Title: Playa Canek Beachfront Eco Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Playa Canek Beachfront Eco Hotel Beach hotel with full-service spa and free breakfast ![Exterior](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/9aef4cc6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Family Suite | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/e52ad55a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse Two Bedroom Ocean View | Private kitchen](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/dcb943c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse Two Bedroom Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/5c6fe525.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse Two Bedroom Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/a57e6b31.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find tranquility at Playa Canek Beachfront Eco Hotel in Tulum. Start the day with a continental breakfast, enjoy soothing massages, and sip refreshing cocktails at the beach bar. Savor local cuisine at the on-site restaurant for a complete experience. 7.6 Good ## Popular amenities - Spa - Bar - Parking available - Breakfast included - Housekeeping - Air conditioning £126 includes taxes & fees 21 Nov - 22 Nov ## Room options ### Check availability for these dates Tonight [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Garden Queen Room with Balcony | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/9ea8561a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Queen Room with Balcony ### Highlights Terrace Air conditioning Separate bedroom Ceiling fan Private bathroom Free bottled water Desk In-room safe - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Beachfront Suite | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/a341ede5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beachfront Suite ### Highlights Patio Air conditioning Separate bedroom Ceiling fan Private bathroom Free bottled water Desk In-room safe - 431 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Superior Family Suite | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/4d612d3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family Suite ### Highlights Patio Air conditioning Separate bedroom Ceiling fan Private bathroom Free bottled water Desk In-room safe - 861 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds and 2 Single Beds ![Penthouse Two Bedroom Ocean View | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/fb6969a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Two Bedroom Ocean View ### Highlights Patio Air conditioning Kitchenette Smart TV Separate bedroom Ceiling fan Private bathroom Free bottled water - 2 bedrooms - Ocean view - Sleeps 6 - 2 King Beds and 1 Large Single Sofa Bed ![King Room with Garden View | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/4452fd57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room with Garden View ### Highlights Patio Air conditioning Separate bedroom Ceiling fan Private bathroom Free bottled water Desk In-room safe - Sleeps 2 - 1 King Bed ![Superior Beachfront King Room with Balcony | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/efc08e9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Beachfront King Room with Balcony ### Highlights Balcony Air conditioning Separate bedroom Ceiling fan Private bathroom Free bottled water Desk In-room safe - Beach view - Sleeps 2 - 1 King Bed ![Double Room with Garden View | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/53393ed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Garden View ### Highlights Patio Air conditioning Separate bedroom Ceiling fan Private bathroom Free bottled water Desk In-room safe - Sleeps 4 - 2 Queen Beds ![King Suite with Garden View | 1 bedroom, in-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/479a8333.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite with Garden View ### Highlights Patio Air conditioning Separate bedroom Ceiling fan Private bathroom Free bottled water Desk In-room safe - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,984 reviews £277 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=1e1032d9-bfd9-405f-bc0a-c39a212f5d7d&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/27ecca94.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Playa-Canek-Beachfront-Eco-Hotel.h13515283.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Playa-Canek-Beachfront-Eco-Hotel.h13515283.