Title: Playa Canek Beachfront Eco Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=13515283&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Playa Canek Beachfront Eco Hotel Tulum's beachfront paradise combines turquoise waves with daily yoga and evening cocktails, creating a perfect balance of relaxation and enjoyment ## Photo gallery for Playa Canek Beachfront Eco Hotel ![Superior Beachfront King Room with Balcony | Terrace/patio - Playa Canek Beachfront Eco Hotel (Tulum)](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/b9ab65de.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Penthouse Two Bedroom Ocean View | Terrace/patio - Playa Canek Beachfront Eco Hotel (Tulum)](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/a57e6b31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Playa Canek Beachfront Eco Hotel (Tulum)](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/240a9e28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse Two Bedroom Ocean View | Premium bedding, in-room safe, bed sheets - Playa Canek Beachfront Eco Hotel (Tulum)](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/38c2423d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Family Suite | Premium bedding, in-room safe, bed sheets - Playa Canek Beachfront Eco Hotel (Tulum)](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/a5a0121a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find tranquility at Playa Canek Beachfront Eco Hotel in Tulum. Start the day with a continental breakfast, enjoy soothing massages, and sip refreshing cocktails at the beach bar. Savor local cuisine at the on-site restaurant for a complete experience. ## Reviews 7.4 Good ## Popular amenities - Breakfast included - Spa - Restaurant - Air-conditioning - Parking available - Bar £72 includes taxes & fees 22 Apr - 23 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Garden Queen Room with Balcony ![Garden Queen Room with Balcony | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/9ea8561a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Queen Room with Balcony - Garden view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Beachfront Suite ![Beachfront Suite | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/a341ede5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beachfront Suite - Beach view - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Superior Family Suite ![Superior Family Suite | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/4d612d3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family Suite - 861 sq ft - 1 bedroom - Sleeps 6 - 2 Queen Beds and 2 Single Beds ### View all photos for Penthouse Two Bedroom Ocean View ![Penthouse Two Bedroom Ocean View | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/fb6969a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Two Bedroom Ocean View - Ocean view - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Large Single Sofa Bed ### View all photos for King Room with Garden View ![King Room with Garden View | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/3d94687f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Room with Garden View - Garden view - Sleeps 2 - 1 King Bed ### View all photos for Superior Beachfront King Room with Balcony ![Superior Beachfront King Room with Balcony | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/efc08e9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Beachfront King Room with Balcony - Beach view - Sleeps 2 - 1 King Bed ### View all photos for Double Room with Garden View ![Double Room with Garden View | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/53393ed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Garden View - Garden view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Basic Room ![Basic Room | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/w2397h3196x0y4-c05c9b79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Sea View ![Superior Room, Sea View | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/47fb8bcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View - Sea view - 431 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![10 outdoor pools](https://images.trvl-media.com/lodging/90000000/89770000/89768600/89768532/9c1c7031.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 744 reviews £321 includes taxes & fees 20 Apr - 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Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free Wi-Fi 9.2 Wonderful 395 reviews £173 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c7a5d1d6-8217-4620-921a-0896f2f869f8&top_cur=GBP) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 230 reviews £230 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=c7a5d1d6-8217-4620-921a-0896f2f869f8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Playa-Canek-Beachfront-Eco-Hotel.h13515283.