Ratings based on 2,702 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from London, Ontario

Upscale hotel in an excellent location.

Posted 25-Jul-2016
Super friendly staff greeted us and treated us with a respect not often found at other hotels. The room was bright and airy with a balcony overlooking the harbour and an awesome view of the sunset. Valet service prompt and efficient. All round nice.
4out of 5
by A verified traveller

Posted 22-Jul-2016
excellent location, right beside the legislature buildings and very short walk to downtown
5out of 5
by A verified traveller

Amazing hotel!!!

Posted 22-Jul-2016
Nice big hotel rooms very clean and comfortable. I had the best sleep I've had in a long time. Pool temperature was great. And a scale of 1 to 10 I would rate it 10.
5out of 5
by A verified traveller from Calgary

Great hotel, great location!

Posted 22-Jul-2016
Excellent location, we could walk to most places we wanted to see. Would recommend this hotel.
5out of 5
by A verified traveller

Great location, clean with friendly staff

Posted 21-Jul-2016
Great location, close to all the sights and within walking distance to numerous restaurants. Access to a great seawall walk that took us Fisherman's Warf, a great place to visit. Great room, amenities and friendly staff!
5out of 5
by A verified traveller from san diego

good place to stay right on the water.

Posted 20-Jul-2016
Pros: Central to water and near, or in downtown.
Cons: As stated the Valet.
Location: Lots, big park, government buildings.
We had one glitch because the valet basically ignored us until I got out of the car and approached him. The he became slightly more helpful. The manager contacted me and we worked it out so I have then back at near 100%.
5out of 5
by A verified traveller

Posted 19-Jul-2016
We really enjoyed the hotel. The fact that it is so close to the main part of the town is great and convenient.
4out of 5
by A verified traveller from Abbotsford. BC

Excellent location!

Posted 19-Jul-2016
Our overall experience was very good. Staff were friendly and welcoming and we were pleased to be able to see the inner harbour even though our room was listed as residential. We had breakfast at the hotel restaurant. Our service was very good, but the food was just OK. Would recommend more available outlets in the room close to the bed. Most people have multiple devices that need charging.
5out of 5
by A verified traveller

Great stay close to everything

Posted 18-Jul-2016
Wonderful stay. Cool, comfortable and tons of things to do at the hotel. Felt like a mini vacation to be honest. Would prefer not paying 18$ for parking, but at the end of the day who the hell cares! The staff and hotel were top notch.
4out of 5
by A verified traveller from San Diego

Elegant hotel across from the water.

Posted 18-Jul-2016
Pros: LOcation
Cons: Heavy room doors close brutally. Can be noisy at night with late-night returnees.
Location: Excellent walkable city. Food was superb everywhere we went. A real old fashioned downtown unlike most American big cities. Everyone was friendly.
Very nice hotel across from the Victoria Clipper ferry landing. Friendly staff, excellent accommodations.