Ratings based on 2,930 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Seoul, South Korea

Posted 13-Feb-2017
각종 관광지와 인접해 있고 근처에 다양한 어트랙션과 투어들을 즐길 수 있어서 좋았습니다. 위치가 너무나도 좋고 운이 좋아서 엠프레스 호텔과 주의사당, 해변의 야경을 호텔 방에서 동시에 즐길 수 있었습니다.
5out of 5
Recommended
for Everyone
by A verified traveller from calgary alberta

Nice view

Posted 10-Feb-2017
Expedia was nice enough to upgrade us to a room on 9th floor, with a view over looking some of the harbour boat docks , and other city attractions !!
4out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 08-Feb-2017
Cons: x
Location: x
Good deal, but for off season a breakfast could have been included as well as parking. Very decent hotels right next store are a better value if you don't mind going downscale a bit. They have free breakfast and parking. This ended up about $240 with parking and breakfast at a restaurant.
5out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo

Comfort Away From Home

Posted 26-Jan-2017
Location is in walking distance from downtown. Picturesque harbour view. Suites are comfy, quiet and clean. Amazingly equipped fitness center!
4out of 5
Recommended
for Everyone
by A verified traveller

Beautiful facility, outstanding service

Posted 29-Dec-2016
Great location, awesome staff. We were upgraded to a view room even over the Christmas holiday. Very clean, updated room - nice facilities. One negative - takes forever for the hot water.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with great location

Posted 23-Dec-2016
Nice and clean hotel with views of the water and downtown Victoria. Walking distance to shopping and exhibits. The staff were very friendly and helpful. Pool and gym facilities were some of the best I have seen. Thank you for a great stay.
5out of 5
Recommended
for Everyone
by A verified traveller

Holiday Lights

Posted 19-Dec-2016
We have a tradition of seeing the lights of Victoria each Christmas, and our stay is always at the Grand Pacific. The water side suite is always wonderful. This year's view included the harbor as well as Parliament. The professionalism of the staff is always outstanding, and the breakfast buffet is excellent. A very convenient location...especially for travelers coming from Port Angeles.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Dec-2016
Staff is very welcoming. Liken to old school hospitality and charm. Hotel is walking distance to most everything downtown.
5out of 5
Recommended
for Everyone
by A verified traveller

Close to everything Victoria has to offer

Posted 07-Dec-2016
Pros: This location is close to everything. It has all the amenities one can expect. Great views of the downtown, Harbour or Straits. Comfortable Beds.
Cons: Furnishings are dated and air is dry in the rooms.
Location: Close to everything, Ferries, Harbour, Restaurants, Legislative Buildings, Museums, Horse Carriages and transit.
We arrived in Victoria after a flight from Toronto with flight delays and delayed luggage. I was hoping for a smooth experience at Hotel Grand Victoria once we arrived. From the moment we arrived, starting with the door man, our expectations were exceeded. Being in a grumpy mood from the horrible experience, the pleasant welcome help with the car doors offer to take our luggage which was not there, made me feel relaxed. We also upgraded to the Valet Parking for the extra $7 a day, getting into a warm car was worth it. Car was always there when requested. I can't imagine a check in going any smoother than ours and we were given a room upgrade just make it even better. Our room # 839 was clean, White sheets and comforter on a King size bed. The furnishing are a bit date however in good condition and comfortable. Incredible views from this room. Or stay was only 4 days and we enjoyed every minute of this very nice hotel. We have stayed at other hotels in Victoria and this is at the top.
4out of 5
Recommended
for Everyone
by A verified traveller

Amazing Location and View!

Posted 06-Dec-2016
Pros: Location, service, amenities, pool, athletic club
Location: Great location close to everything
We stayed for two nights as a treat and to see some of the Christmas splendour Victoria has to offer. Great location with an amazing view right over the harbour. Walking distance to everything downtown has to offer. Wished we could have afforded a suite as the room was quite small for four of us, but the stay was worth it. Pool and athletic centre top notch too, service was great.