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"The staff were truly amazing. Very polite and interacted with the guests always with good conversation, communication and a nice smile. It’s nice to see this in our younger generations."

"Lovely cosy courtyard room. Great shower! Having a cafetière was a nice touch. Breakfast was of a high quality too."

"We are disabled and the room as well as the service everything is at a high level, we recommend staying at this hotel. Thank you"

"The staff were very good and evening meal and breakfast very nice. Very disappointed with the fact the key card holder said the bar opened TV12 noon on Saturday but when we asked staff they said it was not open until 3pm. We had arranged to meet friends in the bar at 12 noon so we all had to go into town before the football match which was the purpose of our stay. Maybe someone can amend the information."

"A"

"Reception and bedrooms were well kept and stylish and the location good for exploring the city. Breakfast was a bit limited and the coffee really not as good as you’d expect. The outside areas had been well designed and planted but are now in severe need of attention. There’s a lot of competition so these things are important. Overall, we felt comfortable and safe. "

"We were late for breakfast but there was still a full choice of tasty wholesome food available . Bed very comfortable . Room clean and tidy. Staff were smiley and helpful where necessary. Great location for motorway links etc yet no traffic noise . The only negative experience we had was the car park arrangements charging £5 per night and feeling worried about being fined for overstay / incorrect parking etc. We will look elsewhere on our next visit to Chatham . "

"Lovely hotel with friendly staff and great amenities. Food is lovely and the whole place is good value for money. This is now my 4th stay."

"Clean room and breakfast was excellent"