Title: Halong Plaza Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Halong Plaza Hotel Hotel with 2 restaurants, near Dragon Park ![Lobby](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/33396d04.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/fe278547.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/99dc010b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/eeafc35b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/1f96cf8e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from Sun World Ha Long Park, this hotel offers a peaceful retreat with convenient amenities. Enjoy drinks at the poolside bar, visit the coffee shop, or stroll through the garden. Relax with the sauna, steam room, and massage services, plus ocean-view dining. 8.4 Very good ## Popular amenities - Bar - Spa - Pool - Breakfast available - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1524296&PinnedHotelID=1524296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1524296&PinnedHotelID=1524296&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1524296&PinnedHotelID=1524296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1524296&PinnedHotelID=1524296&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1524296&PinnedHotelID=1524296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1524296&PinnedHotelID=1524296&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1524296&PinnedHotelID=1524296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1524296&PinnedHotelID=1524296&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Superior Double Room, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/daf40b49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Sea View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding Pillow-top bed - 409 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/f9469358.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Sea View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding Pillow-top bed - 452 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 Double Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/b64d6df3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Sea View, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding - 840 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed ![Executive Suite with Sea View, 1 King Bed | Living room | 40-inch LCD TV with satellite channels, TV, smart speakers](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/746d3d15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite with Sea View, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding - 861 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/eb27aaa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Sea View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding Pillow-top bed - 452 sq ft - 1 bedroom - Sea view - Sleeps 4 - 2 Single Beds ![Superior Twin Room, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/026c6c0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Sea View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Blackout curtains Premium bedding Pillow-top bed - 409 sq ft - 1 bedroom - Sea view - Sleeps 3 - 2 Single Beds ![Premium Double Room, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/13edfd19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, Sea View ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Separate bedroom - 409 sq ft - Sea view - Sleeps 4 - 1 King Bed ![Premium Twin Room, Sea View | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/2000000/1530000/1524300/1524296/b22487f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, Sea View ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Separate bedroom - 409 sq ft - Sea view - Sleeps 4 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Halong-Plaza-Hotel.h1524296.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Halong-Plaza-Hotel.h1524296.