Hilton Los Angeles/Universal City

Photo gallery for Hilton Los Angeles/Universal City

Primary image
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Pay-per-view films

Overview of Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
555 Universal Hollywood Dr, Universal City, CA, 91608

Explore the area

  • Popular LocationUniversal Studios Hollywood7 min walk
  • Popular LocationThe Wizarding World of Harry Potter™10 min walk
  • Popular LocationUniversal CityWalk13 min walk
  • AirportBurbank, CA (BUR-Hollywood Burbank)17 min drive

Choose dates to view prices

About this area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Pantages Theatre are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Dodger Stadium or Crypto.com Arena. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience for public transportation: Universal City Station is 9 minutes on foot.

What's nearby

  • Universal Studios Hollywood - 7 min walk
  • The Wizarding World of Harry Potter™ - 10 min walk
  • Universal CityWalk - 13 min walk
  • Hollywood Bowl - 6 min drive
  • Warner Brothers Studio - 14 min drive

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 19 min drive

Restaurants

  • Saddle Ranch Chop House - 5 min walk
  • Wolfgang Puck Bistro - 8 min walk
  • Three Broomsticks - 8 min walk
  • Tony Roma's - 9 min walk
  • Bubba Gump Shrimp Company - 9 min walk

About this property

Hilton Los Angeles/Universal City

4-star Suburban hotel, walk to Universal Studios Hollywood
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Valet parking on site (USD 48 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 32.00 for adults and USD 15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (32000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 75.00 per stay
Up to 75 lbs/34 kg
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: USD 32.00 for adults and USD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1223 out of 2196 reviews
5 - Excellent 56%
Rating 4 - Good. 532 out of 2196 reviews
4 - Good 24%
Rating 3 - Okay. 243 out of 2196 reviews
3 - Okay 11%
Rating 2 - Poor. 108 out of 2196 reviews
2 - Poor 5%
Rating 1 - Terrible. 90 out of 2196 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!! very walkable to universal studios!! A Ralphs supermarket nearby for grocery shopping to get the snacks for the kids. Limited or pricy dining option, but you can go to the universal city to dine there!! overall if you are only going to universal studios this is the best place to stay.
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property; perfect for Universal... there are bus transfers or you can walk (about 8 minutes).
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in 2 hours early and they were able to place me in a room where I could rest. The front desk person was so kind and friendly. I hope her superiors know valuable she is to their staff. I will stay here again!
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2022