Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Warm welcome

Posted 05-Jan-2016
Pros: Staff, hotel and location.
Cons: Entrance. Maybe give guests a key/pass to get in instead of having to buzz in.
Location: Near plenty of restaurants and less than two minute walk to a water taxi.
Great hotel, staff were all exceptional and location works really well!
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Beautiful Hotel with an Amazing View

Posted 02-Jan-2016
I would recommend this hotel to anyway staying in Venice. The rooms were lavish and clean. The view from our room to the canal was breathtaking. It was far enough from the busiest areas but close enough to walk to. It is although difficult to find on foot upon arriving at the train station, best bet is to take a water taxi which will bring you to the front entrance of the hotel.
2 out of 5
by A verified traveller

Too many mosquitos

Posted 16-Nov-2015
Pros: Nice breakfast.
Cons: HVAC system. Put up screens on the windows to keep out mosquitos. Improve lighting in rooms and bathrooms.
The heat in the room knows only one temperature...hot! Had to turn it off resulting in no air circulation. Opened windows which let in a horde of mosquitos from the canal below. We were totally bitten..10 bites on one arm for starters. Another guest complained of the same thing. There is no light in the bathroom with which to put on makeup or to shave. Lighting in bedroom is very dim. Very hard to find, must go down 3 dark, narrow alleys and ring a buzzer to get in. Nice chocolates with turn down.
5 out of 5
Recommended
for Couples
by Michael

This traveller left a rating score only Posted 26-Oct-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Rochester, NY

Awesome Hotel

Posted 04-Oct-2015
Pros: The room
Clean, modern, comfortable, spacious, quiet. A great location.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 03-Oct-2015 on Hotels
1 out of 5
Recommended
for Couples
by Seth

Sadly disappointed

Posted 03-Oct-2015 on Hotels
a bit of a let down considering all the positive reviews. The alley way you have to go down to arrive is so tiny and long and out of the way, my wife felt unsafe leaving the hotel by herself. They said breakfast was included but then charged 5 euro for eggs. Other things were just a little off like the TV being mounted completely off, the mirror having a TV screen in it that only showed static and the button to flush the toilet only half functional.
5 out of 5
Recommended
for Couples
by Damen from Chicago, Illinois

Well worth staying at again.

Posted 01-Oct-2015 on Hotels
Wonderful place to stay. Intimate setting, with lovely service. We were very well taken care of. The water taxi pickup to the airport was the highlight of the stay. Look for the amazing back door entrance.
4 out of 5
Recommended
for Couples
by Darrell from Hayward, CA

Comfortable and Kitschy Hotel

Posted 25-Sep-2015 on Hotels
This was our last hotel during a 3 week honeymoon in France and Italy. We splurged a bit on this one compared to our other hotels but it was worth the extra money. Overall the hotel is awesome. It's in a great location (right on grand canal), has a cool look and feel and free breakfast. My wife did say that some people complained that the canal view from the rooms isn't great but it was fine with me. In general though it's in a great location, has helpful staff and comfortable rooms.
5 out of 5
Recommended
for Couples
by Manfred from Paris

Hotel parfait, service parfait, un vrai bonheur

Posted 25-Sep-2015 on Hotels
Un rêve éveillé. Magnifique hôtel, un service aux petits soins. Un vrai bonheur. On peut rester dans sa chambre et profiter, ou bien aller dans le magnifique bar et se relaxer, ou bien encore sur le petit balcon et avoir une vue imprenable. Bref, un hôtel que je recommande vivement si on peut se permettre le prix des chambres. Mais si quelqu'un m'offre quelques nuits, on y retourne dès demain :)