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Reviews of Coast Coal Harbour Vancouver Hotel by APA

4 out of 5
Coast Coal Harbour Vancouver Hotel by APA
1180 Hastings Street W, Vancouver, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1017 out of 1460 reviews" "
Rating 8 - Good. 314 out of 1460 reviews" "
Rating 6 - Okay. 83 out of 1460 reviews" "
Rating 4 - Poor. 27 out of 1460 reviews" "
Rating 2 - Terrible. 19 out of 1460 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable
Stayed 1 night in Apr 2024
Response from Samuel Barnes, Duty Manager on 2 May 2024
Hello Ralph,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Excellent

Juanita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, super friendly and helpful staff. Kids loved the pool. Great location, easy walk to find food and to get to the Cruise Terminal the next morning. Breakfast was absolutely divine
Stayed 1 night in Apr 2024
Response from Samuel Barnes, Duty Manager on 2 May 2024
Hello Juanita,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

2/10 Terrible

Divleen Kaur

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience ever! Most unaccommodating staff ever! Lost my i phone 15 pro on the property! They did not help at all!! But gave attitude and said “we have many other things to do at night and we are getting annoyed by all this” I know that one of the staff members who was a bell person had something to do with all this! And she wasn’t even successful in hiding the fact that is being sketchy!! They knew that we had a flight to catch in 4 hrs and they took an advantage of vulnerable and didn’t show us the cameras or let us go through the trash!! Wont recommend staying at this place ever!! Dont get scammed by the good location and building. Their staff is 0/10
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Amenities
Excellent choice for a pre cruise stay as only a few minutes walk to the terminal. Very helpful staff, large room and comfortable bed.
Stayed 1 night in Apr 2024
Response from Samuel Barnes, Duty Manager on 2 May 2024
Hi Jennifer,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Excellent

Daryl, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool needs cleaning/TLC
Stayed 3 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 2 May 2024
Hello Daryl,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

10/10 Excellent

Terry, Oneonta

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Apr 2024
Response from Samuel Barnes, Duty Manager on 2 May 2024
Hi Terry,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

8/10 Good

Chrystler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were great also the gym had good variety of machines and equipment!
Stayed 3 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 30 Apr 2024
Hello Chrystler,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property on the West End and conveniently located near Coal Harbour (5 min walk), and Stanley Park (20 min. walk). Our room was made available to us much earlier than the stated check-in time and the staff was gracious and welcoming. We will plan to stay at Coast Coal Harbour Vancouver Hotel in the future.
Stayed 1 night in Apr 2024
Response from Yolanda S on 1 May 2024
Dear Jason,Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Coal Harbour Vancouver Hotel and how much you enjoyed your stay. We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.With warm regards,Yolanda SDuty Manager

10/10 Excellent

SHOHAG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great service
Stayed 1 night in Apr 2024
Response from Samuel Barnes, Duty Manager on 2 May 2024
Hello Shohag,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Rooms were nice and lots of space. Outdoor pool and hot tub were a great ammenity. Very easy to walk to a number of different areas. Really enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Samuel Barnes, Duty Manager on 30 Apr 2024
Hello Lauren,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Excellent

Kuljeet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and made us feel comfortable as soon as we walked in.
Stayed 1 night in Apr 2024
Response from Samuel Barnes, Duty Manager on 30 Apr 2024
Hello Kuljeet,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

8/10 Good

gwenola

Business traveller
Liked: Cleanliness, amenities
Furniture was old and kind of damaged. The room was clean just an old look. The view was really nice.
Stayed 3 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 25 Apr 2024
Hello Gwenola,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 26 Apr 2024
Hello Adam,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

8/10 Good

Evelyn Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Brilliant location with plenty of shops and places to eat in walking distance. Our room had a great view over the harbour.
Stayed 14 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 25 Apr 2024
Hello Evelyn Jane,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

