Search Hotels Near Van Andel Arena, Grand Rapids

"Very convenient location. Comfortable beds, clean, friendly staff and area felt safe and secure. Only complaint was the breakfast. No cereal or milk and the only breakfast meat was corned beef hash. "

"Long list of disappointments: I'll never stay here again (thumbs down). Rented this hotel for 4 days/3 nights for business purpose only. Upon booking hotel online, it stated breakfast bar in main room was available and a room microwave was available. Yet, upon my arrival day of and during my stay, breakfast bar was never open/never in use and no microwave in room (only in main lobby, an inconvenience). Deceptive advertising right off the bat. I depend on breakfast bars in the mornings before my business to be conducted for the day, and the microwave for my dinner at night. Super not happy about that. Too many shady ghetto characters renting the rooms, which makes it very uncomfortable and feeling unsafe for a lone female, like myself, to be staying at this hotel. While toilet, bed and plumbing were updated/working great, tub was peeling, the room carpet was worn/dirty and the rolling office chair's fabric was disgustingly completely torn apart! How did hotel not see this?? Needless to say, wore my sandals the entire time, never walking barefoot on carpet (just yuck!). No bugs noted, after a thorough room search before settling in on my first night. Hotel was clearly once a corporate-owned hotel: it is no longer. Hallways and hotel doors are all narrow, which made it difficult to transport my standard size cart of suitcases and DJ equipment. Staff at the front desk need to dress/act more professional: adds uneasy feeling of unstableness and safety. NOT RECOMMENDED."

"My hotel room was clean and very comfortable. Parking was very accessible and the location of the hotel was easy for me to get to John Ball Zoo and Frederick Meijer Park."

"unavailable amenities"

"Everything and I mean everything was wonderful. The only thing we would have preferred is your bar being open for service other than the customer reception. Thank you for a great stay for the lantern festival."

"Check in was quick and employee that checked us in was very friendly and professional. Very nice hotel, room was clean and spacious and outdoor patio was great. "

"not very nice, advertised really well on the website but it’s so gross inside smells so bad like cigarettes everywhere and just overall sketchy"

"It was so difficult to find a drinking fountain to refill my water bottle. Multiple workers sent me on a bit of a wild goose hunt trying to find one."

"Love this stat so much! Staff was very nice and friendly XD"