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95991%2C107.06129&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WsHAPRiki3X2d2EM-fhIZhbKu2c=) 8 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh #### What's nearby - Ha Long Bay - 1 min walk - 0.0 miles - Bai Chay Market - 12 min walk - 0.6 miles - Dragon Park - 16 min walk - 0.9 miles - Bai Chay Beach - 3 min drive - 1.4 miles - Halong Bay Marina - 4 min drive - 2.1 miles #### Getting around - Cai Lan Station - 13 min drive - Haiphong (HPH-Cat Bi) - 59 min drive #### Restaurants - ‪Phú Lâm - Hą Long Cuisine - ‬7 min drive - ‪Highlands Coffee - ‬12 min walk - ‪Mường Thanh Quảng Ninh - ‬18 min walk - ‪Nhà Hàng Hồng Hạnh 3 - ‬16 min walk - ‪Highlands Hạ Long - ‬18 min walk ## About this property ### Halong Plaza Hotel Upscale hotel near Dragon Park Located close to Bai Chay Market and Bai Chay Beach, Halong Plaza Hotel provides a poolside bar, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, multilingual staff and a billiards/pool table Room features All 200 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Pillowtop mattresses, down duvets and free cots/infant beds - Bathrooms with rainfall showers and designer toiletries - 40-inch HDTVs with premium channels - Smart speakers, electric kettles and daily housekeeping ## Similar properties ![Hallway](https://images.trvl-media.com/lodging/17000000/16370000/16368500/16368421/1608910f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alex Ha Long Hotel Bai Chay - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 12 reviews £15 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=16368421&PinnedHotelID=16368421&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 560,000 for adults and VND 230,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Bay View - Four Seasons - La Plaza Bar ### Things to do - Billiards/pool table - Children's pool - Gym - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Children's pool - In-room cot - Laundry facilities - Outdoor pool - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden ### Spa - 10 treatment rooms - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - Lever door handles - Lift - Phone accessibility kit - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 12 floors - Banquet hall - Built in 1998 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Pillowtop mattress - Premium bedding ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch LCD TV with premium satellite channels - Smart speaker ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Desk chair - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: VND 1000000 Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: VND 1000000 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from 22 January 2025 to 17 November 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 600000.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 560000 for adults and from VND 230000 for children - Airport shuttle fee: VND 2200000 per room (one way) - Early check-in fee: VND 1000000 (subject to availability) - Late check-out fee: VND 1000000 (subject to availability) - Rollaway bed fee: VND 600000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 8 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Halong Plaza Halong Plaza Hotel Hotel Halong Plaza Halong Plaza Bay Halong Plaza Hotel Hotel Halong Plaza Hotel Ha Long Hotel Halong Plaza Hotel Ha Long Ha Long Halong Plaza Hotel Hotel Hotel Halong Plaza Hotel Halong Plaza Hotel Ha Long Halong Plaza Ha Long Halong Plaza Hotel Hotel Ha Long ## Frequently asked questions ### Does Halong Plaza Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Halong Plaza Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Halong Plaza Hotel? > Self-parking and valet parking are free at this property. ### What time is check-in at Halong Plaza Hotel? > Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of VND 1000000 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Halong Plaza Hotel? > Checkout is at noon. Late checkout is available for VND 1000000 (subject to availability). ### Does Halong Plaza Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of VND 2200000 per room applies. ### Where is Halong Plaza Hotel located? > Located in Bai Chay, this hotel is within 1 mi (2 km) of Dragon Park, Bai Chay Beach and Bai Chay Market. Halong Bay Marina and Ha Long Night Market are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Halong Plaza Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.2 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 77 8 - Good 76 6 - Okay 29 4 - Poor 6 2 - Terrible 4 ### 10/10 Excellent #### Frank James 