10/10 Excellent

Tegan, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Beautiful room for a night.
Stayed 1 night in Apr 2024
Response from Duty Manager on 21 Apr 2024
Hello TeganThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Excellent

Marketa and William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience staying at the hotel, lovely view, perfect service and awesome location.
Stayed 2 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 18 Apr 2024
Hello Marketa,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

10/10 Excellent

Xue, BEAVERTON

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Apr 2024
Response from Yolanda S on 28 Apr 2024
Dear Xue,Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Coal Harbour Vancouver Hotel and how much you enjoyed your stay with us.We appreciate you valuable feedback and look forward to welcoming you back soon.

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bidet in bathroom. Rooms are quiet and beds quite nice.
Stayed 2 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 15 Apr 2024
Hello Tina,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy, staff extra polite and helpful, good amenities and restaurant.
Stayed 3 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 15 Apr 2024
Hi Diana,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here, the staff were great and it’s perfect there are so many amenities near the location.
Stayed 3 nights in Apr 2024
Response from Duty Manager on 13 Apr 2024
Hello AmandaThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Excellent

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Apr 2024
Response from Duty Manager on 13 Apr 2024
Hello AndrewThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, great location
Stayed 4 nights in Apr 2024
Response from Yolanda S on 13 Apr 2024
Hello Ella,It was a pleasure to have you stay with us at Coast Coal Harbour Vancouver Hotel. We’re thrilled to hear about your recent experience with us and that you recommend our cleanliness and location. Our team will be so happy to hear your comments as this encourages them to keep delighting our guests.. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!With warm regards,Yolanda SDuty Manager

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Duty Manager on 13 Apr 2024
Hello DeniseThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

8/10 Good

Dermot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to Canada place. Nice rooms Good gym. Small outside pool. Decor is a good standard.
Stayed 2 nights in Apr 2024
Response from Manager on duty on 11 Apr 2024
Hello DermotThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

8/10 Good

Magdalena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in very convenient and safe downtown location. Easy checkin. Room was clean and bed was very comfortable. Bathroom had tub and wonderful shower head! Toilet had bidet which was a wonderful extra. Bathroom toiletries and towels were of good quality. The room was rather large with sparse furnishings. An extra chair and table would have filled out space nicely. But all the other comforts made up for apparent the lack of furniture.
Stayed 2 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 11 Apr 2024
Hi Magdalena,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

8/10 Good

Satomi

Stayed 1 night in Apr 2024
Response from Samuel Barnes, Duty Manager on 30 Apr 2024
Hello Satomi,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Excellent

Hailey

Stayed 4 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 30 Apr 2024
Hello Hailey,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Excellent

Joy

Stayed 3 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 30 Apr 2024
Hello Joy :)Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Excellent

Will

Liked: Cleanliness, property conditions & facilities
Great location and nice rooms.
Stayed 2 nights in Apr 2024
Response from Samuel Barnes, Duty Manager on 8 Apr 2024
Hello Will,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

8/10 Good

Nicole, North Hollywood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, I’m a great location, close to Stanley Park. Eco friendly. Good amenities like gym and pool. However the parking is OUTRAGEOUSLY EXPENSIVE!
Stayed 3 nights in Mar 2024
Response from Manager on duty on 6 Apr 2024
Hello NicoleThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 26 Apr 2024
Hello Christopher,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Excellent

Jamillah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samuel Barnes, Duty Manager on 4 Apr 2024
Hello Jamillah,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 4 Apr 2024
Hi Mathieu,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an overall OK experience. Only one comment - regarding the complementary slippers - do all your guests (other than my husband) have feet that are size 6 or less?
Stayed 1 night in Mar 2024
Response from Samuel Barnes, Duty Manager on 3 Apr 2024
Hello Sandra,Thank you for your positive review, we are happy that you enjoyed your time with us. Our current brand of slipper is currently under review, as we often do not have the correct sizes available to accommodate all guests.We really appreciate your feedback, and hope we can welcome you back someday!Kind regards,

