Title: Hotel Dell'Opera Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Dell'Opera Hotel with a bar, steps from Teatro La Fenice ![Reception](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/fdaf0cd1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/706657fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/d1506f6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/5918af49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/da5382a2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Dell'Opera, in Venice City Center, offers a peaceful terrace and intimate bar. Rooms include WiFi, and mornings start with a continental breakfast. Guests consistently praise the knowledgeable multilingual staff for their attentive assistance. VIP Access 9.0 Wonderful ## Popular amenities - - Bar - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2045209&PinnedHotelID=2045209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2045209&PinnedHotelID=2045209&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=2045209&PinnedHotelID=2045209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=2045209&PinnedHotelID=2045209&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2045209&PinnedHotelID=2045209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2045209&PinnedHotelID=2045209&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2045209&PinnedHotelID=2045209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2045209&PinnedHotelID=2045209&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Double Room (Plus) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/638a1f12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Plus) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Bidet Hairdryer Private bathroom - 151 sq ft - Sleeps 3 - 1 Double Bed ![Comfort Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/5cec38ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Bidet Hairdryer Private bathroom - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Comfort Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/f2221c19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room 9.2 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Bidet Hairdryer Private bathroom - 215 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Double Room, Canal View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/1b16b4bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Canal View 9.4 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Bidet Hairdryer Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed ![Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2050000/2045300/2045209/978b16ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Hypo-allergenic bedding Bidet Hairdryer Private bathroom - 150 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ## You may also like Ad ![Couples treatment room(s), sauna, hot tub, steam room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/9000000/8850000/8842000/8841989/89b0ac3b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Venice Resort & Spa Venice - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 536 reviews £298 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Venice-Hotels-JW-Marriott-Venice-Resort-Spa.h8841989.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=179981&destination=Venice (and vicinity)&destType=MARKET&latLong=45.434031,12.338332&searchId=f7a44781-e65c-4c44-bd1b-4effc561a7f7&top_cur=GBP) Ad ![Comfort Double or Twin Room, Non Smoking, Canal View | Minibar, in-room safe, soundproofing, rollaway beds](https://images.trvl-media.com/lodging/35000000/34290000/34283800/34283706/04b0aa0e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Maison Ducal San Marco - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVenice-Hotels-Hotel-DellOpera.h2045209.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVenice-Hotels-Hotel-DellOpera.h2045209.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.43343%2C12.33418&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=riAKGrEBIduPqDAF6P6l_afQPx4=) San Marco 2009, Venice, VE, 30124 #### What's nearby - St. Mark's Square - 3 min walk - 0.2 miles - St. Mark's Basilica - 6 min walk - 0.4 miles - Rialto Bridge - 8 min walk - 0.5 miles - Grand Canal - 19 min walk - 1.0 mile - Piazzale Roma - 19 min walk - 1.0 mile #### Restaurants - ‪Bar Ducale - ‬1 min walk - ‪La Caravella - ‬1 min walk - ‪Ristorante Al Giglio - ‬3 min walk - ‪Osteria San Marco - ‬3 min walk - ‪L'Angelo - ‬3 min walk ## About this property ### Hotel Dell'Opera Hotel near St. Mark's Square A short walk from Grand Canal and St. Mark's Basilica, Hotel Dell'Opera provides a terrace, a bar and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Continental breakfast (surcharge), tour/ticket information and luggage storage - A 24-hour front desk, multilingual staff and smoke-free property - Concierge services - Guest reviews speak highly of the helpful staff Room features All guest rooms at Hotel Dell'Opera boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with bidets and free toiletries - 50-inch LCD TVs with Netflix, streaming services and digital channels - Daily housekeeping, desks and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/10000/3600/3575/a0987847.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cavalletto e Doge Orseolo Venice City Center - Breakfast included - Free WiFi - Air conditioning - Business services 8.6 Excellent 1,699 reviews £126 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=3575&PinnedHotelID=3575&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Ensuite (Mansarda) | View from room](https://images.trvl-media.com/lodging/5000000/4950000/4943500/4943453/5050b2e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo San Luca Venice City Center - Free WiFi - Air conditioning - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children - A bar/lounge ### Family friendly - In-room cot - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 4 floors - Built in 2008 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Hypo-allergenic bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 50-inch LCD TV with digital channels - Netflix - Streaming services ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January. - A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old. - A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately EUR 18 for adults and from EUR 18 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT027042A1QPE4I9HK If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Dell'Opera Dell'Opera Hotel Dell'Opera Venice Hotel Dell'Opera Hotel Dell'Opera Venice Dell Opera Hotel Venice Hotel Dell Opera Hotel Dell'Opera Hotel Hotel Dell'Opera Venice Hotel Dell'Opera Hotel Venice ## Frequently asked questions ### Is Hotel Dell'Opera pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Dell'Opera? > This property doesn't offer parking. ### What time is check-in at Hotel Dell'Opera? