Ratings based on 610 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Super hôtel et emplacement

Posted 28-May-2016
Pros: La chambre luxueuse et lit confortable
Cons: Rien
Location: Port, hôtel empressé, parlement
Je recommande cet hôtel à tous, personnel enjoué, excellente localisation, situe devant un grand parc
5out of 5
by A verified traveller from ohio

Nice hotel near beautiful park and ocean.

Posted 17-May-2016
Updated hotel with large room and the kitchen. Close to the center.
5out of 5
by A verified traveller from Winnipeg, Mb

Very nice facility with tons of character!

Posted 15-May-2016
Excellent location, close to everything! Well worth it! Beautiful upkeep Great staff! Strongly recommended!
4out of 5
by A verified traveller from New York

Nice centraly located hotel

Posted 13-May-2016
Everything was more than expected. Very clean, great location and good price. I was very glad with my choice.
Comment from Hotel Management
13-May-2016 by Chris, Hotel Management
Thank you so much for your kind words! It was wonderful having you stay with us!
4out of 5
by A verified traveller

Cute little hotel

Posted 20-Apr-2016
Pros: Little kitchenette is very convenient.
Location: Close to downtown, restaurants, shopping and a great museum.
We have stayed here 3 other times and have been happy each time. The rooms and hotel itself are good. Unfortunately, traffic in the area has changed and become very busy and noisy. Stay here, but ask for a room in the back, not on the front.
4out of 5
by A verified traveller from Seattle

Cozy hotel close to everything

Posted 09-Apr-2016
Downtown hotel close to attractions, friendly personnel. Waterfront, restaurants at 10 min walk.
4out of 5
by Evgueni from Toronto

Posted 21-Jan-2016 on Hotels
The location is great. The room is big and modern but building itself is very old. Windows in room is not soundproofed, and all traffic noise from outside is heard inside, our nights were not pleasant in such condition.
4out of 5
by A verified traveller

Stones throw to everything

Posted 14-Jan-2016
Pros: great staff
Cons: Change carpets in bedroom
Location: Didn't have to move the car so I saved on parking. Parking was only five dollars
I would have rated this stay higher but thought the carpets needed changing. staff was extremely accommodating, everything clean. Just underrated it a bit because they had construction materials in our hallway but that was due to renovating the place which will make it even nicer in the end. Older buildings but ..hey...you are in Victoria and everything here is from the 1800's
4out of 5
by A verified traveller from Vancouver, B.C.

Excellent location near Beacon Hill Park

Posted 08-Jan-2016
Helm's Inn is a perfect get away for a weekend or a week especially with the rooms with a full kitchen. The room was spacious and clean. The Inn is close for walking to Beacon Hill Park, Shoal Point, the inner downtown Victoria harbour and the downtown. Buses are located within a block walk. If you're taking Victoria transit from the Swartz Bay ferry terminal the bus #70 or #72 drops you off within a block and a bit from the Inn. Downtown has an abundance of restaurants to choose from. I like checking out the Victoria Art Gallery and the British Columbia Museum. The only downside to my experience was the noise from the traffic outside my room on Douglas Street. Earplugs worked just fine. I would ask for a room facing west next time.
5out of 5
by SAKI from Victoria


Posted 07-Jan-2016 on Hotels