Ratings based on 442 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from london ON

Beds should be comfort tops, way too firm.

Posted 21-Oct-2016
Pros: The bathtub and pools. Hot tub wasn't full enough to actually Lounge in and relax. Water level too low for comfort in cold air.
Was not asked how our stay was when checking out. Phone in room wasn't working in room and honestly should have been told about the services available along with amenities when checking in! Beautiful hotel but service wasn't the greatest and certainly not excellent.
5out of 5
by A verified traveller

Posted 16-Oct-2016
Beautiful hotel & amenities! We did not get to use the pools or spend a lot of time at the hotel, but will definitely plan a trip back to do so!
5out of 5
by A verified traveller from Vancouver

Very nice hotel

Posted 13-Oct-2016
Pros: everything- outdoor heated pool
We were upgraded to a junior Suite upon our arrival.
5out of 5
by A verified traveller from minnesota, usa

Would stay again

Posted 12-Oct-2016
Loved the hotel room and the grounds were superb. The only thing that was disappointing was the walk from the hotel room to the pool. The cold nights made it a bit uncomfortable going from the pool to the locker rooms or back to the hotel. We had two meals at the hotel lunch at the snug and breakfast the next morning The Taste was great and the price was reasonable we would stay again if we came back to Victoria.
5out of 5
by A verified traveller from Denver

Beautiful Hotel with amazing views

Posted 06-Oct-2016
Pros: The service, accomodations, the hot springs
Location: The harbor very near for walking,viewing seals, and wonderful seafood restaurant
We stayed for 3 nights and enjoyed every minute. The staff were professional and helpful. We had room service which was great! Rented bikes fromt the hotel which were reasonable and done very easily. The hot springs pool and hot tubs were amazing!! Right on the waters edge. Plenty of lounge chairs and towels. Delicious drinks served poolside. The only thing it was a bit far from town so we biked(pretty far) and took taxis though the hotel sent a shuttle to pick us up from the ferry when we arrived. It is in a beautiful area of the island however and we did many walks to the oakbay harbor and nearby restaurants. We were sad to go and would definitely stay again
5out of 5
by A verified traveller from Tacoma

Posted 03-Oct-2016
Very nice and clean. Staff polite and very helpful, they let us stay till 12 after check out time to watch the Seahawks game. Pool was warm and nice very relaxing sauna with aroma a lot of towels available for use. We would definitely recommend that hotel
5out of 5
by A verified traveller from alberta

Hotel has it all.

Posted 28-Sep-2016
Herbal tea, iron available, robes, mineral pools, view, pub. Beach drive, seals and cucumber water to greet us. It's all so great.
5out of 5
by A verified traveller

Nice hotel in a beautiful neighborhood

Posted 27-Sep-2016
Pros: Loved the outdoor pools and setting. Loved riding bikes through the nearby neighborhoods.
Location: Easy walk through neighborhood to restaurants and shops. Nice bike rides along the shoreline. Great public access to beaches and parks.
We enjoyed staying at Oak Bay Beach Hotel but were frustrated that we had to change rooms during a two night stay. We also had some noise issues our first night. We were located on the second floor right above a banquet hall and were disturbed by some loud music.
5out of 5
by A verified traveller from Reno

My favorite Hotel anywhere

Posted 25-Sep-2016
Pros: Everything
Yes I do remember the old grand lady that was the Oak Bay Beach Hotel. This new life is so much better. I love everything about this property. Let's start with the staff. Everyone was outstanding and their service was much appreciated. Our room. The quality of the bed and the linens. The bath. The makeup/shaving mirror is properly set. The bath amenities. The shower and the tub. The small refrigerator and that the little kitchen was well supplied. Lovely touch! The views, the grounds, the dinning options and the food. The wifi. The location. And once again. The staff. They are what really made everything sing! Suffice it to say I could live in the Oak bay Beach Hotel happily ever after. Alas we were only here for one night. Not going to make that mistake again,
5out of 5
by A verified traveller

Posted 23-Sep-2016
Wonderful! Everything from the pools to the food to the views were just amazing.