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.14494%2C-87.46030&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-pEAAZTASd_V7XoU-wpy0Wdzbgc=) Carretera Boca Paila Km 8.3, Tulum, QROO, 77780 #### What's nearby - Tulum Beach - 3 min walk - 0.2 miles - Ven a la Luz Sculpture - 13 min walk - 0.7 miles - Las Palmas Public Beach - 15 min drive - 5.1 miles - Playa Paraiso - 16 min drive - 5.5 miles - Tulum Mayan Ruins - 23 min drive - 6.4 miles #### Getting around - Tulum Intl. Airport (TQO) - 62 min drive #### Restaurants - ‪Ilios | Greek restaurant in Tulum - ‬4 min walk - ‪Rosa Negra Tulum - ‬7 min walk - ‪ARCA - ‬6 min walk - ‪La Taqueria - ‬10 min walk - ‪Tulumunchies - ‬1 min walk ## About this property ### Playa Canek Beachfront Eco Hotel Hotel near Tulum Beach You can look forward to free continental breakfast, a beach bar and a terrace at Playa Canek Beachfront Eco Hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast and lunch. A coffee shop/cafe, a garden and a bar are available to all guests. Other perks include: - Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, a front desk safe and multilingual staff - Newspapers in the reception, a gift shop and luggage storage - Guest reviews speak highly of the helpful staff Room features All guest rooms at Playa Canek Beachfront Eco Hotel offer perks, such as air conditioning, in addition to amenities, such as safes and free bottled water. Other conveniences in all rooms include: - Showers and free toiletries - Patios, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/91a100e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 916 reviews £119 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=15937308&PinnedHotelID=15937308&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/70808e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 59 reviews £96 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, free beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/24000000/23430000/23427500/23427460/6d86caec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alquimia Hotel Boutique Zona Hotelera - 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12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=83256420&PinnedHotelID=83256420&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6470000/6468300/6468296/0e20527a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamante K - Inside Tulum National Park Zona Hotelera - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 759 reviews £84 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=6468296&PinnedHotelID=6468296&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Parking on site (USD 15 per day) ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A beach bar - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals - Full-service spa ### Conveniences - Gift shop/newsstand - Limited-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On the beach - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - 2 floors - 3 buildings - Built in 2014 - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Ceiling fan - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions The front desk is open daily from 8 AM - 9 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Air conditioning is available at this property from 8 PM-7 AM only. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds This property does not allow children ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 8) - Self-parking fee: USD 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Playa Canek Beach Hotel Tulum Playa Canek Beach Hotel Playa Canek Beach Tulum Playa Canek Beach Playa Canek Boutique Eco Hotel Tulum Playa Canek Boutique Eco Tulum Playa Canek Boutique Eco Playa Canek Beachfront Eco Hotel Tulum Playa Canek Beachfront Eco Tulum Playa Canek Beachfront Eco Playa Canek Boutique Eco Hotel Playa Canek Beachfront Eco Playa Canek Beachfront Eco Hotel Hotel Playa Canek Beachfront Eco Hotel Tulum Playa Canek Beachfront Eco Hotel Hotel Tulum ## Frequently asked questions ### Is Playa Canek Beachfront Eco Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Playa Canek Beachfront Eco Hotel? > As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Playa Canek Beachfront Eco Hotel on 21 Nov 2025 start from £126.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tulum-Hotels-Playa-Canek-Beachfront-Eco-Hotel.h13515283.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Playa Canek Beachfront Eco Hotel? > Self-parking is available for USD 15 per day. ### What time is check-in at Playa Canek Beachfront Eco Hotel? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Playa Canek Beachfront Eco Hotel? > Checkout is at noon. ### Does Playa Canek Beachfront Eco Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies. ### Where is Playa Canek Beachfront Eco Hotel located? > Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Tulum Beach and Sian Ka'an Biosphere Reserve. Jaguar Park and Ven a la Luz Sculpture are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Playa Canek Beachfront Eco Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 100 8 - Good 65 6 - Okay 45 4 - Poor 25 2 - Terrible 25 ### 8.2/10 Cleanliness ### 8.4/10 Staff & service ### 6.