Despite I read before huge amount of bad reviews on trip advisor , I said to myself that people are fussy and cannot be that much wrong in a hotel.
Well, surprise ! It was all true, even worse than expected.
I was travelling with my mother for her 55yrs birthday. We arrived midnight and everything we wanted was a nice place to settle , as in pictures hotel looks great .
We were given a room ( box room) at 6th floor. No elevator above 4th floor. The room was located in the loft of the hotel. I said to the guy that my mother has a bad hip and she cannot climb to 4 staircases daily to get into the room. He reply - that is our only room available on your category- it was declined so many times by the previous customers so it was left for you! What ??!! Say again ?! How can you even say that?
We went in the room - surprise ! A box room, not even had a headboard , not to say about bedside tables or something else showing in pictures.
AC wasn’t working . They offers to bring up a cooling fan and to open the windows and take out on window the tube. What a crap thing . It wound never work in a room sun facing. We only used the room when needed to sleep, barely can sleep.
The room chosen , was a queen bed. Instead we got two bed which would split every time we move . They were covered with a blanket, and the blanket job was to keep the beds together !!!!!
The walls in the room were scrubbing off . Water infiltrated in the walls on some parts and mouldy in corners. Etc
