Pan Pacific Whistler Village Centre

Photo gallery for Pan Pacific Whistler Village Centre

Primary image
Outdoor pool
Outdoor spa tub
Outdoor pool
Premium bedding, in-room safe, laptop workspace, blackout curtains

Overview of Pan Pacific Whistler Village Centre

UNESCO Sustainable Travel Pledge

Pan Pacific Whistler Village Centre

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
4299 Blackcomb Way, Whistler, BC, V8E 0X3

Explore the area

  • Popular LocationWhistler Village Stroll3 min walk
  • Popular LocationWhistler Blackcomb Ski Resort4 min walk
  • Popular LocationWhistler Village Gondola5 min walk
  • AirportWhistler, BC (YWS-Green Lake Seaplane Base)7 min drive

Choose dates to view prices

About this area

Whistler

Pan Pacific Whistler Village Centre is located in Whistler Village, a neighbourhood in Whistler, and is in the mountains. Audain Art Museum and Whistler Museum are cultural highlights, and some of the area's activities can be experienced at Whistler Blackcomb Ski Resort and Whistler Golf Club. Whistler Core Climbing and Fitness Centre and Whistler Village Gondola are not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and snowshoeing. Guests love the hotel's quiet location.

What's nearby

  • Whistler Visitor Centre - 3 min walk
  • Whistler Village Stroll - 3 min walk
  • Whistler Blackcomb Ski Resort - 4 min walk
  • Whistler Public Library - 5 min walk
  • Whistler Village Gondola - 5 min walk

Getting around

  • Whistler Station - 6 min drive
  • Vancouver International Airport (YVR) - 115 min drive

Restaurants

  • Ingrids Village Cafe - 2 min walk
  • Wild Wood Pacific Bistro - 3 min walk
  • Buffalo Bills - 4 min walk
  • StonesEdge - 4 min walk
  • El Furniture Warehouse - 4 min walk

About this property

Pan Pacific Whistler Village Centre

Mountain ski retreat with dining and an outdoor pool
After a day on the slopes, return to Pan Pacific Whistler Village Centre to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an outdoor pool and a sauna.
Pan Pacific Whistler Village Centre offers 83 air-conditioned accommodations with fireplaces and a safe. Beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch Flat-screen televisions come with cable channels and pay-per-view films. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 28 per night; includes in/out privileges)
  • Valet parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 km
  • Ski shuttle

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Raven Room

Things to do

  • 2 hot tubs
  • Access to nearby outdoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Free area shuttle
  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Ski storage
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Composting
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 100 per stay)
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: CAD 28 per night (in/out privileges)
  • Valet parking fee: CAD 35 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night (maximum CAD100 per stay)
  • Late check-out fee: CAD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pan Pacific Hotel Whistler Village Centre
Pan Pacific Whistler Village Centre
Pan Pacific Whistler Village Centre Hotel Whistler
Whistler Pan Pacific
Pan Pacific Whistler Village Centre Hotel
Pan Pacific Village Centre Hotel
Pan Pacific Village Centre
Pan Pacific Whistler Village Centre Resort
Pan Pacific Village Centre Resort
Pan Pacific Whistler Village
Pan Pacific Whistler Village Centre Hotel
Pan Pacific Whistler Village Centre Whistler
Pan Pacific Whistler Village Centre Hotel Whistler

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 762 out of 1000 reviews
5 - Excellent 76%
Rating 4 - Good. 192 out of 1000 reviews
4 - Good 19%
Rating 3 - Okay. 29 out of 1000 reviews
3 - Okay 3%
Rating 2 - Poor. 14 out of 1000 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 1000 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a 1 bedroom suite, which was large and well-equipped. Very nice hotel!
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, noce staff, good amenities.
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is nice but service and amenities are lacking. Housekeeping was unresponsive and valet didn’t do what we asked with our car and it caused issues. They said they had “system issues” at front desk so we were unable to check out, and we have never received final bill or follow up, and we’ve been home for 2 days now. Frustrating lack of service.
Stayed 6 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our suite that is space full and the layout of bedrooms are across from each other. Checked in was quick , the room was ready before check in time; that was excellent as we were tired from driving and need a quick rest. We will definitely stay again in the near future.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Super friendly staff. Rooms were clean and spacious.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful. Staff are excellent, pool is lovely, and, the on-site bar is great. Will definitely stay here again.
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay - so nice that the room had a kitchen, although the breakfast selection wasn’t the best. Also, breakfast has to be delivered to the room and only after 7:30. The hotel wasn’t able to accommodate our dietary needs for breakfast or offer the breakfast earlier than 7:30 when we needed it. Otherwise, our stay was great!
Stayed 3 nights in Jul 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed for just a night. The hotel is nice, but the service is quite a bit disappointing for the price we paid. The front desk staff wasn't accommodating as well when we arrive, not smiling and feels like she's already tired for the day. Service wasn't that good too since we tried calling the front desk at 10:45pm and they are not answering the phone right away so we tried to call them again and finally someone answered and we asked them if they can give us a toothbrush kit since they don't have it there when we arrive. And then 15 mins passed, still no one's knocking at our door so we need to call the front desk again to follow up and then by 11:20pm finally the request arrived and the guy said sorry to us because apparently he was given a wrong room number that's why he's late. And the next morning, our breakfast supposedly arrive between 730-830am, but it was already 8:39 the breakfast is still not there so I called the desk and told me to check the door maybe the staff already left the food outside, and then when we checked yep the food was there inside the paper bag and no one even bothered to knock and let us know that our food was outside the door. wow! And to our disgust, the food wasn't even freshly cooked. It was cold as ice and then they said the pasty was freshly baked everyday but nope, it was cold and feels like its been prepared since last night. Overall experience wasn't pleasant. We customers pay for that big amount. so disappointed.
Stayed 1 night in Jul 2022