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Playa-Canek-Beachfront-Eco-Hotel.h13515283.Hotel-Information) ## About the area Located on the beach, Playa Canek Beachfront Eco Hotel is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Scuba diving and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.14494%2C-87.46030&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-pEAAZTASd_V7XoU-wpy0Wdzbgc=) Carretera Boca Paila Km 8.3, Tulum, QROO, 77780 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 3 min walk \- 0.2 miles - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 12 min drive \- 5.5 miles - ![Tulum Mayan Ruins showing a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 18 min drive \- 9.5 miles - Ven a la Luz Sculpture 13 min walk \- 0.7 miles - Las Palmas Public Beach 11 min drive \- 5.1 miles ### Getting around - Tulum Intl. Airport (TQO) 62 min drive ### Restaurants - Ilios | Greek restaurant in Tulum 4 min walk - Rosa Negra Tulum 7 min walk - ARCA 6 min walk - Casa Banana 3 min walk - Secrets Tulum Beach Club 5 min walk ## About this property ### Playa Canek Beachfront Eco Hotel Hotel near Tulum Beach You can look forward to free continental breakfast, a beach bar and a terrace at Playa Canek Beachfront Eco Hotel. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast and lunch. A coffee shop/cafe, a garden and a bar are available to all guests. Other perks include: - Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, tour/ticket information and newspapers in the reception - Luggage storage, multilingual staff and a gift shop - Guest reviews speak highly of the helpful staff Room features All guest rooms at Playa Canek Beachfront Eco Hotel offer perks, such as premium bedding and air conditioning, in addition to amenities, such as safes and free bottled water. Other conveniences in all rooms include: - Showers and free toiletries - Ceiling fans and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/03596b85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 125 reviews £65 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Oceanfront | Terrace/patio](https://images.trvl-media.com/lodging/21000000/20520000/20510500/20510415/35bc0251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coco Unlimited Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 1,005 reviews £150 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=20510415&PinnedHotelID=20510415&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/a6fee369.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - 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Parking included - Free Wi-Fi - Housekeeping 8.4 Very good 151 reviews £62 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=22189951&PinnedHotelID=22189951&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=13515283,113245073,20510415,15937308,23427460) ## Property amenities ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Parking on site (USD 15 per day) - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A beach bar - A coffee shop/cafe - A restaurant ### Things to do - Bicycle rentals - Full-service spa ### Conveniences - Gift shop/newsstand - Limited-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On the beach - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - 2 floors - 3 buildings - Built in 2014 - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Shower - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Ceiling fan - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions The front desk is open daily from 8 AM - 9 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Air conditioning is available at this property from 8 PM-7 AM only. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds This property does not allow children ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 8) - Self-parking fee: USD 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Playa Canek Beach Hotel Tulum Playa Canek Beach Hotel Playa Canek Beach Tulum Playa Canek Beach Playa Canek Boutique Eco Hotel Tulum Playa Canek Boutique Eco Tulum Playa Canek Boutique Eco Playa Canek Beachfront Eco Hotel Tulum Playa Canek Beachfront Eco Tulum Playa Canek Beachfront Eco Playa Canek Boutique Eco Hotel Playa Canek Beachfront Eco Playa Canek Beachfront Eco Hotel Hotel Playa Canek Beachfront Eco Hotel Tulum Playa Canek Beachfront Eco Hotel Hotel Tulum ## Frequently asked questions ### Is Playa Canek Beachfront Eco Hotel pet-friendly? ### How much does it cost to stay at Playa Canek Beachfront Eco Hotel? ### How much is parking at Playa Canek Beachfront Eco Hotel? ### What time is check-in at Playa Canek Beachfront Eco Hotel? ### What time is check-out at Playa Canek Beachfront Eco Hotel? ### Does Playa Canek Beachfront Eco Hotel provide a shuttle to the airport? ### Where is Playa Canek Beachfront Eco Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Playa Canek Beachfront Eco Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 101 8 - Good 66 6 - Okay 45 4 - Poor 28 2 - Terrible 30 ## Reviews Verified ### 6/10 Okay #### Alma 1 Jun 2025 Liked: Cleanliness The tranquility and the friendly staff made my stay memorable but the room we stayed in had several holes in the roof which made my kids scared ##### Alma Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Kristi 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great beach location. Food nearby ##### Kristi Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Caroline 16 Jun 2025 Liked: Amenities, property conditions & facilities The place was great, but could use some renovations. The pool was very dirty. Overall the service was good though, Paulina at the bar was amazing, gave