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, good size rooms and facilities. ##### Frank James Stayed 1 night in Nov 2024 ### 8/10 Good #### Anatol 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean well maintained great size rooms great food and location ##### Anatol Stayed 4 nights in May 2024 ### 10/10 Excellent #### Briar 4 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice location and amazing buffet . Staff was very friendly and helpful! ##### Briar Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Leashelle 28 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely worth it The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean Definitely stay again ##### Leashelle Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Christoffer 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very helpful and accomodating staff I had a great time staying here. Brilliant views from the room and the staff was very accomodating & service minded helping me with multiple things around my stay: Flexibility in terms of check-out & help both arranging a day-tour as well as my transportation leaving Ha Long Bay, all on a short notice which I genuinely appreciated. 10/10 would definitely stay again. ##### Christoffer Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Julie 25 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is clean, friendly and helpful staffs, centrally located. The breakfast buffet has so many options. They even packed breakfast for us on the go because we have to leave at 6 am. ##### Julie Stayed 1 night in Mar 2023 ### 6/10 Okay #### Shawn 7 Oct 2024 The hotel needs to update the bathroom’s shower doors, the floors by toilet is leaking water, older wooden furnitures making noise s when we are used it. It’s very economical uses of electricity conservation. The food is very good buffet breakfast with many choices. ##### Shawn Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Cindy 26 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Cindy Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Oliver 28 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is great, but alas, the entire area was empty of people. Simply, no tourists (November). Breakfasts were phenomenal, cleaning was great, air condition was not that great and often we felt cooked at night. overall, highly recommended. ##### Oliver Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### pa pa 18 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good seevice ##### pa pa Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Ang Wei 17 Jan 2023 ##### Ang Wei ### 10/10 Excellent #### Julian P P 16 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great room, staff excellent. Occupancy low due to Coronavirus, but still very enjoyable. ##### Julian P P Stayed 2 nights in Mar 2020 ### 4/10 Poor #### Verified traveller 10 Mar 2020 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Wouldn't bother Arrived during coronavirus worries so very empty hotel and you would have thought the hotel would have been keen to have tourists. However I had the usual Seaview debacle. I booked a Seaview and they were so many rooms available. I was given a bridgeview and was then offered a charge to have a Seaview which I refused to pay. Eventually got given one of the many of the sea view rooms. Ask for a late check-out and they wanted to charge almost the equivalent of a whole night even though the hotel was barely occupied. Was offered 2 hours for free. Customer care completely lacking, all about taking your money ##### Verified traveller Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### Keiichi 3 Mar 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### 従業員は誠実、親切、丁寧であれ。 話せばながくなるが、このホテルに宿泊の際は注意した方が良い。最初は感じが良く、フロントも非常にテキパキと仕事をこなし、部屋も良かったし、言うことなしと思っていた。しかし、感じはいっぺん、悪いものづくしとなったなっ。1) 冷蔵庫の品に全く手を付けていないのに、一本ジュースを飲んだ、と請求された。勿論触れてもいないので払わす。宿泊前に利用したハロン湾の一泊のクルーズ船Serena号の運営もハロンプラザホテルも同じ会社。クルーズ船で世話になったやり手のマネージャーに、チェックアウト後のハノイ市内までのプライベート・カーの手配を頼んだ。来る時もホテル、クルーザーと同時に往路のハノイからハロン湾までの車を頼んでいたので、同じ車を頼んだが、用意されたのは汚い少し小さい車だった。それは良いとして、費用は往路アメリカドルで90ドル支払ったことは、本人はよく知っているはず。でも、尋ねたので90ドルと教えた。 出発の朝わざわざ見送りに来てくれ、如何にも親切に装った。まず、その車に一緒に乗り込み自分の住んでいる家の前まで、送らせた。車中で車代の90ドルを要求、100ドル札を渡すと、10ドルのお釣りをベトナムドンでくれた。そこまでは許せるとして、車が走り出すと地道をゆっくりと走る。往路は高速でとても快適にハノイからハロン湾まで来れたが、復路はちがう。