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The centralized AC in our room were too loud and not working as smoothly as we had expected. Other than that, it was a great experience.
Stayed 1 night in Mar 2024
Response from Samuel Barnes, Duty Manager on 2 Apr 2024
Hello Charles,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

6/10 Okay

Nichole

Travelled with family
Disliked: Amenities
The staff charged us even though we paid in advance and had to get a refund. Then they tried to charge us for parking but we did not have a car. Check in could have been smoother
Stayed 3 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 2 Apr 2024
Hi Nichole,Thank you for your positive review, despite the difficulties you experienced during check-in. I see that your credit card was never charged (we only take authorizations at check-in), and once the mistake was noticed your card was immediately released of any holds. I do not see any parking charges, only some room service charges, but I would like to hear more about your experience so that I can follow up with our team to make sure all proper procedures are being followed. Please don't hesitate to contact us directly at any time, and we hope we have the chance to welcome you back soon.Kind regards,

10/10 Excellent

He

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in downtown
Stayed 2 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 2 Apr 2024
Dear He,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location close to the waterfront, great restaurants and Stanley Park. It’s clean and comfortable.
Stayed 4 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 2 Apr 2024
Hi Dean,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

8/10 Good

Balam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samuel Barnes, Duty Manager on 2 Apr 2024
Hi Balam,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

10/10 Excellent

Hyunseo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, beautiful stay
Stayed 3 nights in Mar 2024
Response from Duty Manager on 31 Mar 2024
Hello HyunseoThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Excellent

Daylon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Duty Manager on 21 Apr 2024
Hello DaylonThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Excellent

Paulami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 2 Apr 2024
Hello Paulami,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review. I am pleased that the Coast Coal Harbour will be fondly remembered and we hope to welcome you back again in future.Regards,

10/10 Excellent

DEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and and rooms were superb. Staff was very friendly, courteous and helpful.
Stayed 2 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 3 Apr 2024
Hi Dean,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,

8/10 Good

Allysa

Stayed 5 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 17 Apr 2024
Hello Allysa,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

6/10 Okay

Ma Princess Jeramie

Stayed 1 night in Mar 2024
Response from Samuel Barnes, Duty Manager on 17 Apr 2024
Hello Ma Princess Jeremie,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

4/10 Poor

Brendan

Room was small, nice view of an office building. Not as the pictures on your site
Stayed 1 night in Mar 2024
Response from Duty Manager on 28 Mar 2024
Hello BrendanThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Excellent

George

Travelled with partner
Great location. Great room
Stayed 3 nights in Mar 2024
Response from Duty Manager on 28 Mar 2024
Hello GeorgeThank you for staying with us at the Coast Coal Harbour Vancouver Hotel by APA. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels.At Coast Hotels, we strive to deliver a refreshing stay each and every visit and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. With regardsRony B Manager on duty

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique is toto.
Stayed 2 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 27 Mar 2024
Hello Marie,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel. We are so glad to hear you enjoyed your time with us! We truly appreciate your feedback and we hope to see you again soon.Regards,

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was close to the people we were there to visit and well located to the waterfront, Stanley Park and Robson Street restaurants and shopping. We had to leave a day early due to a family illness but were unable to get credit back for the night we did not use.
Stayed 5 nights in Mar 2024
Response from Samuel Barnes, Duty Manager on 27 Mar 2024
Hello David,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the review.We truly appreciate your feedback.Regards,

10/10 Excellent

Pamela, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location. Very comfortable stay.
Stayed 1 night in Mar 2024
Response from Samuel Barnes, Duty Manager on 27 Mar 2024
Hello Pamela,Thank you for sharing your experience about your stay at the Coast Coal Harbour Vancouver Hotel and for the amazing five star review.We truly appreciate your detailed feedback and the recommendation. We hope to see you again soon.Regards,