Ratings based on 1,492 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jun-2017
Nice location, good breakfast, nice staff , Reasonable price , walking distance to city center and tourist attractions
5 out of 5
Recommended
for Everyone
by A verified traveller from calgary

Great location and very reasonably priced

Posted 06-Jun-2017
Will stay there again for sure it was very convenient
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 03-Jun-2017
Great hotel right opposite government buildings in Downton Victoria. Rooms are very nice and beds very comftable. Breakfast was very good with a large selection.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Great Hotel; Great Location

Posted 29-May-2017
Pros: No extra charges for Parking or Breakfast! And it is a FANTASTIC breakfast; and reasonable room rates!
Cons: They have two buildings; one is not being used - they are going to tear it down and build a new one... Swimming pool is there.... No gym facilities.
Location: What you like to do in Victoria - you can easily do from this location. See main review.
So - this is NOT the Four Season Olympic. Or a $5000 a night place.... BUT - the rooms are Clean; the 'free' breakfast is FANTASTIC - Fruits, Hot links, Hot eggs, Numerous choices of drinks, tea, coffee, juices, cold water, waffles... etc. The CHEF (yep - has an actual chef) watches over the food, replenishes as needed; and tries to make a quality breakfast every morning. Every room has a balcony. (which we used to store our bicycles.) Four floors; we were on the Third... There are no great 'views' - but we were on the side which gave us a view of a large parking lot AND the old Victoria Legislative Government building. (which has reserved parking in the lot previously mentioned.) This hotel includes FREE parking; choose between Outside or in the GARAGE beneath the hotel. (very limited height - about 6' 6" max) And the breakfast is 'free' (included in the price quoted for the room) - they don't tack on ANOTHER charge (like a hotel less than a block away) if you want breakfast! This is not the Ritz. But they are clean rooms; air conditioned; large rooms with balcony; FULL Bath (not just shower); free parking; free wireless Internet; just across the street from the Government Legislative Building; and I highly recommend it. I will stay there again - if their policies remain the same.. Close to all the major attractions. The Horse Carriage Clip Clops go by on the street every once in awhile. The BC Museum & Empress are both less than 2 blocks away... GREAT value!
1 out of 5
by A verified traveller from L

Sunroof killed my sleeping

Posted 27-May-2017
I traveled around very often and this is the only hotel that has sunroofs in its rooms I've ever seen. Horrible! My room is bright as early as 5:00 am and I could not sleep at all. Stay away from it if you don't want to wake up so early.
4 out of 5
Recommended
for Everyone
by A verified traveller

good location

Posted 25-May-2017
Pros: breakfast. location , staff, room was clean bed was comforable and horel was quiet
Cons: rooms are a little small
Location: near the harbour and shops
location was excellent, breakfast was excellent, safe location quiet hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 24-May-2017
Pros: The staff, the delicious breakfast, the high standard of cleanliness and the location to down town Victoria was excellent. Good parking.
Cons: Nothing needed improvement
Location: Superb location, close to the harbour and excellent walking area. Shopping close by if needed
The staff were helpful and friendly in all respects.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sequim, WA

Posted 21-May-2017
Pros: Reasonable price and free breakfast
Cons: nothing
Location: Near parliament building tours, inner harbor, and other attractions
Easy and checkin and checkout done by friendly efficient staff.
3 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Central location

Posted 21-May-2017
This is a solid 3 star hotel. Bedroom was spacious but bathroom small with a fan that didn't clear the air very effectively so bathroom became foggy really quickly. The staff were all very friendly and professional. The breakfast was very good, offering a good selection, something for everyone. Also the breakfast room staff kept everything topped up and very well presented. Good stay, good value, good location.
4 out of 5
Recommended
for Everyone
by A verified traveller from from Port Hope

Reasonably priced hotel in great location

Posted 21-May-2017
Nice hotel by the inner harbour. Reasonably priced with parking and great breakfast included.