Every member of the staff made us feel welcomed and cared for — from the gentleman who graciously assisted with our luggage, to the incredibly patient and accommodating woman at the front desk, to the friendly and helpful concierge team. The villa itself was absolutely beautiful, with every detail thoughtfully designed for comfort and relaxation. The amenities were fantastic and added so much to the overall experience. What made this stay especially unique was the genuine warmth and attentiveness of the staff, who consistently went above and beyond in ways that felt personal rather than routine. Combined with the peaceful atmosphere, beautiful surroundings, and exceptional accommodations, it created an experience that felt far more special than a typical resort stay. All things considered, this was the nicest and most enjoyable stay we have ever experienced, and we are incredibly grateful for the hospitality we received."

"We were upgraded to a deluxe ocean view room. The room and premises were gorgeous. Staff including the cultural activities were top notch we took full advantage of the pool area and water slides. The biggest inconvenience was trying to find a couple of chairs to relax and to keep our stuff while enjoying the pool. So many people reserve seats and don’t use the chairs. It was incredibly frustrating. I knew this from reading the reviews ahead of time and it was still frustrating as we tried to get an early start our second day and were still late to grab chairs. The adult pool is less crowded. "

"The hotel was okay. I would not choose to stay here again. The cultural activities were supposed to be good but we preferred seeing the island. Renting chairs for the beach was inconvenient and they don’t offer half day rentals just a flat $85 fee. The pool was cold, small and drab. The coffee and fridge are located in the bathroom which seemed unsanitary and was inconvenient when traveling with multiple people. Our sink didn’t drain properly and the toilet would make funny noises. The hotel overall felt very dated. Staff were friendly for the most part."

"Great staff. The breakfast buffet was worth it. Amenities are plenty. Will be back. "

"The room was not clean at all the toilet over flowed every time it flushed even after someone came and plunged it. The water was not ok to drink and any good water to drink was out a ways from most rooms. The shower took forever to drain. Also there is either fleas or some kind of bug that kept biting us……not cool at all……I paid over $1000 for three nights"

"We had a tiny, tiny room! The king-size bed almost took up the entire floor space with very little other room to move around."

"Thank you to Stacey who was so welcoming and helpful as soon as we checked in."

"We loved the proximity to the beach. We also loved the salt water pool & 3 hot tubs! They also offered free bicycles & a free shuttle to nearby attractions. We had a lovely time & can’t wait to come back!"

"Breakfast was great, room was clean and the pools were clean and warm. Great place to stay and the beach was nice to walk and snorkel "