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Crowne Plaza Hotel Los Angeles Commerce Casino, an IHG Hotel

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Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk

Overview of Crowne Plaza Hotel Los Angeles Commerce Casino, an IHG Hotel

Crowne Plaza Hotel Los Angeles Commerce Casino, an IHG Hotel

4.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationLos Angeles Convention Center15 min drive
  • Popular LocationStaples Center16 min drive
  • Popular LocationMelrose Avenue20 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)39 min drive

Choose dates to view prices

About this area

Commerce

In the business district and near a train station, Crowne Plaza Hotel Los Angeles Commerce Casino, an IHG Hotel is in an area with good shopping. Citadel Outlets and Melrose Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Echo Park and Pershing Square. Check out an event or a game at Staples Center, and consider making time for Grammy Museum, a top attraction not to be missed.
Popular Location

What's nearby

  • Commerce Casino - 1 min walk
  • Citadel Outlets - 13 min walk
  • Los Angeles Convention Center - 15 min drive
  • Staples Center - 16 min drive
  • Melrose Avenue - 20 min drive

Getting around

  • Commerce Station - 3 min drive
  • Maravilla Station - 4 min drive
  • Los Angeles Intl. (LAX) - 38 min drive

Restaurants

  • Arena Sports Restaurant — 1 min walk
  • Wood Dragon — 1 min walk
  • Farmer Boys - 6 min walk
  • Ruby's Diner - 18 min walk
  • Carl's Jr. - 19 min walk

About this property

Crowne Plaza Hotel Los Angeles Commerce Casino, an IHG Hotel

4.5-star luxury hotel, walk to Commerce Casino
3 restaurants, a full-service spa and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/café. All 194 individually furnished rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include premium bedding and coffee makers.
Crowne Plaza Hotel Los Angeles Commerce Casino, an IHG Hotel offers 194 forms of air-conditioned accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub and a 24-hour fitness centre.
Meridian Day Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (21954 square feet)
  • Meeting rooms 5

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Bar/lounge
  • Full-service spa
  • Outdoor pool
  • Restaurant
The following facilities are closed on Wednesday and Thursday:
  • Full-service spa
  • Outdoor pool
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Commerce Casino Crowne Plaza Hotel
Commerce Casino Los Angeles
Crowne Plaza Hotel Commerce Casino
Crowne Plaza Hotel Commerce Casino Los Angeles
Crowne Plaza Hotel Los Angeles Commerce Casino
Crowne Plaza Los Angeles Commerce Casino
Los Angeles Commerce Casino
Crowne Plaza Hotel Los Angeles Commerce Casino

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 348 out of 958 reviews
5 - Excellent 36%
Rating 4 - Good. 311 out of 958 reviews
4 - Good 32%
Rating 3 - Okay. 140 out of 958 reviews
3 - Okay 15%
Rating 2 - Poor. 81 out of 958 reviews
2 - Poor 8%
Rating 1 - Terrible. 78 out of 958 reviews
1 - Terrible 8%

4.1/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning in my room didnt work. Maintenance tried to fix but failed.Miserable.
Stayed 3 nights in Jun 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
The hotel itself was nice, the rooms DEFINITELY need to be updated!t the red carpet in the room had stains everywhere; no refrigerator which sucked. Housekeeping came to my door twice once at 7:50AM & then again @ 8:15; the first time she fully opened my room door and entered”! Mind you check out is at NOON that was VERY disturbing. Overall great hotel; checking in was easy! The lady working it moves VERY fast almost rushed! Reception doesn’t have a desk or signs that say “check in” they are just off to the left side as you enter.
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel location is good since it just right next to the freeway exit and entrance, and it has free parking lot. But the hotel facilities are old and look horrible. There's no refrigerator inside the room.
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No water/fridge in the room. Only one small box of kleenex in the bath and nothing for the living room. No good restaurant...the casino was so cheap and hard to find staff to help. Other casinos provide complimentary dirnks/soda/coffee...this place did not have any of them and only one small kiost where you could buy staff double the price. There was always a huge line to buy a bottle of water or coffee. NOT RECOMMONDED.
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service
I enjoyed my stay overall. The concierge and everyone working there was great. The cleanliness of the hotel and room was good.
Stayed 3 nights in Jun 2021