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 6/10 Okay #### Alma 1 Jun 2025 Liked: Cleanliness The tranquility and the friendly staff made my stay memorable but the room we stayed in had several holes in the roof which made my kids scared ##### Alma Stayed 1 night in May 2025 ### 8/10 Good #### Caroline 16 Jun 2025 Liked: Amenities, property conditions & facilities The place was great, but could use some renovations. The pool was very dirty. Overall the service was good though, Paulina at the bar was amazing, gave us some great recommendations and made great drinks. ##### Caroline Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Antonio 16 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The small parking but the staff was very helpful. ##### Antonio Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Sandra 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location! Amazing oceanfront view! We had an amazing time!! The staff and service was excellent. Highly recommend and looking forward to come back and stay at Playa Canek. Thanks again!! Sandra & Jessica ##### Sandra Stayed 3 nights in Feb 2024 ### 8/10 Good #### Caitlin 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay with Playa Canek! The staff is incredibly kind and helpful, and you cannot beat walking from your room to a perfect beach with soft sand and crystal clear water. Our AC didn’t work one the nights we were there, and we couldn’t adjust the temperature during our stay when it was on, but this was pretty minor and otherwise we had a really wonderful time. Would stay here again! ##### Caitlin Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Lorena 8 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My beach front room, the only thing I didnt like waws that they shut down the power during the day ##### Lorena ### 10/10 Excellent #### Josephine 20 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed for 11 nights and had a fantastic time. The hotel is a wonderful place to have a vacation. Paulina in such an amazing hostess. Bruno is a wonderful owner and host. The staff are all super helpful and friendly. This is a small family owned hotel with that special touch. Do not expect all areas to have personnel at all times. But they are easy to find and so very helpful. The access to the beach is perfect. Our room on the third floor was so beautiful with an amazing view of the beach, sunrises and moon rises. We would highly recommend. ##### Josephine ### 6/10 Okay #### Verified traveller 29 Jul 2016 #### Only if your paying less than $100 A/C use is restricted. Only works from 8pm to 6am. Wifi and signal are awful. water in the room is not fresh water, i know it is "eco friendly" but you do not want the taste of salt water when you brush your teeth. Beach is very nice, but the restaurant closes at 4pm. Parking in all of Tulum is an issue. ##### Verified traveller ### 10/10 Excellent #### Kevin 27 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Playa Canek Everything was great. It was a very small hotel with beach bar & restaurant. Expect to pay around 100 pesos for a beer and 250 pesos for a cocktail. although I brought my own beer to the beach area. Air conditioner was shut off around 9 AM until 7 PM.. Electricity was shut off for a few hours here, and there during the day, but not all day. The room was very clean and the hot water was excellent with lots of pressure. The nights were very quiet and easy sleeping. The breakfast was just basic with eggs,toast and a little bit of fruit and juice or coffee. The staff was very friendly at all times. And it was an excellent location on the beach, very clean, and there was a man there cleaning up seaweed, but there was hardly any to begin with.(it depends on the time of the year with the seaweed.) I would stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/0A93648AB9255122DF89987CBCC67CA9F70361661711579227533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7FF82065D3569C862D5E79D9EF8BF0F71399A5641711579228360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1AADB774B2DA1CBB19B5C9937E949C3D1C21DF4C1711579225679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Mari 26 Mar 2024 Disliked: Amenities This is a bare minimum kind of place. Much of the time there will be no internet and often no power. It is difficult to find someone working for the hotel if you have a problem. I'm allergic to mold and had major issues with my asthma and allergies. I paid half through expedia and showed the expedia receipt but they said they never got it. So i had to pay the full price again. ##### Mari Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Canaan 31 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is a scam. We prepaid for our two night stay in full, on Expedia with itinerary numbers and confirmation numbers to prove it. The manager refused to give us a room, claiming he was in some sort of feud with Expedia and wasn’t getting paid. He demanded we pay him directly, AGAIN for the same room. Over an hour on the phone with Expedia, and Expedia told us to just pay again for the room, and that they’d refund us later. Guess what, Expedia lied and refused to refund us after the trip. We had to contest the charges with our credit card company and weeks after our