Ratings based on 843 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller

Posted 24-May-2018
really enjoyed our stay. good central location and the place was clean and tidy. woukd recommend
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Good central city location

Posted 22-May-2018
We were lucky to get a two room unit in a quiet ground level part of the hotel. It was more than adequate, and we encountered no issues. Extremely helpful staff.
Comment from Hotel Management
22-May-2018 by Chris, Hotel Management
Thank you so much for your positive feedback! We certainly make every effort to take care of all of our guests!
4 out of 5
by A verified traveller

Posted 22-May-2018
The hotel was fantastic it was very nice, the only thing that bugged us was you could hear everything happening above you. Footsteps, water running very loud, but other than that it was a great place to stay!
Comment from Hotel Management
22-May-2018 by Chris, Hotel Management
Thanks so much for this nice review! We have been actively working on increasing our soundproofing between rooms. Hopefully you'll be able to visit us again in the future!
5 out of 5
by A verified traveller from Burnaby

Posted 21-May-2018
Great suite with kitchen close to everything Victoria has to offer; downtown shopping, restaurants, the park and it's wild peacocks, and the ocean.
Comment from Hotel Management
22-May-2018 by Chris, Hotel Management
Thank you so much for your amazing review! I sure hope you can come visit Victoria again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Langley, BC

Hidden gem in Downtown

Posted 20-May-2018
Fantastic downtown location - close to so many amenities!! Hotel staff was friendly and accommodating. It’s an older hotel but the room surpassed my expectations! Spacious, clean and comfortable. Would book here again in a heartbeat!!
Comment from Hotel Management
20-May-2018 by Chris, Hotel Management
Thank you so much for this amazing review! We will certainly agree that our hotel is a bit older having been built around the 1950's however we have spent a lot of time on upgrades and renovations over the past few years. Hope you can visit us again in the near future!
5 out of 5
by A verified traveller from Florida

Posted 20-May-2018
Great location large updated room, very lovely
Comment from Hotel Management
22-May-2018 by Chris, Hotel Management
Thank you very much for your nice feedback! Hopefully you can visit us again the next time you return to Victoria!
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing staff

Posted 19-May-2018
The team/staff are amazing and incredibly friendly. Amazing job and personally I believe it's the best hotel in the island.
Comment from Hotel Management
19-May-2018 by Chris, Hotel Management
Thank you sooo much for your amazing review! Hopefully you can come visit us again if you return to Victoria!
3 out of 5
by A verified traveller

Posted 17-May-2018
Average hotel has been renovated. Large rooms with kitchen. Great location. Short of parking. Would book again.
Comment from Hotel Management
18-May-2018 by Chris, Hotel Management
Thank you for feedback! While it does seem that we have a small parking lot, we do have overflow parking right next door. Hope you can visit us again in the future!
5 out of 5
by A verified traveller

Posted 13-May-2018
Small hotel very close to the BC Museum and Parliament but still only a 20 minutes walk to Fisherman’s Wharf Lovely large room with a kitchenette. Complimentary coffee and cookies in reception. Thoroughly recommend
Comment from Hotel Management
15-May-2018 by Chris, Hotel Management
Thank you very much for your amazing review! Certainly hope to see you again in the future!
4 out of 5
by A verified traveller

Posted 09-May-2018
Comment from Hotel Management
13-May-2018 by Chris, Hotel Management
Thanks for the nice review!