Ratings based on 1,137 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Coquitlam, B.C.

Posted 25-Jul-2016
Older boutique hotel in a quiet area of James Bay. Within walking distance of most downtown activities. No elevator or A/C.
4out of 5
by A verified traveller

Character hotel!

Posted 22-Jul-2016
Great location, friendly staff, older but clean rooms. LOTS of character, and very conveniently located! Would recommend this hotel.
5out of 5
by A verified traveller from seattle

Very comfortable and a good location.

Posted 18-Jul-2016
We stayed there two nights. Staff was very friendly and the restaurant downstairs was great
5out of 5
by A verified traveller from Iowa

Historic character oozes

Posted 18-Jul-2016
This hotel/inn was a wonderful backdrop for a trip to Victoria, BC. Over a hundred years old and in excellent condition! Only problem: No elevator for lugging heavy suitcases up the many stairs! Restaurant and Pub on site had excellent food at reasonable prices!
4out of 5
by A verified traveller from aOttawa, Ontario, Canads

Nice quaint hotel close to harbour.

Posted 08-Jul-2016
Clean well maintained no AC or elevator. Very clean. Pleasant staff. Affordable
5out of 5
by A verified traveller

Posted 08-Jul-2016
The staff I dealt with bent over backwards to help me I have nothing but praise for them and like to thank them very very much And the lady that drove me into the whaling station was wonderful and I would like to thank her very very much
5out of 5
by A verified traveller

Stayed in cottage at jamesbay hotel

Posted 07-Jul-2016
Very accommodating, clean, and convenient place to stay. Older but lots of character
4out of 5
by A verified traveller from vancouver island

A decent place to stay

Posted 07-Jul-2016
Clean. Nice staff. Well kept. A bit pricey but I guess that's Victoria. Nothing special but a decent place to stay.
4out of 5
by A verified traveller from Los Angeles, CA

Cute hotel with classic charm

Posted 07-Jul-2016
Very cute older hotel with classic charm. No window screen. No AC but fan was good enough for our travel in early July. No elevator. Walking distance to most attractions. Free ice water in the lobby was a nice touch. Free coffe in AM was lovely too. Staff was kind & helpful. Clean & comfortable. Would stay again and recommend.
4out of 5
by A verified traveller from Ballymoney, N. Ireland

Characterful Hotel Convenient to Town

Posted 27-Jun-2016
Pros: See above
Cons: See above
Location: Very close to town, 5 minutes walk to the museum, 10 minutes to the centre of town
It would be difficult to fault this hotel for its convenience to town - 10 minutes stroll away. It has a very pleasant ambience with lots of old world charm and the staff are helpful and courteous. There has clearly been an effort to upgrade the hotel by reducing the number of rooms to provide ensuite facilities but the process has been handled in a rather quirky way such that the original washbasin remains in the bedroom whilst there is a large piece of furniture in the bathroom clearly designed to incorporate a washbasin. If the washbasin could be removed from the bedrooms this might create the space for a rather larger bed and room for some hanging and luggage facilities. It may well be that the cost of removing the washbasins and the accompanying plumbing was prohibitive but the result does rather spoil the impression of an otherwise splendid hotel.