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Top Tulum Hotel Reviews
Kanan Tulum Hotel & Spa Adults Only Playground
8/10 Good
"Overall, we had a good stay at Hotel Kanan, and our room was absolutely amazing. However, the hotel itself felt a bit neglected and could definitely use some maintenance and extra attention. I understand that tourism may be slower right now, but I actually think this is the perfect opportunity to take care of the property and make improvements. One of our biggest disappointments was the beach. I completely understand that sargassum is a natural issue and difficult to control. However, there is a difference between dealing with seaweed and simply not maintaining the beach. We noticed trash sitting in the same spots for several days, and while neighboring hotels were actively cleaning up the seaweed and keeping their beaches tidy, here it seemed to be simply ignored or worked around. Breakfast was another disappointment. The options were underwhelming, and the food was quite bland and lacked flavor. It's a shame because the hotel has so much potential, and our room was truly wonderful. With better maintenance, more attention to cleanliness, and improvements to the breakfast, this could be a fantastic place to stay."
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
10/10 Excellent
"Amazing service , restaurants and staff !!"
Conrad Tulum Riviera Maya
8/10 Good
"Great stay and great hotel staff."
Hilton Tulum Riviera Maya All-Inclusive Resort
8/10 Good
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Playa Esperanza Hotel Tulum
10/10 Excellent
"Beautiful location, clean modern rooms, ocean front pool and staff super helpful. The hotel electricity is run with a generator so no hair dryers, mini fridges and some rooms do not have aircon. But if you are looking for an authentic beach hut experience this is for you. Be sure to bring insect repellant."
Dreams Tulum Resort & Spa - All Inclusive
10/10 Excellent
"Overall, the property was good, and the rooms surrounded by the jungle were amazing. I did notice a few things that could be improved. In the restroom, there were small insects that looked like roaches hiding between the tiles. There were also many mosquitoes and other insects around the paths to the rooms, and we were bitten by something other than mosquitoes. I understand that insects are part of the local environment, but better pest control and attention to the walkways would make getting to the rooms more comfortable. The food was okay, but the buffet options were limited and seemed to repeat in different locations each day. Only a few dishes had much flavor. Also, only one pool was open during our stay because the other was under construction. I’d be interested in returning once the second pool is repaired and giving the property another try."
Coco Unlimited
10/10 Excellent
"Everything was great! The hotel was clean, the staff was friendly, and the location right on the beach was perfect. Overall, we had a very pleasant stay and everything was just fine."
Hotel Mundo Maya Tulum - Jaguar Park & Beach
10/10 Excellent
"Superb hotel - amazing staff - access included to Parque Jaguar and the ruins. I can’t recommend it enough - will definitely be staying again!"
Prana Boutique Hotel
8/10 Good
"I’m sad for Tulum the hotel zone it’s like a ghost town a lot of hotel bar restaurants close the prana hotel close the restaurant but still offer the breakfast at near hotel and restaurant El Capitan they offer you 4 breakfast to choose i ended having pancakes but the last one went to have it at other place because I did not like it the beach has a lot o algae the beach it’s dark and smell so bad"