埃っぽいガタガタ道を走るので、不思議に感じ30キロ程走った所で、運転手に高速道路に入らないのかと言うと、そんな契約ではない。高速を走るなら高速代わわ払え、とまで言われた。車を手配してくれたマネージャーはプロではなく何だか知人にアルバイトを頼んだ感じ、がした。無駄に2時間も最悪の地道を走り、やっとホアヒンのインターから高速に入った。往路の運転手は乗るなり、ボトル一本の水を我々夫婦にくれ、途中頼んでいなくても、一時間走った辺りで、パーキングエリアに入りトイレ休憩をし、更にもう一度一時間後に2度目の休憩をした。車は大きく、綺麗で、親切丁寧な運転手だった。復路は大違い、時間は掛かるし、一時間半以上無駄にした。トイレ休憩もないので、こちらから申し出たが見つけてくれす、私がホテルの前で車を止めさせ、自ら交渉してトイレをした。どれだけ、セコい事をして少しの小遣い稼ぎをしようとしたのかは知らないが、本当に怪しからん話しである。クルーズ船での親切や、好意は全て水泡に期したと言えるし、彼の信用は全く無くなったと言って良い。口先ばかりの親切は化けの皮が剥げると、最低だ。もう一つストーリーがある。ホテルのレストランで夕食を食べようとした時、ウエイトレスの1人が、突然あなた方の部屋の番号は？と聞かれた。番号を告げると彼女は、レストランから出て行った。不思議に思い、彼女を呼んで責めるも理由を教えない。叱責し始めると男性のスタッフが寄って来て、説明を始めた。 実は昔アメリカのアトランタ市のホテルで同様のことがあり、食事後に部屋に戻ると全ての持ち物が無くなっていた。ウエイトレスが外に出て友人に連絡し、友人2人がマスターキーを使って私の部屋に侵入し、持ち物等を全て盗んでいたのだった。その悪夢を思い出し、叱責したのだ。責任者らしき男性が詫びに来たが、こんな事があってはならない。まだまだあるが、長いので、この辺にする。 兎に角、お客様は神様なんですよ、と言っておきたい。 ##### Keiichi Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 18 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views from the room of the bay, the bridge, cable car and big wheel were amazing. The Executive suite was superb. Food was good. Reception service brilliant. Massage excellent. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 8/10 Good #### Verified traveller 15 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was ok the only thing i don’t like is when I got a massage at the hotel and the masseuse was rude and she kept on pinching me instead of massaging . Overall that was a traumatic experience for me ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 29 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities Very nice hotel, Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful ! ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 7 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 25 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 후기를 안남기는 편인데 하롱 프라자 호텔은 진짜 좋았습니다 룸서비스와 조식등은 진짜 훌륭하고, 주변 바다도 보기 좋고 가격도 착하고 진짜 추천합니다 ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### James 19 Sept 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Underwhelmed. 1 or 2 nights max. We were a little disappointed with the overall experience at the Halong Plaza hotel. It was off to a poor start when the driver we had organised through the hotel to transfer us from the airport was falling asleep at the wheel! When we raised with the hotel they said it was an external service and so nothing to do with them. I asked to speak to reception manager and he did eventually apologise and upgraded us to the 12th floor and a nice view of the bay, which was appreciated. Lovely view of the rainbow bridge which is beautiful at night. Very little options for food in the daytime as everything closed in the vicinity so we used hotel restaurant but were disappointed with mistakes in the order e.g. I ordered chicken with banana and bacon which came plain. When I asked they said they were out of bananas and presented a side plate of cold bacon. Unimpressed. We tried the bar for happy hour and asked for their advertised 'cocktail of the week', a simple mojito, and the woman behind the bar didn't know what one was so we had spirit and mixer instead for ease. The area is practically a ghost town (we do appreciate Sept is not peak season) and very few people around, we were glad we only booked 2 nights. The hotel did help us organise the Halong bay boat tour which was stunning and reasonable price. A real highlight. Good size pool and extensive gym. The room was very spacious and the bed comfortable. The rainfall shower was very basic and lacked power, nothing special. ##### James Stayed 2 nights in Sep 2019 ### 2/10 Terrible #### Robert, Seattle 9 Sept 2019 Disliked: Staff & service, amenities This is a beautiful property ruined by HORRIBLE management. I cannot tell you how much the Halong Plaza Hotel seeks to rip off its customers. They cancelled excursions after I booked and paid for them. After their screw up caused me to change my vacation plans, they charged me for a night that I did not say....even though it was their fault. I had laundry done and it cost MORE than any hotel I have ever stayed at in my life. ALMOST $10USD per piece. The front desk manager is the worst I have ever met in my 40 years of travelling. NOTE: I have NEVER given a HORRIBLE rating in my life to any hotel......Halong Plaza has