trip we’re still fighting it out between Expedia who lied, our credit card company, and the hotel which doesn’t respond to anyone by phone or email. AVOID AT ALL COSTS. It’s a SCAM ##### Canaan Stayed 2 nights in Jan 2025 ### 8/10 Good #### Jose 3 Sept 2025 Liked: Cleanliness, staff & service, amenities Muy agradables las instalaciones del hotel y su acceso a la playa muy conveniente, queda cerca de 2 GoMart para comprar lo que se requiera. El personal es muy amable. El ventilador de la habitación no servía de mucho ya que casi no giraba, y como el aire acondicionado solo funciona de 8pm a 7am, si afectaba en el día. El baño se tapaba con facilidad. ##### Jose Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ramiro Enrique 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un eco hotel pequeño y muy confortable ##### Ramiro Enrique Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Alejandra 11 Aug 2025 Disliked: Amenities, property conditions & facilities le falta mucho mantenimiento al hotel, estabamos en el 3er piso y las escaleras eran inseguras, habia muchisimos mosquitos, y habia una cucaracha grande en la habitacion ##### Alejandra Stayed 1 night in Aug 2025 ### 6/10 Okay #### Verified traveller 6 Aug 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Eco-friendly not ideal for beach front Directly on the beach. Walk from the sand right into your room. Although cute setup, the sand makes for messy floors. It rained the night we stayed so not the most ideal conditions. Rooms are spacious aong with bathroom. There is only 1-2 staff available at any given time. Being eco-friendly, the AC is only on from 8pm-7am nightly. The sargazo/seaweed was very bad during our stay and the town or hotels so not clean their part of the beach so we couldn't get any use of beachfront access. Beach bar area and seating was not open as the weather did not cooperate. The road along the hotel was relatively private. On the other hand the breakfast was included and good portion and individually made. Area food trucks and restaurants are nice but expensive. ##### Verified traveller Stayed 1 night in Jul 2025 ### 2/10 Terrible #### HECTOR JAVIER GONZALEZ 2 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mal hotel ##### HECTOR JAVIER GONZALEZ Stayed 5 nights in Jul 2025 ### 8/10 Good #### Rosa 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Bonito ##### Rosa Stayed 1 night in May 2025 ### 6/10 Okay #### Ian 21 Apr 2025 Liked: Cleanliness Pleasant stay for me and my family. ##### Ian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Lisbeth Velasco 26 Jul 2024 Liked: Property conditions & facilities EL RECEPCIONISTA ES UN CHICO MUY PROACTIVO Y CON MUCHA ACTITUD DE SERVICIO ##### Lisbeth Velasco Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Michelle 4 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely perfect for a no-frills beach trip. The staff was phenomenal, friendly, and helpful. Service was great and the staff also was great at sharing local info and recommendations. Couldn’t be easier to walk out of your hotel room and onto the beach with a full bar and cozy beach beds. Gave four stars on facilities only because the AC was down one night because of a power outage so that was a hot night, but was there for 5 nights total with no issues. ##### Michelle Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Charles 27 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a very small place with a lovely caretaker and his lovely dog. We loved going out for beach walks accompanied by the super friendly and obedient dog. ##### Charles Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Cheryl 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Y’all the staff was so nice. I LOVED this property. The beach is directly behind the hotel. The only downfall is because this is an eco hotel, the air only works during certain times. But it was worth the stay and price! ##### Cheryl Stayed 3 nights in May 2024 ### 10/10 Excellent #### Verified traveller 20 Jun 2024 Liked: Staff & service #### Perfekt för lugnt par/familj Bra läge. Snäll och trevlig personal. Perfekt för par/familj som inte är ute efter fest. Bra att man fick låna solstolarna. Om man skall klaga över något kan man önska lite mer utav rummets faciliteter såsom dusch (svag stråle/dåligt munstycke) och trångt vid toaletten. Hade varit väldigt skönt med ett myggnät, vi köpte på affären men hade problem att hänga upp pga då kunde inte takfläktet vara på... ##### Verified traveller Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Gil 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything ##### Gil Stayed 3 nights in May 2024 ### 8/10 Good #### Nancy 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The entrance is not attractive at all. As long as the price continues to be reasonable. We will come back. Highly recommend beachfront rooms. 3rd floor. Great view. ##### Nancy Stayed 7 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information)