Search Inns in Universal City

"Love the area. Clean room. Very sattisfied"

"This hotel was dilapidated and sketchy. Our room was musty, window sheers were literally shredded and tied up all over the place, gross old cobwebs outside on our windows and my daughter and I both woke up with swollen puffy eyes ostensibly from mold or allergens in the room or ac vents. We also chose the hotel partially for laundry facilities as we were attending a local horse show and assumed we would need them and when we asked were told they actually weren’t on site…they were at a sister property across the street. We clearly were not going to go sit with our laundry across the street for an hour and a half. When I showed the pictures of the shears to our desk agent, she conjecture that maybe that had just been done by the previous guest. We left when returning from our commitments the second day and when we emailed management were told that they would refund us for only the one night because we had stayed two which of course we had not. Abysmal property. We spent the following two nights at a lovely hotel with the same rate that was a palace in comparison. Photos attached."

"It was good all around"

"Great stay. We will definitely book again on our next trip to LA."

"Pool could be cleaner, but staff is absolutely amazing!"

"Great hotel, great vibe, clean"

"Hotel is historic and beautifuI, loved the look and vibe of the whole property. I was disappointed to have a room on the 3rd floor, not only was there no view, the windows were frosted to obscure roof right outside. Besides the lack of natural light, the room was comfortable and quiet. Bathroom had beautiful deep tub and great shower, needs hooks installed for hanging robe/clothing. Lounging at the pool, reading & swimming was a highlight and pool was perfect temp. Pool staff not super attentive. At check-in the desk staff did not share any orientation info about hotel with me and also did not activate my room key, so I had to come back down to the desk - she didn’t apologize or acknowledge her error which I found surprising and unprofessional. On the second night we found a dental flosser underneath the covers of a freshly made bed - staff acknowledged this shouldn’t have happened but offered nothing to make up for this extremely gross situation. I’m glad I stayed at the Roosevelt once. It was a splurge for me and I expected an overall better experience for what I paid. I doubt I will stay here again. "

"Comfy bed. Strange wind blowing noise in the room all night. Didn’t sound like the heater/coolerAC. It wasn’t irritating, almost came off like white noise. Just odd."

"We stay 2 nights only and we didn't spend time at the hotel. they don't have breakfast but they have a dinner wright by the corner The staff were very helpfull with directions and we left our lugagge after check in until night"