earned that reputation! ##### Robert Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Luis Fernando 30 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El mejor hotel en el que estuvimos en Vietnam El hotel parece un 5 estrellas, nada de un 4 estrellas. Personal atento, nos cambiaron a una habitación superior porque mi mujer no coge ascensores y estábamos en el piso 11. Vistas increibles, cama y almohada cómoda. Cenamos en el comedor del hotel y la verdad que no fue excesivamente caro para ser Vietnam y cenamos bueno y abundante. El desayuno buffet muy variado, se me hace difícil encontrar alguna pega, igual que no hay muchos restaurantes por la zona, pero vamos que el hotel es espectacular, el mejor de Vietnam. ##### Luis Fernando Stayed 1 night in Aug 2019 ### 8/10 Good #### ドリィ, 日本 24 Aug 2019 Liked: Cleanliness, staff & service 全体的に部屋は古さを感じる。値段的にはまずまず ##### ドリィ Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller 21 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 1 night in Aug 2019 ### 8/10 Good #### Irene 30 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Irene Stayed 1 night in Jul 2019 ## Expedia's Latest Trends ### Hotels > [Bridge Farm Guesthouse](https://www.expedia.co.uk/Bristol-Hotels-BRIDGE-FARM-GUESTHOUSE.h29151649.Hotel-Information) > > [Hotel Cappuccino - Palma](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-Cappuccino-Palma.h17224649.Hotel-Information) > > [Hotels in Carlisle](https://www.expedia.co.uk/Carlisle-Hotels.d6561.Travel-Guide-Hotels) > > [The Honingham Buck](https://www.expedia.co.uk/Norwich-Hotels-The-Honingham-Buck.h15437673.Hotel-Information) > > [Friday Hotel](https://www.expedia.co.uk/Prague-Hotels-Friday-Hotel.h1193682.Hotel-Information) > > [La Résidence de l'Ours](https://www.expedia.co.uk/Megeve-Hotels-La-Residence-De-LOurs.h32650071.Hotel-Information) > > [The Anchorage](https://www.expedia.co.uk/Poole-Hotels-Loch-Fyne-Restaurant-And-Hotel-Poole.h10628285.Hotel-Information) > > [Warbrook House Heritage Hotel](https://www.expedia.co.uk/Hook-Hotels-Warbrook-House-Hotel-Grange.h1652697.Hotel-Information) > > [Four Seasons Vilamoura](https://www.expedia.co.uk/Vilamoura-Hotels-Four-Seasons-Vilamoura.h4508056.Hotel-Information) > > [Hotels in Asheville](https://www.expedia.co.uk/Asheville-Hotels.d6034866.Travel-Guide-Hotels) > > [Hotels in El Paso](https://www.expedia.co.uk/El-Paso-Hotels.d1129.Travel-Guide-Hotels) > > [The Black Horse At Ireland](https://www.expedia.co.uk/Shefford-Hotels-The-Black-Horse-At-Ireland.h35551359.Hotel-Information) > > [Abbots Mead Hotel](https://www.expedia.co.uk/Shrewsbury-Hotels-Abbots-Mead-Hotel.h2681033.Hotel-Information) > > [Aparthotel Fontanellas Playa](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Aparthotel-Fontanellas-Playa.h8145262.Hotel-Information) > > [Cà Bonfadini Historic Experience](https://www.expedia.co.uk/Venice-Hotels-Ca-Bonfadini-Historic-Experience.h22836766.Hotel-Information) > > [Family-Friendly Hotels in Vienna](https://www.expedia.co.uk/Vienna-Hotels-Family-Friendly-Hotel.0-0-d178316-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Royal Botanic Gardens](https://www.expedia.co.uk/Royal-Botanic-Gardens-Hotels.0-l507724-0.Travel-Guide-Filter-Hotels) > > [Hotels near Hankley Common Golf Club](https://www.expedia.co.uk/Hankley-Common-Golf-Club-Hotels.0-l6258221-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Luang Prabang (LPQ)](https://www.expedia.co.uk/lp/flights/lhr/lpq/london-to-luang-prabang) ### Cars > [Car hire in Blairgowrie](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Blairgowrie.d5823.Car-Hire-Guide) ### Activities > [Things to do in Palm Springs](https://www.expedia.co.uk/Things-To-Do-In-Palm-Springs.d180676.Travel-Guide-Activities) ### Packages > [Marsaxlokk Holidays](https://www.expedia.co.uk/Marsaxlokk.d6234061.Holidays-City-Breaks) > > [Lithuania Holidays](https://www.expedia.co.uk/Lithuania.d102.Holidays-City-Breaks) > > [Rethymnon Holidays](https://www.expedia.co.uk/Rethymnon.d6046550.Holidays-City-Breaks) > > [Tagum Holidays](https://www.expedia.co.uk/Tagum.d6292802.Holidays-City-Breaks) > > [Langkawi Holidays](https://www.expedia.co.uk/Langkawi.d2062.Holidays-City-Breaks) > > [Barcelona Holidays](https://www.expedia.co.uk/Barcelona.d179992.Holidays-City-Breaks)