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Dell'Opera? > Checkout is at 11 AM. ### Where is Hotel Dell'Opera located? > Located in Venice City Center, this hotel is within a 5-minute walk of Teatro La Fenice and St. Mark's Square. St. Mark's Basilica and Doge's Palace are also within 10 minutes. Venice Santa Lucia Station is 26 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 26 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Dell'Opera Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 514 8 - Good 282 6 - Okay 56 4 - Poor 16 2 - Terrible 8 ### 10/10 Excellent #### Diane 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, great location , room w/ a canal view , excellent service, nice breakfast buffet. ##### Diane Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Trenise 21 Sept 2025 Liked: Cleanliness, staff & service, amenities This hotel is in a great location near great restaurants, water taxis, high end shopping and St Mark’s basilica! Would absolutely stay here again and strongly recommend. ##### Trenise Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Frank 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Variety of restaurant options near the hotel. ##### Frank Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### William 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious room friendly and helpful staff. Convenient location and Clean super clean. ##### William Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mahesh Kumar 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is conveniently located and close to key attractions. ##### Mahesh Kumar Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### William 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk person was always helpful with our many travel questions!!!!! ##### William Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Patricia 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel Dell’Opera is absolutely remarkable in the beauty, the service, and the location. Our room had a private balcony, overlooking a small canal. We enjoyed watching the gondola’s go by and walking to great coffee in the morning. Still fancy a drink after the restaurants are closed? Ask the front desk about the Honor Bar on the top of the hotel! ![View from our balcony, room 104](https://a.travel-assets.com/ugc/hotel-reviews/ef411f59-1881-436f-84ca-f10b7d749d31-1760106552499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from our balcony, room 104](https://a.travel-assets.com/ugc/hotel-reviews/454864d8-4300-4f75-9c0f-719ad03ee0f1-1760106552773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Honor Bar on 4th floor](https://a.travel-assets.com/ugc/hotel-reviews/58160112-26cd-4b13-b92e-1d04a7d0c3fe-1760106552532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Balcony off of Honor Bar. ](https://a.travel-assets.com/ugc/hotel-reviews/24588809-8392-448a-9253-4acc15eb9078-1760106551649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Braulio Miranda 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel and location. We really enjoyed the services provided and the staff was always great. ##### Braulio Miranda Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Renaldo 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location and very cooperative staff. ##### Renaldo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jennifer 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay. Really helpful staff. Great breakfast. ##### Jennifer Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Leonardo 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stsy ##### Leonardo Stayed 1 night in Jul 2025 ### 8/10 Good #### Nicholas 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The gentleman at the front desk was very friendly, helpful, and accomodating. ##### Nicholas Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Yu Hua 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was nice. Room was clean and put together. Breakfast was decent. Lady freshly cooked us eggs. ##### Yu Hua Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Laura 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel dell’Opera is the place to be in Venice. It is a quick 5 minute walk to the all of the most important attractions. The staff is amazing, the breakfast is excellent and the rooms are spacious. I would highly recommend this hotel to anyone new to Venice. ##### Laura Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alvaro 11 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good place to stay ##### Alvaro Stayed 1 night in Apr 2025 ### 10/10 Excellent #### John 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful authentic Venetian Hotel minutes walk from St Marks Square, in beautiful San Marco Venice accessible by water taxi. ##### John Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Melissa 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff, location and breakfast was perfect!! I’ll definitely will recommend it!! Perfect 1st time visit as it was so close and convenient to everything. ##### Melissa Stayed 2 nights in May 2025 ### 10/10 Excellent #### Mrs R 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10 minutes from San Marco vallaresso, great location, great staff! ##### Mrs R Stayed 2 nights in May 2025 ### 10/10 Excellent #### Shestie D. 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pleasant stay. So what, spacious room ##### Shestie D. Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Osvaldo 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The Hotel feels like is a boutique hotel with great location from Plaza San Marco. The Hotel is remodeled inside with news rooms and bathroom. ![](https://a.travel-assets.com/ugc/hotel-reviews/d6f57a60-0e04-4a9c-89e8-d51c495e2562-1750176729217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Osvaldo Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ronald Wilfredo 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Ronald Wilfredo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved th location of this hotel on a canal accessible by water taxis. ##### David Stayed 2 nights in May 2025 ### 10/10 Excellent #### Brandy 26 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe, beautiful accommodations with the most helpful and friendly staff around. Loved every minute of our stay! ##### Brandy Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Joy 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel in the Heart of Venice Great hotel! Very friendly and helpful staff, and the room was well-appointed, comfortable, and clean. The breakfast was also very good ##### Joy Stayed 2 nights in May 2025 ### 10/10 Excellent #### Mathew 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the hotel, a water taxi can drive right up to the entrance. 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