Ratings based on 1,227 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

November 27th, 2016

Posted 27-Nov-2016
No coffee maker and no iron and no elevator. Every hotel should have at least the first two. Not to have them is just cheap. I won't stay here again.
4out of 5
by A verified traveller from vancouver, bc

Safe, close to the tourist area.

Posted 18-Nov-2016
Was nice to be there for a Remember Day. I brought a friends and they really enjoy the city. We went a Miniature museum and was interesting all a history about Canada.one more thing to travel to Victoria by ferry let us to much beautiful memories. A recommended a hotel to be there.
5out of 5
by A verified traveller from Lafayette, Ca

Excellent location in a perfect cottage

Posted 16-Nov-2016
Pros: I loved the location of the cottage, 2 blocks from the ocean and about 5 to the downtown. Close to coffee and the grocery store, too. We walked everywhere! I loved being in the separate cottage, roomy and quiet. I had wondered if we would get noise from the pub at night, but we didn't have any issues. It was also great to have a restaurant steps away.
Cons: The decor is a little odd, with random colours, but that's the worst I can say about this darling place.
Location: Next door to the James Bay Pub; great food and super-friendly staff. Thrifty's grocery store, Starbuck's, pizza, a liquor store about 2 blocks away.
3out of 5
by A verified traveller

Posted 14-Nov-2016
Pros: location.
Cons: no coffee in rooms and tea/coffee only available in lobby until early afternoon
Room 125 was clean and had a lovely bathroom. Unfortunately, it was right on top of the kitchen and what sounded like a loading dock/side staircase where lots of noisy moving started up really early.
5out of 5
by A verified traveller

Great location Close to town and sea

Posted 10-Nov-2016
A period style hotel with preserved vintage decor
5out of 5
by A verified traveller

Posted 06-Nov-2016
Location: Perfect location. Walked to everything.
We had a small room without extras but it suited it us very well.
5out of 5
by A verified traveller from US


Posted 01-Nov-2016
Pros: Location. Friendly staff. Loved the restaurant & pub. Husband said the pub was the perfect man-cave.
Cons: I loved everything about this hotel
Location: Within walking distance to shops, museum, bus station.
I loved everything about this hotel. The check in was quick. Perfect neighborhood location. Close to everything and is within walking distance. Impressed with the restaurant & pub. Next time we come back we are definitely staying here.
4out of 5
by A verified traveller from US

Clean, quite, close to everything.

Posted 31-Oct-2016
JBI is in a beautiful old neighborhood just outside of the Heart of Victoria. Easy walking distance or a short cab ride to downtown shopping, restaurants and night life. The hotel has a lot of old world charm and is warm and inviting. The restaurant downstairs is a great place for a quick and reasonably priced breakfast or lunch.The bed was a little hard, and the rooms are small but cozy. The bathroom was clean and functional. We are the kind of people who explore on vacation and don't spend much time 'at the hotel' except to sleep, so for us this fit the bill. Overall, for the price ($55/night on Expedia), the stay was great and we will stay again sometime!
3out of 5
by A verified traveller from vancouver b c

Past prime

Posted 27-Oct-2016
Location: Location is good walking distance downhill to downtown
This was once a very elegant building but has missed the updates and some of the maintainence. The floors are uneven ours slopping in stages to the interior and if you have balance issues it is hazardous. We had to ask for a portable heater as it is central heat. The clerk argued that no one else is complaining so the heat must be good. The bathroom vanity looked like a rag might have been passed over it once upon a time Water stains glass rings were evident over the entire surface
5out of 5
by A verified traveller from US

Great restaurant

Posted 27-Oct-2016
Location: Walking distant to downtown Empress hotel waterfront and BC Ferries connection
No elevator but very good restaurant and bar. Loved it old quality decor