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"Headline: A 5-Star Experience in a 2-Star Hotel – Truly Congenial & Accessible "I have stayed in many hotels across the UK, and this was hands-down one of the best. I am honestly baffled as to why this hotel only has a 2-star rating; it deserves much more. The communication was excellent. They offer an open WhatsApp line for guest requests, which is a brilliant, modern touch. Even though I didn’t need to ask for anything, knowing that help was just a message away provided great peace of mind. Housekeeping was exceptional. They checked in every morning with fresh towels and offered to clean the room. They were incredibly proactive with beverages—sometimes bringing refills before I even had to ask! Unlike many other hotels, they provide real glassware in the rooms, which makes a huge difference. The Highlights: Accessibility: The rooms are very well thought out with step-in showers and sturdy grab rails, which is essential for anyone with mobility needs. Facilities: For a '2-star' hotel to have a gym, yoga, and Tai Chi facilities is unheard of. It’s also perfectly located near the city centre and a Vue cinema. Cleanliness: After I checked out, I sat in the foyer and watched the staff work. The entire place was cleaned top-to-bottom—absolutely spic and span. The staff were helpful, kind, and clearly felt that nothing was too much trouble. If you are looking for a stress-free, accessible, and impeccably clean stay, ignore the star rating and book this hotel. I’ll certainl"

"Room was clean but far too warm with no Aircon control. Did not have breakfast in the hotel."

"Great! Room feels spacious. The kind staff accommodated our toddler with a high chair. Last but not least: it is super conveniently located for the Silverstone driving experience (bridge directly linking the hotel to the briefing area)! Would definitely come back for the next F1 Grand Prix !!!"

"All good except breakfast. Food lukewarm and large party of golfers made so much noise we had to leave. Cannot blame hotel for this, but staff did nothing to ask them to modify their behaviour. Room good, wifi good, no other issues and good value."

"Room was eh, very noisy and zero air flow. Smelled very moldy and my nose is stuffed up after in night. Decided to eat local at the restaurant and was a disaster. €60 for two people and was the worst risotto, basically eating straight pepper seasoning, my GF had a burger and was so spicy she was sweating. Then had to wait nearly an hour to get a desert, that tasted very off, like expired tasting. To top it off, not really a reception, so you have to go to the bar, and wait like you are getting a drink and it’s a bit akward. "

"We come to this hotel alot. And always find it good. It is in a great location and always enjoy ourselves. We had a slight mix up with our dinner reservation but Brad dealt with it quick and effectively even giving us a courtesy call to let us knkw a table had been available earlier than expected. All staff are friendly and proffesional."

"Very clean, large room with all you could wish for, lovely all you can eat breakfast at great price. Walkable to cathedral & shops & restaurants "

"Our go to place to chill and have fun staff great"

"Hotel great. The pub style restaurant run by a franchisee was very poor in our opinions. The baked Camembert was supposed to come with toast but came with bread so we had to get them to bring toast by which point the cheese was cold. The mains were mediocre in presentation and taste. A true disappointment in foods. "