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"We arrived after midnight for an overnight family stay before an early ferry from Dover. Our 6 year old promptly threw up in reception but the chap checking us in was amazing. We tried to clean up but he insisted he would do it and despite being mortified he made us feel welcome. For what we paid, the hotel was comfortable, 2 large king beds, very clean, good staff and easy location. Would definitely stay again."

"Everything is fine at the moment. "

"Fabulous helpful service, very comfortable beds and fantastic shower, clean and bright. Great choice at breakfast with food of very good quality. Parking facility for ev, pre-bookable in advance was very convenient. Would definitely recommend and will stay again when in Ashford. Also, short walking distance to town centre and across the road from train station with service directly into London"

"Very good"

"Our stay at Hempstead House in Sittingbourne completely excelled against expectations. From the moment we arrived, the staff went above and beyond to make everything absolutely perfect. Every single member of the team was warm, welcoming, and genuinely friendly – you could really feel that they cared about making guests comfortable. The rooms were spotlessly clean and beautifully kept, which made for a really relaxing stay. The spa was the highlight for us – we absolutely loved it. The jacuzzi and hydro pool were wonderfully warm, and even the small outdoor pool had lovely hot water, which was such a treat. It was the perfect place to unwind. The food at the hotel was also amazing – beautifully presented, full of flavour, and excellent service to match. Overall, Hempstead House is a gem. The staff, the spa, the food, and the atmosphere all came together to give us a stay we won’t forget. Highly recommend to anyone looking for a relaxing, friendly, and luxury experience in Kent."

"The staff were great and friendly. They were helpful with recommendations and the location was amazing. We found free parking a 15 minute walk away and left the car there for 3 days while we explored the town "

"Friendly reception staff. Upgrade on arrival. Lovely refurbished room. Nice breakfast. Close to town centre. Quiet. Highly recommend. "

"All was decent and as expected! Hot tub was not working during our stay. "

"I can here as a retreat. I needed some me time. It was lovely. It was topped off with a massage with Porsha. Definitely will be back!"