Ratings based on 559 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel

Posted 23-Jun-2017
Great place to stay. Would love to stay here again. The restaurant wasn't very good. Overall it was a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing staff.

Posted 13-Jun-2017
Had a great experience at this hotel. Staff were super friendly and accommodating. Views from the pools were spectacular
5 out of 5
Recommended
for Everyone
by A verified traveller

Ocean Bay Beach Hotel

Posted 12-Jun-2017
Clean comfortable and relaxing. All are needs were met by the friendly staff. I would go back anytime.
4 out of 5
Recommended
for Everyone
by A verified traveller from Santa Clarita, CA

Beautiful Hotel!

Posted 12-Jun-2017
Pros: The Hotel is very pretty and comfortable!
Cons: The Hotel Staff could have offered us better amenities and service for our Anniversary. All we got was a couple of candied Macaroons!
Location: Nice Quiet Location!
We stayed at the Oak Bay Beach Hotel for our Anniversary! The Hotel Was Beautiful! We stayed in one of the Garden View Rooms. The Staff were very Friendly but we were disappointed the Staff could not Offer us a Free Upgrade to one of their Ocean View Rooms to help us Celebrate our Anniversary. They told us for a Rate Increase they could upgrade our room. They were not too Full so we couldn't understand their Logic. We also heard one of our neighbors as they were taking their showers at 7:00 AM during our first night stay
5 out of 5
Recommended
for Everyone
by A verified traveller from Campbell River, BC

Weekend Away

Posted 05-Jun-2017
Location: The Empress, Craigdarroch Castle
Just absolutely fell in love with the quiet neighbourhood where this hotel is located. The views are just breathtaking, you can feel the stress and tension just melt away as you take in the sights and sounds of the seaside. Very friendly and accommodating staff that made every part of our weekend seamlessly enjoyable. Food and drink were spot on, whether enjoyed in restaurant or by room service. Can't wait to return!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Penticton

I come back every time

Posted 01-Jun-2017
This hotel is an exceptional experience. The staff are wonderfully friendly, great service, rooms are beautiful, comfortable. The tub is dynamite. My fave is the spa & mineral baths. I'll be back soon
5 out of 5
Recommended
for Everyone
by A verified traveller from Sequim, WA

Special Hotel

Posted 30-May-2017
We loved this place! Wonderful accommodating staff, beautiful grounds, comfortable beds and lovely rooms. I hope to return many times.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2017
Loved the mineral sodas and the mineral pool. The gabled rooms on 5th floor are amazing!
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect Victoria stay

Posted 24-May-2017
Lovely hotel with exceptional views, staff could not have been friendlier or done more for us. Perfect place to stay when visiting Victoria, it is a short shuttle ride into the city but you get to experience the beauty of the Pacific coast from the hotel. The baths are an amazing bonus!
4 out of 5
Recommended
for Everyone
by A verified traveller from Renton. wa.

Posted 15-May-2017
Guess you have to be exspense to be good. Every one was really friendly.