us some great recommendations and made great drinks. ##### Caroline Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Charles 27 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a very small place with a lovely caretaker and his lovely dog. We loved going out for beach walks accompanied by the super friendly and obedient dog. ##### Charles Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Sandra 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location! Amazing oceanfront view! We had an amazing time!! The staff and service was excellent. Highly recommend and looking forward to come back and stay at Playa Canek. Thanks again!! Sandra & Jessica ##### Sandra Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Bernice 28 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gilbert was accommodating and provided excellent customer service! We booked the night of arrival and everything was perfect ##### Bernice Stayed 2 nights in Dec 2023 Verified ### 8/10 Good #### Caitlin 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay with Playa Canek! The staff is incredibly kind and helpful, and you cannot beat walking from your room to a perfect beach with soft sand and crystal clear water. Our AC didn’t work one the nights we were there, and we couldn’t adjust the temperature during our stay when it was on, but this was pretty minor and otherwise we had a really wonderful time. Would stay here again! ##### Caitlin Stayed 4 nights in Feb 2024 Verified ### 8/10 Good #### Nancy 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The entrance is not attractive at all. As long as the price continues to be reasonable. We will come back. Highly recommend beachfront rooms. 3rd floor. Great view. ##### Nancy Stayed 7 nights in Apr 2024 Verified ### 10/10 Excellent #### Josephine 20 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed for 11 nights and had a fantastic time. The hotel is a wonderful place to have a vacation. Paulina in such an amazing hostess. Bruno is a wonderful owner and host. The staff are all super helpful and friendly. This is a small family owned hotel with that special touch. Do not expect all areas to have personnel at all times. But they are easy to find and so very helpful. The access to the beach is perfect. Our room on the third floor was so beautiful with an amazing view of the beach, sunrises and moon rises. We would highly recommend. ##### Josephine Verified ### 4/10 Poor #### Maria 6 Feb 2026 Disliked: Amenities, property conditions & facilities Rooms were outdated balcony did have chais to sit it was a bench made out of wood couldn’t even sit outside not comfortable it rained inside the room beach was nice. Breakfast was the same everyday no menu ##### Maria Stayed 7 nights in Jan 2026 Verified ### 2/10 Terrible #### abibe 22 Mar 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Curtains were stained, sheets were stained, no hot water on the last floor… ##### abibe Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Armen 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Yes ##### Armen Stayed 1 night in Jan 2026 Verified ### 2/10 Terrible #### Manish 25 Jan 2026 Disliked: Amenities No one at reception at 5 pm. Breakfast the chef has no milk or cream or tea. He offer two dry toast with scrambled egg. Height of poor service ![Most basic breakfast ](https://a.travel-assets.com/ugc/hotel-reviews/b71d51dd-4fe1-4d46-9546-cd20e55d4bb1-1769326518187.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from room](https://a.travel-assets.com/ugc/hotel-reviews/8535babf-7863-4890-82b3-90f941a12ccb-1769326518777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from bar](https://a.travel-assets.com/ugc/hotel-reviews/ecb2a7f0-c6c1-4214-a6a6-fb12d4024484-1769326518953.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manish Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### Ian 21 Apr 2025 Liked: Cleanliness Pleasant stay for me and my family. ##### Ian Stayed 1 night in Apr 2025 Verified ### 4/10 Poor #### Chaitanya 23 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Room was not clean enough. Got 4 towels for a group of 6\. Towels and sheets were stained. No blanket on one bed. No hot water in the shower Toilet needs 15 mins to flush each time. Nobody available onsite after 4pm. Place was not secured in the nights. Nobody at front desk to request. ##### Chaitanya Stayed 1 night in Jan 2026 Verified ### 2/10 Terrible #### lisa 7 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The location on the map isn’t where the property is. It’s 3.5km a 40 minute walk. The host asked for information about my stay before accepting my request. I let the host know I was booking for a family member to stay across from La Zebra where we were staying.When we arrived in Tulum and saw the property was so far away the host said to request a refund. The host denied the refund afterwards. We didn’t use the property and had to pay for other accommodations. ##### lisa Stayed 3 nights in Nov 2025 Verified ### 2/10 Terrible #### Matthew 1 Mar 2026 Disliked: Cleanliness, amenities, property conditions & facilities When we arrived we were extremely disappointed to find that there is a Massive Construction Site right next door. Tons of noise and dust all day long. No peace and