Ratings based on 1,328 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Wisconsin USA

Nice hotel in great location

Posted 26-Sep-2016
Pros: The staff, accommodations, breakfast and location
Cons: Nothing
Location: Museum, restaurants, IMAX, galleries, waterfront
They upgraded our room to a lovely suite at no extra cost. The breakfast was included and amazing.
5out of 5
by A verified traveller from Montevideo

Nice hotel very good located

Posted 11-Sep-2016
We stayed Just one night but the hotel is very good located. Close to everything and just two minutes from the carferry to Port Angeles. The room was clean and there is a full kitchen. You have free parking and free Internet included. Breakfast was also very good. I would recommend this hotel to anybody .
5out of 5
by A verified traveller from Bellevue, WA

Nice hotel in good location

Posted 07-Sep-2016
Pros: The free breakfast was a very large and complete buffet, with hot eggs, meats, hash browns, and a wafffle-maker.
Location: Close to all the attractions around the Inner Harbor, including the Royal BC Museum.
We stayed two nights and were very pleased. The hotel's location is close to the ferry docks and the Inner Harbor.
5out of 5
by A verified traveller from DC

Great hotel, nice value, close-in location.

Posted 30-Aug-2016
Location: The hotel is within walking distance of everything including the harbor, the Empress, the Parliament, and the Museum. And of course restaurants.
The hotel is just off the water and thus not as expensive as some. Good location, though - just a short walk from the harbor and downtown. Super breakfast - all you could want. Great room and service. Free parking and wifi.
Comment from Hotel Management
30-Aug-2016 by John C, Hotel Management
Thank you for the review. Yes, our location is very popular with all of our guests. We hope to see you again.
3out of 5
by A verified traveller from portland, oregon

Great location

Posted 18-Aug-2016
Within walking distance to several attractions. Clean rooms, comfortable beds, decent hot breakfast. No view. One side of hotel faces a building, the other side a parking lot. If you are just looking for a place to sleep this one is great. Would definitely stay again.
Comment from Hotel Management
19-Aug-2016 by John C, Hotel Management
Thank you for the review. We do have a great location as we are close to all Victoria has to offer but we do not have a view. You are correct. We don't advertise that we do, which I think is important to say here. Although we don't have a view, we do have something many other hotels do not. Free Hot buffet breakfast, free parking and free, fast and reliable WiFi. We hope to see you again. Soon.
4out of 5
by A verified traveller

Posted 14-Aug-2016
Very clean, very comfortable. Friendly and helpful front desk staff, great cleaning crew.
Comment from Hotel Management
15-Aug-2016 by John C, Hotel Management
Thank you for the review. i will be sure to pass on your kind comments to the team! We hope to see you again.
4out of 5
by A verified traveller from dawson creek bc

Nice hotel in the centre of it all

Posted 06-Aug-2016
Pros: The pool, breakfast, location, laundry facilities, room.
Cons: Air conditioners need to be updated or serviced. Open a bar or restaurant in hotel.
Location: Right across from parliament buildings. Great restaurants, museum, harbour square, I max, carriage rides, shopping, bars etc
We had a good stay. The breakfast buffet is awesome! Outdoor pool is wonderful. Close to everything.
Comment from Hotel Management
08-Aug-2016 by John C, Hotel Management
Thank you for the review. We will try to trace the AC unit for provide service for it. We hope to see you again.
4out of 5
by A verified traveller

Posted 05-Aug-2016
Great Would stay here again. Really close to everything.
Comment from Hotel Management
05-Aug-2016 by John J, Hotel Management
Thank you for the review. We look forward to seeing you again.
4out of 5
by A verified traveller

Location was great

Posted 01-Aug-2016
Only stayed a night so I was worried about the location. But the location was great really close to everything. Didn't have hot water for shower the morning we left but it was ok
Comment from Hotel Management
05-Aug-2016 by John J, Hotel Management
Thank you for the review. I apologize for the hot water issue that day. It was back up running hot by 1pm. We hope to see you again soon.
5out of 5
by A verified traveller from Sherbrooke, Québec

Nous sommes satisfaits!

Posted 31-Jul-2016
chambre et salle de bain propre, sent bon, lit confortable, personnel sympathique, déjeuner inclus (incluant, oeuf, viande et patates pour ceux qui veulent manger chaud). Séjour très agréable. Parfait pour aller se promener en ville à pied (pas besoin de se chercher de parking!)