Ratings based on 2,833 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Wonderful Hotel:Great Staff, Location & Amenities!

Posted 25-Oct-2016
Location: On the harbour, across from the Robert Bateman Art Museum, next to the Parliament grounds, close to the Visitor Center, Empress Hotel.
Loved our stay at the Hotel Grand Pacific. Excellent staff, great restaurant, beautiful room, and fabulous location in the centre of the city next to the Parliament Buildings, close to Empress Hotel, Visitor Information Office and on the Harbour. Highly recommended!
5out of 5
by A verified traveller from US

Romantic Getaway

Posted 24-Oct-2016
Location: Close to the main street (Douglas) which eased the in and out of Victoria. Lots of wonderful shops and restaurants.
It was in a magnificent structure overlooking the bay and convenient to bayside and downtown stores and the museum. Many photo-opportunities inside and outside of the hotel. The room was spacious and clean. The rooms needed a bigger closet and more drawers in the dresser. The view from the terrace was outstanding.
3out of 5
by A verified traveller from Toronto

Good location

Posted 24-Oct-2016
The hotel is a bit tired. Bathrooms need attention. Small, threadbare towels with lots of holes. Mildew and stains in the shower. Poor lighting. Ancient tiles. The coffee maker was actually in the bathroom. The promised water view that I paid extra for was barely existent. I was given a low floor with a view of the ferry terminal building and adjacent car park. Hotel was full so they couldn't move me to a better room. Buffet breakfast was very meagre and uninspiring. Not impressed. Beds werevery comfortable and the television stations were better than any other hotel I have stayed in.
5out of 5
by A verified traveller from Vancouver

Exceeded expectations

Posted 24-Oct-2016
Pros: Outstanding facility and 5:00pm had a superb view of the inner harbor
Cons: All good
Location: Great location near conference center and lots of shops and restaurants
Excellent suite - ,roomy, classy, and a comfortable bed
5out of 5
by A verified traveller from FL

Great location! Outstanding athletic club.

Posted 23-Oct-2016
Pros: Location and view
Cons: No safe in room.
Location: Perfect
This hotel in right in the harbor and next to the legislative building. A five minute walk to museum,Empress Hotel, and Victoria Clipper. Surrounded by several restaurants has a nice view of all happenings in the harbor. Stayed here due to Empress renovations.
4out of 5
by A verified traveller

Excellent location and fine hotel

Posted 18-Oct-2016
I was so pleased to be given a top floor room with splendid views and a balcony. It made my stay!
5out of 5
by A verified traveller

Great location

Posted 16-Oct-2016
Pros: The location
Location: Near the harbour and allows one to walk to all stores downtown without the need for a vehicle
The pool and amenities were great. The food was great. Prompt room service
5out of 5
by A verified traveller

Wonderful hotel and in a great location.

Posted 15-Oct-2016
Pros: Loved the convenience of getting off the ferry and walking across the street to the hotel.
Convenient, great location, clean rooms, beautiful spa and gym area.
5out of 5
by A verified traveller

Very nice place to stay...

Posted 13-Oct-2016
A very nice hotel that appears recently renovated...It is well-located and you can walk to pretty much anything...My only concerns were the lack of a dresser in the room & a difficulty getting the room cool enough... Overall, a great stay and very friendly/helpful staff...
5out of 5
by A verified traveller

Wonderful service, staff and location!

Posted 11-Oct-2016
The location was perfect - close to everything. Staff was friendly and very helpful.