quiet. I talked to the manager and she just shrugged and said there was nothing they could do. I enquired about a refund and they said to speak to the owner. He was no help at all either. When we returned from dinner to the hotel there was No Electricity in the entire complex! There was no one even working the desk. There was not a single employee there to help. No A/C. No Wifi. Sand on the floor that was from the previous guest. The electricity returned at 5am when all the lights suddenly turned on waking us up. Then at 7am on a Saturday the construction noise started. Again, no manager on duty until 11am. We decided to check out but there was no manager so we just left the key at the desk. And the owner finally showed up. We complained about the conditions and he said we were lying about the electricity being off. WORST HOTEL EXPERIENCE IN TULUM after 6 years of going twice a year. Do Not Go Here! ##### Matthew Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### Antonio 16 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The small parking but the staff was very helpful. ##### Antonio Stayed 4 nights in Jun 2024 Verified ### 10/10 Excellent #### Georgia 12 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a fun place to stay! Perfect spot for fun and relaxation. Great staff. Awesome bar happy hour/ restaurant. ##### Georgia Verified ### 10/10 Excellent #### Cheryl 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Y’all the staff was so nice. I LOVED this property. The beach is directly behind the hotel. The only downfall is because this is an eco hotel, the air only works during certain times. But it was worth the stay and price! ##### Cheryl Stayed 3 nights in May 2024 Verified ### 8/10 Good #### Sean 17 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beach vaca I just had the best time. Drinks and ceviche were great. Sounds of the ocean all night was amazing. Would def return Bruno the owner was so personable and kind!! ##### Sean Stayed 5 nights in Jan 2024 Verified ### 10/10 Excellent #### Michelle 4 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely perfect for a no-frills beach trip. The staff was phenomenal, friendly, and helpful. Service was great and the staff also was great at sharing local info and recommendations. Couldn’t be easier to walk out of your hotel room and onto the beach with a full bar and cozy beach beds. Gave four stars on facilities only because the AC was down one night because of a power outage so that was a hot night, but was there for 5 nights total with no issues. ##### Michelle Stayed 5 nights in Mar 2024 Verified ### 10/10 Excellent #### Devlin 24 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed the simple elegance of the property. The penthouse suite was reasonably priced relatively speaking, had amazing views and was ad advertised w/ plenty of space. The location was also A for enjoying the Tulum beach hotel / restaurant zone within walking distance. Staff was friendly and helpful, A/C at night was just what you needed for a good rest, and breakfast while small hit the spot daily to start the day off with a snack. ##### Devlin Stayed 4 nights in Jan 2023 Verified ### 10/10 Excellent #### Rachelle 5 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was absolutely amazing! We really enjoyed our stay here. Super affordable and the place is stunning! The free breakfast was amazing and the massages we got were incredible! The only downside we had staying here was that there’s extremely limited parking (6 spots) and if there’s no room for you, you have to park across the street for $18 a night. Also, the pool pictured online, is a private pool not accessible to guests. ##### Rachelle Stayed 4 nights in Feb 2023 Verified ### 10/10 Excellent #### Lorena 8 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My beach front room, the only thing I didnt like waws that they shut down the power during the day ##### Lorena ### Expedia's Latest Trends ### Hotels > - [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [KOBAH Magnificent 4BR Villa Private Gym/Pool](https://www.expedia.co.uk/Tulum-Hotels-KOBAH-Magnificent-4BR-Villa-Private-GymPool.h67395948.Hotel-Information) > - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > - [Lumina at Mudra Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mudra-Tulum.h29980242.Hotel-Information) > - [Xkeban Tulum](https://www.expedia.co.uk/Tulum-Hotels-XKEBAN.h76910001.Hotel-Information) > - [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > - [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > - [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > - [Hotel Milam, Michelin Key winner](https://www.expedia.co.uk/Tulum-Hotels-MILAM.h92050091.Hotel-Information) > - [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Apartment With Private Plunge Pool - Ground Floor by Sessile](https://www.expedia.co.uk/Tulum-Hotels-Private-Plunge-Pool-2-Bedroom-Apartment.h65340837.Hotel-Information) > - [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > - [Era Hotel & SPA Tulum](https://www.expedia.co.uk/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Zama Village](https://www.expedia.co.uk/Tulum-Hotels-Zama-Village.h10923195.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) ---