This was better than any hotel. Great amenities- absolutely meticulate. Right near the tram/bus stop so very easy access to everywhere in the city. 8 minute walk to lake front. A wonderful gem.

The staff at the front desk were awesome. Carmen and Marco couldn’t be more helpful with recommendations for restaurants and day trips. We brought the wrong adapter and, of course, they had what we needed. Breakfast was basic but friendly staff. Close to the lake and shopping. Definitely would recommend

We stayed 1 night here bf flying back home. We arrived earlier than check in time and our room wasn’t ready, but thanks to front dest personnel we were able to get to a different room. The room we got was small with small bathroom, but it was clean. I wouldn’t recommend this hotel if you’re staying in Zurich longer than one night. Overall no complaints.

The room was comfortable, gym and pool were nice. The queen bed was really two twin beds… Good amenities overall but the staff was unfriendly from the beginning. After checking out, we left our bags and went out for the day. We returned and tried to quickly munch on something in the lobby before collecting our bags and catching the train. The hotel manager, Lazar, was so rude about telling us not to eat in the lobby but we complied with his instructions and went to finish eating on the terrace. When we returned to collect our bags, he continued be aggressive in addressing us and said that our food caused the lobby to smell (it’s a big lobby- I had fruits and my partner had a chicken leg…) and said he warned us three times, which was untrue and can easily be investigated, so it’s unclear as to why he would lie about this. All in all, would not stay there again. Quite disappointed by the poor attitude that this manager has towards guests and concerned about the example he is setting for his other staff. Regardless of amenities, customer service is a major criterion for decision making…

Wow! Amazing from service to hotel.