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"Amazing grounds and facilities, the spa is lovely, great thermal suite. Lovely room but small for a superior room, I feel a standard room would have been just the same or maybe bigger, not worth upgrading to a superior for complimentary water, which was a 330ml carton between 2. Some Maintainance issues need attention like broken tiles in the spa showers. The staff in the spa and reception were attentive, friendly and helpful. The breakfast and bar team lacked attention to detail and warmth, for example we entered the breakfast room and were just shown to a table, not asked if we had stayed before…we hadnt! We found our own way round, we weren’t asked if we would like any of the breakfast upgrade items that we read about on the table. The same team were on in the bar when we went for coffee not helpful when we asked about the rewards etc that we had. "

"Staff was extremely kind and helpful. Room was very nice. Great shower pressure. "

"The spa was amazing. Great hotel"

"Room was clean but very dated and lots of broken things ie shower head falls down Window broke, wall paper falling of walls The whole place is in need of renovation!!! Would not stay again"