Tuan Chau Island Holidays from £683

There were lots of great reviews about the hotel that was why I booked it. This hotel issues only 1 keycard per room so you’ll have to take it off of the slot where everything turns off when you leave. That’s ok, IF you have good ac. Our first room did not get cold so we were transferred to another room where you would have to set it to “boost”and the temp at the lowest setting for you to be at least comfortable. And mind you, it was VERY hot outside you sweat from every pore in your body. Then the shower gets clogged and does not drain fast enough so you end up standing on dirty water while and after showering. Also you would have to climb 3 flights of stairs to access the elevator then either climb one flight up or go one flight down to get to your room. The buffet breakfast was ok. What was really good about this hotel were the staff. They were extremely nice, polite, very helpful and accommodating. Yes, sometimes you get what you pay for but stayed in a hotel in bangkok with the same price if not cheaper, and that hotel was extremely gorgeous, modern, and clean, also with excellent service. Overall, would probably not recommend staying here.

Well located, clean, and comfortable accomodation in the heart of the old quarter.

The staff were extremely helpful and made us welcome and comfortable. They recommended restaurants and booked tours for us.

Anna as the breakfast supervisor has been great.. she was bery helpful ơn advices and where to go.. the front desk staff were also very pleasant and welcoming .. We felt at home.. the breakfast menu was very good .. the location is super and the staff was very helpful.. we will come back ..

Our room was very clean, with fresh linens and a pleasant scent. The staff ensured everything was in order, making our stay comfortable and enjoyable. It was a welcoming space that felt like a home away from home. We booked our Ha long bay 2 day 1 night with Mrs. Ruby was excellent and great value. The scenic views and the friendly crew made the boat trip even more memorable. We highly recommend this experience to anyone visiting Ha Long Bay. Additionally, the local cuisine served onboard was delicious, offering a true taste of Vietnamese flavors. Overall, this trip was a perfect blend of comfort, adventure, and cultural immersion. We look forward to returning soon for another unforgettable journey.